1.
Bednar, Peter, et al.
(författare)
A Double Helix Metaphor for Use and Usefulness in Informing Systems
2007
Ingår i: Use and Redesign in IS: Double Helix Relationships?. - 9781932886054 ; 10, s. 273-295
Bokkapitel (refereegranskat) abstract
Following the theme of this monograph, this paper discusses a dialectic we perceive to subsist between meaningful use and reflection upon use. This dialectic between experiencing use and reflecting upon experiencing use (or thinking, and thinking about thinking) may be considered in the following way. Each of these elements is subject to change. As reflection triggers change in use, and such change triggers further reflection, a spiral comes about. Lived human experience, and reflection upon that experience, seems to shape a double helix. In this paper, the authors suggest a need for a hermeneutically-informed, phenomenological approach when considering the complexities of informing systems, viewed as human activity systems. It is suggested that human actors, as users of informing systems, must own and control any inquiry into use in relation to design for themselves, and that individual sensemaking processes are the key to successful interaction within the double helix metaphor.
2.
Bednar, Peter, et al.
(författare)
A Socio-technical toolbox for business systems analysis and design
2015
Ingår i: Conference Proceedings. - 1613-0073. ; 1374, s. 29-31
Konferensbidrag (refereegranskat) abstract
This paper provides an overview of a socio-technical toolbox (STT) based on a combination of methods from a number of contemporary socio-technical (ST) methodologies. The STT supports a pragmatic ST approach to organizational change practice and job redesign. It has been developed and used in practice in many different types of organizations over a period of many years. The use in practice of STT supports constructive learning and develops critical analysis skills of the students who will be future systems analysts or designers. It also improves companies' understanding of their job practices and enhances their learning about their business sustainability. Our findings show that these experiences of improvements are not dependent on the sector or the size of the involved companies and confirm the perceived usefulness and relevance of ST analysis in practice.
3.
Nissen, Hans-Erik, et al.
(författare)
Double Helix Relationships in Use and Design of Informing Systems: Lessons to Learn from Phenomenology and Hermeneutics
2007
Ingår i: Use and Redesign in IS: Double Helix Relationships?. - 9781932886054 ; 10, s. 001-019
Bokkapitel (refereegranskat) abstract
The theme of this monograph of Informing Science is a dialectic we perceive to exist between meaningful use and reflection upon use. This dialectic between use and reflection on use (or thinking, and thinking about thinking) may be considered in the following way. Each of these elements is subject to change. As reflection triggers change in use, and such change triggers further reflection, a spiral comes about. Lived human experience, and reflection upon that experience, seems to shape a double helix. The monograph contains contributions exploring particular ways in which studies of use could benefit from a relationship to philosophical frameworks such as hermeneutics and phenomenology.
4.
STPIS 2015: Socio-Technical Perspective in IS Development. Proceedings of the 1st International Workshop on Socio-Technical Perspective in IS Development (STPIS'15) co-located with the 27th International Conference on Advanced Information Systems Engineering (CAiSE 2015)
2015
Proceedings (redaktörskap) (refereegranskat) abstract
* This workshop’s long term goal is to foster a community of Information Systems researchers and practitioners who are interested in the socio-technical perspective and see it as an important approach to improve the quality and reduce the costs of the information systems that have become an essential part of our lives in this 21st century. All communities need meeting places where they can discuss and debate existential issues. These workshop proceedings are the first attempt to set a broad platform for discussion and debate on the benefits and problems of viewing information systems as socio-technical artefacts. * In the first presentation session of the workshop, we look at education, tools and terminology. There are a number of questions asked and answered. Can we mix ethnographic educations with engineering education? What should be included in a good socio-technical analyst’s tools box? Are the terms that both practitioners and theoreticians use when discussing a socio-technical perspective correct or incorrect or are they just out of date for modern organizations and businesses? * In the second session, we have two papers that consider the socio-technical perspective as a collaborations and coordination constituent of a system. That is to say the socio-technical perspective is seen as an independent variable and the performance outcome of the work system in focus as the dependent variable. The third paper in this session views the topic from a work-system lens. * In the third session we asks more fundamental questions as to the nature of mind and organization of work. One paper questions whether the socio-technical perspective affects the mind or the mind is affected by the socio-technical perspective. * The last session of the workshop and the post session are called diverse issues and is designed to capture both the breadth and depth of socio-technical perspective. * All and all, these first workshop proceedings have hopefully set a good broad base for discussion and debate on the strength and weakness of a socio-technical perspective in the information systems research and teaching domain. * The organizers are grateful to the members of Program Committee for their excellent work of reviewing submitted papers in short time. We are also thankful to Easy-Chair for providing us with a tool to manage the workshop free of charge. Many thanks to Jeffy Mwakalinga who undertook the task of preparing and submitting the proceedings to CEUR. Stockholm June 1, 2015 STPIS’15 organizers Stewart Kowalski Peter Bednar Ilia Bider
5.
Bissessur, Jason, et al.
(författare)
The illusion of routine as an indicator for job automation with artificial intelligence
2020
Ingår i: Exploring Digital Ecosystems : Organizational and Human Challenges - Organizational and Human Challenges. - Cham : Springer International Publishing. - 2195-4968 .- 2195-4976. - 9783030236649 ; 33, s. 407-416
Konferensbidrag (refereegranskat) abstract
The resurgence of artificial intelligence (AI) has empowered organizations to concentrate their research efforts on enhancing decision-making and automation capabilities. This is being pursued with the goal of increasing productivity, whilst reducing costs. With this, it is perceived that the jobs within these organizations that are considered subject to ‘routine’, or repetitive and mundane tasks, are more likely to be automatable. However, it may be recognised that these jobs are more than a simple set of routine tasks. This study aims to address the concept of routineness from the perspective of the job occupants themselves. The findings reveal that jobs which are considered routine from an organizational perspective, realistically require a degree of human intervention. This suggests that the fear of mass unemployment at the hands of AI may be an unrealistic notion. Rather, the introduction of AI into jobs paves the way for collaborative methods of working which could augment current jobs and create new jobs. Furthermore, this paper accentuates that the acceptance of AI by stakeholders requires an alignment of the technology with their own unique contextual needs.
6.
Sadok, Moufida, et al.
(författare)
Relating ICT to organizational change in research and practice
2016
Ingår i: Lecture Notes in Information Systems and Organisation. - Cham : Springer International Publishing. ; 15, s. 125-139
Bokkapitel (refereegranskat) abstract
The topic of ICT-enabled organizational change has been a focus of attention in information systems (IS) research for decades. Besson and Rowe (J Strateg Inf Syst 21:103-124, 2012 [17]), however, have identified a lack of description and conceptualization of the transformation process in the main stream of IS research. This paper discusses key IS paradigms in some of the content of commonly and available well established IS academic text books and research so that it can then be more obvious in how they address the transformation process. We therefore highlight original differences between two dominant IS paradigms and we consider that the distinction between IS as a data processing system and IS as a human activity system provides a frame of reference to explain the reasons why the gaps in understanding the transformation process continue to be relevant issues to explore in IS research. We also extend the debate as to how IS as a discipline should provide guidance on the process and practice of organizational change in order to prepare students to keep up with the complexity and requirements of real world businesses.
7.
8.
Bednar, Peter, et al.
(författare)
A Case for Holistic, Multicriteria Benefit Analysis
2013
Ingår i: Organizational Change and Information Systems: Working and Living Together in New Ways. - 9783642372278 ; 2, s. 337-344
Bokkapitel (refereegranskat) abstract
This paper discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The paper discusses the ways in which collaborative teams can approach identification of desirable benefits.
9.
Bednar, Peter
(författare)
A Contextual Integration of Individual and Organizational Learning Perspectives as Part of IS Analysis
2000
Ingår i: Informing Science: the International Journal of An Emerging Transdiscipline. - 1521-4672. ; 3:3, s. 145-156
Tidskriftsartikel (refereegranskat) abstract
The Strategic Systemic Thinking (SST) framework is presented as a stepping stone towards enabling the refocusing of organizational analysis in Information Systems (IS). The paper introduces some of the fundamental assumptions regarding the objectives of the SST framework; such as sense making as learning processes build upon communicative actions. The main concepts of the SST framework are presented, which are focused on developing a learning organization inclusive of having a constructive dialogue mechanism. The SST framework includes constructive dialogue as a means of gaining access to the existing but unreleased individual and group competencies for improved IS analysis.
10.
Bednar, Peter
(författare)
A method for contextual inquiry: some reflections
2007
Ingår i: Systemist. - 0961-8309. ; 29:1, s. 32-43
Tidskriftsartikel (refereegranskat) abstract
This paper is the third in a series which recounts experiences in a project conducted in a newly-created Department of the University of Portsmouth (see also Bednar et al, 2004 and Eglin et al, 2005). A variant of the Strategic Systemic Thinking (SST) Framework (Bednar, 2000) was used to support the 25 staff of the Department to explore possibilities for development in a range of areas of work relating to distance learning. A simplified version of SST was created and developed by the team in order to promote enhanced usability for the particular context of this study. The inception of the project, and progress made over a two year period, are described in the earlier work referred to above. The purpose of this third paper is to evaluate some aspects of the work, to draw some preliminary conclusions about use of the Framework for a purpose such as this, and to record some of the planned and unplanned consequences which have arisen through the project.
