| 31. |
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| 32. |
- Öberg, Christina, 1970-
(författare)
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Customer roles in innovations
- 2010
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Ingår i: International Journal of Innovation Management. - London, UK : Imperial College Press. - 1363-9196 .- 1757-5877. ; 14:6, s. 989-1011
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to discuss and classify the roles of customers in innovations. In literature on innovations, customers have been increasingly emphasised as a source for innovations and also in how they help develop ideas in their early phases. This paper exemplifies various customer roles in innovations through three case studies. These describe the customer as initiator, as co-producer and as inspiration for business development. Through using role theory to discuss customers in innovations, it becomes explicit how customers may play their traditional roles, add roles or transfer to new roles beyond the scope of being a customer. Furthermore, the paper shows that customer roles change during the innovation process from added or transferred towards more traditional ones.
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| 33. |
- Öberg, Christina, 1970-
(författare)
-
Identity in collaboration
- 2010
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Ingår i: Abstracts from 26th Annual IMP Conference. - : Industrial Marketing and Purchasing Group.
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Konferensbidrag (refereegranskat)abstract
- Purpose: This paper targets the issue of multi-identities of companies in collaboration. Companies may participate in collaboration for various reasons and may also perceive the collaboration in different ways. What is more; companies in collaboration may to various extents regard themselves as, and be regarded as, individual companies or as part of the collaboration. Their views may in turn be reflected in how business partners of the collaborating companies perceive the collaboration. This paper builds on various actors’ perception of companies in collaboration. The paper uses the identity concept to capture the multi-identities of companies in collaboration. The purpose of the paper is to describe and discuss various actors’ perception in multi-identity settings. Research method: The paper is built on a case study describing three levels of identity: a company level, the level of a collaboration taking the form of a joint venture, and a contractual collaboration. These are in turn described from involved parties’ and their business partners’ perspectives. Research findings: The paper shows that pre-collaboration history greatly reflects the identity ascribed to the companies. This was the case both for the companies in the collaboration and their business partners’ perceptions. The more structured the collaboration, the more probable that a separate collaboration identity was established. A collaboration based on contracts merely meant that the company’s identity was affected by connections to collaboration parties, while a separate identity was not established. Main contribution: The paper contributes to literature on corporate identity through discussing them in relation to collaboration. It also contributes to research on perception in business relationships through pointing at differences in perception between parties, where this paper connects this to actor and relationship history along with the collaboration structure.
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| 34. |
- Öberg, Christina, 1970-
(författare)
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The core-customer concept
- 2011
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Ingår i: Service Industries Journal. - : Routledge. - 0264-2069 .- 1743-9507. ; 31:16, s. 2677-2692
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to define and discuss the core-customer concept. This concept examines how a company develops its operations around a single or only a few customers. The customer steers what products and services the supplier develops, which means that it is the customer that dictates the supplier's operations. The core-customer concept may be one method for designing a company's operations, but the paper also aims to challenge companies to consider how they think about customers. The paper contributes to research on customer value and extended service offerings by indicating a business-development strategy based on the customer rather than the supplier's operations. Building a company around a single customer, requires flexibility and competences in finding collaboration partners or in adjusting the organisation to new requirements. The paper refers to these as secondary/supporting competences, while the core competence upon which the company builds its operation is the customer.
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| 35. |
- Brännmark, Mikael
(författare)
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Implementering av Lean i medelstora företag : En lärande utvärdering om hållbarutveckling
- 2010
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Denna rapport är ett av delresultaten från det interaktiva forskningsprojektet Produktionslyftet, inom HELIX VINN Excellence Centre. Projektet genomförs i samarbete med Produktionslyftet, ett nationellt program för spridande av managementkonceptet Lean produktion. Syftet med forskningsprojektet är att öka kunskapen om hur hållbart utvecklingsarbete kan bedrivas, både utifrån ett program- och företagsperspektiv. Rapporten beskriver två delstudier, en kvalitativ och en kvantitativ, som genomförts i samarbete med elva av företagen i Produktionslyftet, tio av dem pilotföretag för programmet. Den första delstudien genomfördes under sommaren 2008, genom en intervjustudie med programmets pilotföretag, medan den andra genomfördes under våren 2009, i formen av en enkätstudie med sju av företagen i programmet. Då en interaktiv forskningsansats har använts, så har i båda fallen den insamlade empirin från de båda delstudierna återkopplats till representanter från Produktionslyftet, samt programmets finansiärer, och en gemensam tolkning och analys av empirin har gjorts. Denna gemensamma tolkning har sedan analyserats utifrån modeller kring hållbart utvecklingsarbete och resultatet från detta arbete har sedan sammanfattats i två arbetsrapporter, som har återkopplats till programmet och dess finansiärer. Resultaten i delstudierna, samt den gemensamma tolkningen och analysen av empirin, fokuserar Produktionslyftets coacher, samt deras arbete med företagen. Dels spelar coacherna uppenbarligen en central roll i programmets arbete med företagen, och dels är coacherna mycket uppskattade av företagen. Coachernas arbetssätt, samt hur deras arbete påverkar möjligheten för företagen att skapa en hållbar utveckling, upptar också en central del i rapporten. Detta kan sammanfattas, som att om coacherna driver på arbetet för hårt, få finns det risk att det uppstår problem för företagen, men om coacherna inte är pådrivande så finns risken att åtminstone vissa av företagen inte tar sitt ansvar för Lean-arbetet. Med andra ord, coachernas arbete med företagen utgör en svår balansgång mellan att uppfylla företagens målsättningar med Lean-arbetet, i vägning mot Produktionslyftets mål och syfte. Men resultaten pekar också på vikten av att företagen har ett tydligt ägarskap och driv i utvecklingsarbetet. Slutsatsen i denna rapport blir därför att om programmets utvecklingsarbete skall bli hållbart, så hänger det troligen på dels att man har duktiga och kompetenta coacher, men också att man har en väl fungerande företagsrekryteringsprocess, där företag med ett internt driv för Lean-arbetet väljs till programmet.
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| 36. |
- Backlund, Sandra, et al.
(författare)
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Energy services in Swedish industrial firms : A multidisciplinary analysis of an emerging market
- 2011
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The European commission highlight the energy service market as an important means to improve energy efficiency. Both the Energy service directive and the new suggested Energy Efficiency Directive urge member states to facilitate market development for energy services. The industrial sector is estimated to have large energy efficiency potential. The aim of this multidisciplinary report is to investigate the state of the Swedish energy service market 2011, both from the supply side and from the industrial demand side in order to contribute with knowledge to the discussion of energy services as a way to improve industrial energy efficiency. Economic market theory and Socio-technical theory (the theory of economization presented by Caliskan and Callon) is used to analyse different aspects of the emerging market. The results show that the market for industrial energy services in Sweden is more extensive than previous reports have assessed. Our study describes how energy service collaborations can be complex and how calculations and measurements of expected energy savings lead to controversies and power imbalances.
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| 37. |
-
Knowledge Integration and Innovation : Critical Challenges Facing International Technology-based Firms
- 2011
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Technology-based firms continue to compete primarily on innovation, and one continuously required to present new solutions to an exacting market. As technological complexity and specialization intensifies, firms increasingly need to integrate and coordinate knowledge by means of project groups, diversified organizations, inter-organizational partnerships, and strategic alliances. Innovation processes have progressively become interdisciplinary, collaborative, inter-organizational, and international, and a firm's ability to synthesize knowledge across disciplines, organizations, and geographical locations has a major influence on its viability and success.This book demonstrates how knowledge integration is crucial in facilitating innovation within modern firms. This book provides original, detailed empirical studies of prerequisites, mechanisms, and outcomes of knowledge integration processes on several organizational levels, from key individuals, projects, and internal organizations, to collaboration between firms. It stresses the need to understand knowledge integration as a multi-level phenomenon, which requires a broad repertoire of organizational and technical means. It further clarifies the need for strong internal capabilities for exploiting external knowledge, reveals how costs of knowledge integration affect outcomes and strategic decisions, and discusses the managerial implications of fostering knowledge integration, providing practical guidance and support for managers of knowledge integration in high technology enterprises.
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| 38. |
- Gullberg, Cecilia
(författare)
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Puzzle or Mosaic? : On Managerial Information Patterns
- 2011
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Managers and information are key components in most management control literature, and a range of tools and concepts have been developed to better accommodate the information needs of managers so as to ensure efficient action and intelligent decisions. At the same time, the managerial work is often described as highly fragmented, unstructured and interpersonal, with little time for planning and isolated reflection. It is therefore relevant to explore how and to what extent new technologies come into play in managerial information patterns. Furthermore, new management concepts and tools could potentially give rise to new control practices, resulting from e.g. novel relations between managers and other actors, new influential roles, and alternative forms of information flows.These issues are addressed in three papers. The first paper examines the portfolio of information that managers use in their daily work, thereby putting formal information systems into the context of less formal sources. The study is based on interviews with a variety of managers in different organisations. The second paper discusses the interplay between formally designed information-based practices, and the individual perceptions and habits that emerge in relation to the formalised. People at different levels in two public-sector organisations form the basis of the second paper. The third paper explores how various control practices operate together in a government agency, thereby providing new perspectives on how management control is exercised in a knowledge-intensive organisation.It is suggested that managerial information patterns evolve slowly compared to the technological development. Obtaining an overview of one’s area of responsibility is mainly achieved through dialogue and interaction with others. However, new technologies have influenced the more routine exchange of information, thereby causing increased dispersion among users and creating new roles. Subordinates constitute a vital influence on the managerial role and on how managers reason concerning their use of information. This people-oriented type of management results in the use of a multitude of pieces of information that is sometimes very subtle and retrieved in spontaneous interaction. The multidimensional and emerging nature of information provides insight into both the strengths and the limitations of formalising managerial information patterns. Furthermore, various information patterns are interrelated, e.g., they complement each other, substitute each other, or serve different purposes at different times. In total, managerial information patterns resemble a mosaic rather than a puzzle that can be solved by specific pieces. Management information should therefore be viewed from a broader perspective in order to better understand managers’ information needs, how control practices emerge and how information systems come into play.
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| 39. |
- Bandick, Roger, 1974-, et al.
(författare)
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What happens to R&D in domestic multinationals after foreign acquisition?
- 2011
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Ingår i: VoxEU.org. - : VoxEU.org.
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Annan publikation (populärvet., debatt m.m.)abstract
- With foreign ownership of domestic companies becoming increasingly common, questions are mounting as to the consequences. One area of concern is the effect on research and development. This column presents new evidence from Sweden, where flagship firms such as Volvo and Saab are now foreign owned, that it hopes will reassure policymakers.
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| 40. |
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