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Narratives of value...
Narratives of value co-creation : Elderly's understanding of their own role in the value co-creation process
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- Lindenfalk, Bertil (författare)
- Jönköping University,The Jönköping Academy for Improvement of Health and Welfare,HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare)
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- Imre, Özgün (författare)
- Jönköping University,IHH, Informatik,Linköping University, Linköping, Sweden
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(creator_code:org_t)
- Association for Information Systems, 2020
- 2020
- Engelska.
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Ingår i: 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019. - : Association for Information Systems. - 9781733632508
- Relaterad länk:
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Abstract
Ämnesord
Stäng
- The purpose of this study is to investigate the value (co-)creation processes initiated by the users of a home-based monitoring service. We adopt a narrative approach to analyze a series of interviews to investigate these processes. Our results show three narratives - Value for the present- and the future-self, Service use and resource integrators and users as initiators, and Conditions for meaningful use - that the participants expressed. Through these narratives, the role of the user, the service and the service ecosystem (or system) is identified. The paper contributes to further understanding of the dynamics underpinning value (co-)creation processes by providing an empirically grounded investigation of value initiation practices amongst the elderly.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
- MEDICIN OCH HÄLSOVETENSKAP -- Hälsovetenskap -- Omvårdnad (hsv//swe)
- MEDICAL AND HEALTH SCIENCES -- Health Sciences -- Nursing (hsv//eng)
Nyckelord
- Elderly care
- Narratives
- Remote monitoring services
- Service Logic
- Value (co-)creation
- Value initiation
- Value spheres
- Information systems
- Creation process
- Home-based
- Meaningful use
- Monitoring services
- Service ecosystems
- Value co creations
- Information use
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)
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