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Crisis Training Software and User Needs Research Directions

Magnusson, Monika, 1965- (författare)
Karlstads universitet, Handelshögskolan, HumanIT
Öberg, Lena-Maria, (författare)
Mittuniversitetet, Risk and Crisis Research Centre (RCR)
Karlstads universitet Fakulteten för humaniora och samhällsvetenskap (from 2013). Handelshögskolan. (creator_code:org_t)
Mittuniversitetet Fakulteten för naturvetenskap, teknik och medier. Avdelningen för data- och systemvetenskap. (creator_code:org_t)
2015
Engelska.
Serie: Proceedings of the International Conference on Information Systems for Crisis Response and Management, 2411-3387 ; 12
Ingår i: ISCRAM2015 Conference Proceedings : 12th International Conference on Information Systems for Crisis Response and Management. - ISCRAM. - 978-82-7117-788-1
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  • Konferensbidrag (refereegranskat)
Abstract Ämnesord
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  • Crisis management training software is gaining researchers’ as well as practitioners’ interest. In order to truly support organizations it is important that such software responds to actual user needs. The aim of this study is to compare existing initiative described in research with the needs of the users and to identify possible research directions for forthcoming studies. The literature review shows that discussions on users’ needs are superficial at best. The software described in research mainly focus on co-located execution of exercises, often in the form of simulations. Furthermore, a “right or wrong” behavior is usually built-in. Empirical data from a web survey indicate that flexibility in time and space during training is a fundamental user need. This is not particularly acknowledged in earlier research. Neither is the users’ wish for better support in designing exercises. We propose that system flexibility, modularity and pedagogy for computer based crisis training are urgent issues for future research.

Ämnesord

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)
SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Människa-datorinteraktion (interaktionsdesign) (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Human Computer Interaction (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science (hsv//eng)

Nyckelord

Information Systems
Informatik
Crisis Training Software
Computer Based Training
Crisis Management
Emergency Management
User Needs
Computer based training
Crisis management
Crisis training software
Emergency management
User needs

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