Working smarter : an applied model for "Better Thinking" in dynamic information organizations

• Dynamic and even turbulent environmental conditions, driven by rapid technological change, aggravating financial uncertainty, and escalating community expectations, fuel widespread recognition that libraries must reinvent organizational processes, procedures, and services.  Typically, however, workplace systems, structures, designs, practices, and cultures continue to be based on earlier industrial models. In contrast, today's fast paced, rapidly changing workplace environments requires   dynamic and flexible responsiveness, with a focus on learning and innovation. To achieve these workplace ideals, we must change how we think and what we think about, as we ready ourselves for new roles in the academic enterprise.In this paper, we present an applied model for cultivating ‘better thinking' for ‘working smarter' within dynamically changing information organizations. Based in systems thinking, it reflects ‘lessons learned' from action research projects conducted in Sweden and the United States since 2002. For the past fifteen months, since September 2003, we have embedded this model for deep organizational learning (Senge et al. 2004) at the university library at California Polytechnic State University ("Cal Poly") in San Luis Obispo (SLO).

Ämnesord

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Nyckelord

Informatik

Informatics

Publikations- och innehållstyp

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