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Considering the importance of user profiles in interface design

Osvalder, Anna-Lisa, 1961- (författare)
Chalmers tekniska högskola, Chalmers University of Technology
Liu, Yuanhua, 1971- (författare)
Chalmers tekniska högskola, Chalmers University of Technology
Karlsson, MariAnne, 1956- (författare)
Chalmers tekniska högskola, Chalmers University of Technology
Ingår i: User Interfaces. - 978-953-7619 ; s. 23
  • Bokkapitel (övrigt vetenskapligt)
Abstract Ämnesord
  • User profile is a popular term widely employed during product design processes by industrial companies. Such a profile is normally intended to represent real users of a product. The ultimate purpose of a user profile is actually to help designers to recognize or learn about the real user by presenting them with a description of a real user’s attributes, for instance; the user’s gender, age, educational level, attitude, technical needs and skill level. The aim of this chapter is to provide information on the current knowledge and research about user profile issues, as well as to emphasize the importance of considering these issues in interface design. In this chapter, we mainly focus on how users’ difference in expertise affects their performance or activity in various interaction contexts. Considering the complex interaction situations in practice, novice and expert users’ interactions with medical user interfaces of different technical complexity will be analyzed as examples: one focuses on novice and expert users’ difference when interacting with simple medical interfaces, and the other focuses on differences when interacting with complex medical interfaces. Four issues will be analyzed and discussed: (1) how novice and expert users differ in terms of performance during the interaction; (2) how novice and expert users differ in the perspective of cognitive mental models during the interaction; (3) how novice and expert users should be defined in practice; and (4) what are the main differences between novice and expert users’ implications for interface design. Besides describing the effect of users’ expertise difference during the interface design process, we will also pinpoint some potential problems for the research on interface design, as well as some future challenges that academic researchers and industrial engineers should face in practice.


NATURVETENSKAP  -- Data- och informationsvetenskap -- Datorteknik (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Computer Engineering (hsv//eng)
TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)
TEKNIK OCH TEKNOLOGIER  -- Medicinteknik -- Medicinsk laboratorie- och mätteknik (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Medical Engineering -- Medical Laboratory and Measurements Technologies (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Programvaruteknik (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Software Engineering (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Människa-datorinteraktion (interaktionsdesign) (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Human Computer Interaction (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Datavetenskap (datalogi) (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Computer Science (hsv//eng)
TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Annan maskinteknik (hsv//swe)
ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)
MEDICIN OCH HÄLSOVETENSKAP  -- Klinisk medicin -- Anestesi och intensivvård (hsv//swe)
MEDICAL AND HEALTH SCIENCES  -- Clinical Medicine -- Anesthesiology and Intensive Care (hsv//eng)
NATURVETENSKAP  -- Biologiska vetenskaper -- Bioinformatik och systembiologi (hsv//swe)
NATURAL SCIENCES  -- Biological Sciences -- Bioinformatics and Systems Biology (hsv//eng)
MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskaper -- Miljömedicin och yrkesmedicin (hsv//swe)
MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Environmental Health and Occupational Health (hsv//eng)
NATURVETENSKAP  -- Data- och informationsvetenskap -- Datorseende och robotik (autonoma system) (hsv//swe)
NATURAL SCIENCES  -- Computer and Information Science -- Computer Vision and Robotics (Autonomous Systems) (hsv//eng)
MEDICIN OCH HÄLSOVETENSKAP  -- Hälsovetenskaper -- Folkhälsovetenskap, global hälsa, socialmedicin och epidemiologi (hsv//swe)
MEDICAL AND HEALTH SCIENCES  -- Health Sciences -- Public Health, Global Health, Social Medicine and Epidemiology (hsv//eng)


user profiles
novice users
users’ expertise
choice of test subjects
expert users
usability evaluation
user profile

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