| 1. |
- Ekström, Mats, 1961-, et al.
(författare)
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Family talk, peer talk, and young people’s civic orientation
- 2013
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Ingår i: European Journal of Communication. - : Sage Publications. - 0267-3231 .- 1460-3705. ; 28:3, s. 294-308
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Tidskriftsartikel (refereegranskat)abstract
- This study focuses on interpersonal communication in the family and among peers in order to empirically examine the general idea that everyday civic talk might develop young people’s civic orientation. Two questions are addressed: (1) What is the significance of civic talk in relation to key dimensions of young people’s civic orientation? (2) What does civic talk in peer settings specifically contribute to young people’s civic orientation? The study is based on survey data from high school students and their parents (N = 1148). The findings offer clear support to the idea that civic talk in everyday contexts matters for young people’s development of political knowledge, democratic values and different forms of civic practices. Civic talk in peer settings contributes uniquely to all dimensions of youths’ civic orientation. Implications of the findings for political socialization research and theories of the democratic mechanisms of civic talk are discussed.
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| 2. |
- Ekström, Mats, 1961, et al.
(författare)
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A caring interview : Polar questions, epistemic stance and care in examinations of eligibility for social benefits
- 2019
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Ingår i: Discourse Studies. - : SAGE PUBLICATIONS LTD. - 1461-4456 .- 1461-7080. ; 21:4, s. 375-397
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Tidskriftsartikel (refereegranskat)abstract
- Based on conversation analysis, this study investigates central practices in what is defined as a caring interview, in the context of welfare administration. Caring refers to (1) a helpful interviewing in reformulations of questions, taking interviewees' difficulties to answer into consideration; (2) a caring attitude in the framing of questions, showing understanding of clients' circumstances and (3) professional's enactment of expertise in assessments of clients' disabilities and care needs. Data include a corpus of 43 recorded interviews in which officials at the Swedish Social Insurance Agency interview clients who have applied for benefits. The study adds to research on interactional sensitivity, polar questions and epistemic stance in institutional interaction. The study shows how the interviewer prioritizes confirming polar questions, takes responsibilities of knowing into account and reduces the epistemic gap to the interviewee in practices of a caring interview. This makes the interviewing markedly different from standardized and bureaucratic interviewing.
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| 3. |
- Ekström, Mats, 1961-
(författare)
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Announced refusal to answer : a study of norms and accountability in broadcast political interviews
- 2009
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Ingår i: Discourse Studies. - London : Sage Publications. - 1461-4456 .- 1461-7080. ; 11:6, s. 681-702
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Tidskriftsartikel (refereegranskat)abstract
- This article investigates the announced refusal to answer asa form of dispreferred and challenging response in broadcastpolitical interviews. The aim is to study how the rightnessand wrongness of conduct is dealt with in situations of announcedrefusal. More specifically, the paper focuses on: (1) announcedrefusal as a particular type of conduct; (2) the orientationto norms and accountability in situations of announced refusal;(3) how the legitimacy of politics and journalism is negotiatedin broadcast interviews. The data consist of 23 cases from Swedishelection campaigns, and the analysis is based on ConversationAnalysis, focusing on how the participants treat themselvesand others as normatively accountable. The study indicates thatthe politicians understand themselves as accountable and avoidhostile actions in the interviews. Their refusals are designedmainly to be understood as appropriate distancing actions withoutexplicitly complaining about the interviewers’ conduct.
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| 4. |
- Bruhn, Anders, 1953-, et al.
(författare)
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Towards a Multi-level Approach on Frontline Interactions in the Public Sector : Institutional Transformations and the Dynamics of Real-time Interactions
- 2017
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Ingår i: Social Policy & Administration. - : John Wiley & Sons. - 0144-5596 .- 1467-9515. ; 51:1, s. 195-215
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Tidskriftsartikel (refereegranskat)abstract
- This study develops a multi-level approach on frontline interactions in the public sector. Previous research suggests that detailed analyses of frontline interactions are essential to our understanding of how welfare services take shape when policies and rules are applied and negotiated in individual cases. The dynamics and performances of real-time interactions have, however, rarely been analyzed as such. This study shows how the methods developed in the field of Conversation Analysis can contribute to this research. Our multi-level approach integrates analyses of the policy- and institutional transformations that shape conditions for frontline interactions; and analyses of how policies and rules are evoked, negotiated and reshaped in the turn-by-turn organization and performances of interaction. The approach is applied on an analysis of how rules regarding financial aid are applied in an authority highly affected by changes in welfare policy towards standardization and detailed regulations. The empirical case is the Swedish Board for Study Support. The empirical study includes analyses of documents, interviews and analyses of taped telephone conversations. The study shows how institutional arrangements of standardization, detailed regulations, monitoring and depersonalization, structure the frontline work and shape narrow frames for officials’ discretion in interactions with clients. The study also shows how rules are invoked and negotiated in recurrent practices in the interaction: in the careful design of decisions; in the investigations of alternatives and exceptions from the rules in order to find solutions to the client’s problems. The analyses of concrete interactional practices clearly indicate that also a rule-governed work dominated by task discretion involves recurrent negotiations, flexibility and local policy-making.
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| 5. |
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| 6. |
- Djerf-Pierre, Monika, 1961, et al.
(författare)
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Policy failure or moral scandal? Political accountability, journalism and new public management
- 2013
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Ingår i: Media Culture and Society. - : SAGE Publications. - 0163-4437 .- 1460-3675. ; 35:8, s. 960-976
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Tidskriftsartikel (refereegranskat)abstract
- Political accountability is fundamental in a democratic society. Societal changes such as the marketization of the public sector have, however, made accountability issues complex and negotiable. The question of who is to be held to account for policy failures is increasingly a subject of struggle within the media. The aim of this article is to examine how journalism does “accountability work” in a political setting marked by new public management. The empirical study focuses on an example of intensive news coverage of the mistreatment of elderly people in private health care, in Sweden, 2011. A corpus of 156 news items is analyzed. The analysis focuses on the use of accountability interviews, and how journalism constructs boundaries of political accountability by framing social problems. In general, the study shows that the political accountability work carried out was weak and restricted, the problems were constructed as a moral scandal instead of a policy failure.
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| 7. |
- Djerf-Pierre, Monika, 1961, et al.
(författare)
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The Mediatization of Political Accountability - Politics, the news media logic and industrial crises in the 1980s and 2000s
- 2014
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Ingår i: Journalism Studies. - 1461-670X. ; 15:3, s. 321-338
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Tidskriftsartikel (refereegranskat)abstract
- This study investigates how political accountability, as a key democratic principle, is performed in the media and how the practices and representations of accountability are transformed over time by the influences of mediatization. The implications of mediatization are analyzed with a focus on how aspects of media dramaturgy and independent journalism influence news reporting of political responsibility and how politicians are held to account in the media. The effects of mediatization are understood as conditioned by other structural changes in political life, in particular depoliticization. The empirical study is designed as a comparison of news reports on two national industrial crises in 1980–1982 and 2008–2011, and is based on content analyses of daily morning newspapers, evening tabloids, and regional and local newspapers. The study provides evidence for a non-linear understanding of mediatization. Significant aspects of media dramaturgy are shown to be rather stable between the two time periods whilst the journalistic independence and interpretations increase as expected. The hypothesis of depoliticization receives some support although the results are not unambiguous.
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| 8. |
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| 9. |
- Ekström, Mats, 1961
(författare)
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Authoritarianism in the discourse of online forums: A study of its articulations in the Swedish context
- 2023
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Ingår i: Nordicom Review. - 1403-1108. ; 44:2
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Tidskriftsartikel (refereegranskat)abstract
- The overall aim of this study is to explore the authoritarian dimension in the far-right discourse of online forums. The study argues for a focus on the articulations of authoritarianism to understand the dynamics of far-right discourse. Four central features of authoritarianism are identified and explored: 1) the authoritarian values underlying articulated opinions on diverse issues; 2) the emotional dimension of authoritarianism; 3) the coexistence of civil and uncivil articulations of authoritarianism; and 4) the role of mainstream news as reference for and trigger of authoritarian responses. The qualitative study is based on data from two Swedish forums, Flashback and Familjeliv [Family life], and consists of 79 threads related to three issues on the agenda: disorder in school, gang crime, and transgender. The results show expressions of authoritarian–liberal value conflicts, and, most significantly, the vigour of an authoritarian culture on the forums, with implications for the normalisation of far-right discourse.
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| 10. |
- Ekström, Mats, 1961-, et al.
(författare)
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Beyond the broadcast interview : specialized forms of interviewing in the making of television news
- 2011
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Ingår i: Journalism Studies. - : Routledge. - 1461-670X .- 1469-9699. ; 12:2, s. 172-187
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Tidskriftsartikel (refereegranskat)abstract
- Based on a mixed-method approach, this article aims at exploring the specialized forms of interviewing that are used as resources in television broadcast news production. Interviews are analyzed as functionally specialized forms of interaction (cf. Heritage, 1985) with various functions in different phases of the news production. We assume that interviews are organized and carried out as communicative activities oriented towards specific tasks, identities and contexts of interaction. In contrast to established definitions of the archetypical on air news interview, we argue that broadcast interviewing is only partially produced for an “overhearing audience” (ibid.). Taking into account the entire process of producing and presenting news, journalism harbours a multitude of interviewing practices and activities which remain invisible if only the taped and transcribed broadcast talk is analyzed. Our study clearly indicates that news interviews contain more diversified and hybrid activities of communication than has been described in previous research.
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