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- Kajko-Mattsson, Mira, et al.
(author)
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Essential components of e-maintenance
- 2011
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In: International Journal of Performability Engineering. - 0973-1318. ; 7:6, s. 555-571
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Journal article (peer-reviewed)abstract
- Many intellectual, societal, business and technological forces are continuously pushing forward the frontiers of science. When combined, they provide an umbrella for generating new fields and exploring new grounds. One such a new field is e-Maintenance. e-Maintenance addresses new needs and provides various benefits in form of increased availability, reduced lifecycle cost and increased customer value. However, it suffers from lack of a commonly defined basis supporting the existence of e-Maintenance and determining the essential components inherent in the e-Maintenance domain. In this paper, we suggest an initial set of components that serve as the groundwork of the e-Maintenance universe. The set outlines ten initial components. These are definition, business,organization, product,service,methodology,technology,information,customer,and education and training. The paper also suggests a definition of e-Maintenance, places eMaintenance in the context of other e-Domains, and elicits e-Maintenance intellectual opportunities and challenges to be met by both the academia and industry.
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| 2. |
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| 3. |
- Lagrosen, Stefan, 1960-, et al.
(author)
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Social media marketing as an entrepreneurial learning process
- 2011
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In: International Journal of Technology Marketing. - Geneva : InderScience Publishers. - 1741-878X .- 1741-8798. ; 6:4, s. 331-340
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Journal article (peer-reviewed)abstract
- The purpose for this paper is to explore social media marketing fromthe perspective of entrepreneurial learning. The theoretical basis consists ofcontributions from the fields of organisational learning and entrepreneurship.An empirical study involving ten companies has been carried out. Thedata were analysed with methods inspired by grounded theory. Categoriesdescribing the companies’ social media presence from an entrepreneuriallearning perspective are provided. The value of using organisational learning asa framework for social media marketing is shown. Thus, the paper presents anovel way of studying social media activities which should contribute to thetheoretical fields of organisational learning and entrepreneurship as well as tothe understanding of social media marketing. For practitioners, the findingsprovide additional knowledge that should be useful for their own social mediaactivities.
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| 4. |
- Österman, Cecilia, 1971-, et al.
(author)
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Exploring Maritime Ergonomics from a Bottom Line Perspective
- 2010
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In: WMU Journal of Maritime Affairs (JoMA). - : Springer. - 1651-436X .- 1654-1642. ; 9:2, s. 153-168
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Journal article (peer-reviewed)abstract
- The present paper reports a study composed of three research activities exploring theeconomics of ergonomics in a shipping context. First, a literature study aimed to reviewprevious studies on the economics of ergonomics in general and within the maritimedomain in particular; and moreover, to ascertain the key ergonomic factors addressedin contemporary maritime ergonomic research. Second, the concept of ergonomics wasprobed from a stakeholder perspective through nine semi-structured qualitative interviews.Third, structured interviews were held with representatives of ten Swedish shippingcompanies to investigate if the shipowners are aware of and calculate the economiceffects of ergonomics.The results show that severalmodels and methods have been developed to estimate costsand benefits of ergonomics in other industries, but no studies were found from the shippingindustry.Whether these methods can be readily adapted to the shipping industry hasto be investigated further. While contemporary maritime ergonomic literature showed afocus on physical ergonomic and health and safety issues, the results of the stakeholderinterviews indicated a focus on organizational ergonomics. The Swedish shipownerscalculate the costs of sick-leave, but do not estimate the economic effects of ergonomicson a regular basis.
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| 6. |
- Crevani, Lucia, et al.
(author)
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Innovation management in service firms : a research agenda
- 2011
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In: Service Business. - : Springer Science and Business Media LLC. - 1862-8516 .- 1862-8508. ; 5:2, s. 177-193
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Research review (peer-reviewed)abstract
- This article suggests an agenda for further research on innovation management in service firms. It investigates differences and similarities between issues identified by previous academic research and issues brought up by practitioners within the area of innovation management in service firms. The results show that there are some major differences; for instance, researchers stress a need for formalized processes for development work, while practitioners focus on facilitating innovation in everyday operations. The main conclusion is that in order to bridge the gap between research and practice we would encourage further research on innovation in service firms to (1) conduct micro studies of innovation work, (2) view innovation in the context of everyday operations and (3) focus on co-workers' innovative potential.
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