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Sökning: WFRF:(Dittrich Yvonne) > Refereegranskat

  • Resultat 31-40 av 41
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31.
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33.
  • Marchese, Maurizio, et al. (författare)
  • A participatory design approach for the development of support environments in eGovernment services to citizens
  • 2002
  • Konferensbidrag (refereegranskat)abstract
    • The introduction of eGovernment services and applications leads to major changes in the structure and operation of public administrations. In this paper we describe the work in progress in an Italian project called SPO.T. aimed at the analysis, development, deployment and evaluation of tools and environments to support the people who plan, deliver, use and evaluate user-centred provision of One-Stop-Shop services to citizens. The SPO.T. project has focused on two requirements: 1. the support tools and environments must facilitate the active involvement of all stakeholders in the definition and evolution of eGovernment applications and services, and it is argued that through participatory design changes of structure, process and culture can be delivered effectively; 2. they must embody a set of architecturally coherent resources which reflect the new roles and relationships of public administration and which are sufficiently generic to be relevant to a wide range of local contexts across the community.
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34.
  • Morch, Anders, et al. (författare)
  • Component-based Technologies for End-user Development
  • 2004
  • Ingår i: Communications of the ACM. - New York, USA : ASSOC Computing Machinery. - 0001-0782. ; 47:9, s. 59-62
  • Tidskriftsartikel (refereegranskat)abstract
    • Component-based software development (CBSD) involves multiple roles. Framework builders create the infrastructure for components to interact; developers identify suitable domains and develop new components for them; application assemblers select domain-specific components and assemble them into applications; and end users employ components based applications to perform daily tasks [7].
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35.
  • Rönkkö, Kari, et al. (författare)
  • Bad Practice or Bad Methods Are Software Engineering and Ethnographic Discourses Incompatible?
  • 2002
  • Konferensbidrag (refereegranskat)abstract
    • Organizational problems in industry have evoked increased interest in empirical methodologies in the broader software engineering community. In this article ethnography and its relation to software engineering is addressed. Until now sociologists have performed the majority of ethnographic studies on software development. But how useful are these studies for software engineering? Ethnography emphasizes the members' point of view in order to understand the social. Studies from the members' perspective can be interpreted, as revealing 'bad methods' that do not work in complex work situations. From a software engineering point of view, they are just as easy point to the opposite as 'bad practice', bad application of existing methods. The objective of this paper is to promote ethnography and its contribution to software engineering by revealing the different research attitudes of ethnographers and software engineers. Possibilities how to combine ethnographic studies with software method improvement are indicated.
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37.
  • Rönkkö, Kari, et al. (författare)
  • Personas is not Applicable : Local Remedies Interpreted in a Wider Context
  • 2004
  • Konferensbidrag (refereegranskat)abstract
    • One of the major problems with participatory design is that it is extremely difficult to apply it to current developments. Software development for the mass market is one aspect of current developments which has been addressed. The problem of how to apply participatory design invariably leads to questioning its relevance to present-day circumstances. It is suggested that new patterns of dominance must be revealed. The usability method known as 'personas' has been demonstrated to remedy the problems of including social and political issues in mass market software developments. This paper demonstrates how the application of personas to a mass market software development project failed because of patterns of dominance in the telecom branch which were unrecognised at the time. The identifying of these patterns of dominance contributes to a better understanding of some of the new patterns of power and domination in mass-market software developments that PD stands before. Copyright 2004 ACM.
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38.
  • Rönkkö, Kari, et al. (författare)
  • When plans do not work out : how plans are used in software development projects
  • 2005
  • Ingår i: Computer Supported Cooperative Work. - 0925-9724. ; 14:5, s. 433-468
  • Tidskriftsartikel (refereegranskat)abstract
    • Based on empirical material from the area of software engineering, this articlediscusses the issue of plans and planning as an integral part of and prerequisite for software development work. It relates observed practices to literature produced by the Computer Supported Cooperative Work community. Empirical studies of software development practice seldom address re-planning. By analyzing the empirical material from one project we are able to show how certain kinds of co-ordination problems arise and how they may be dealt with. The empirical research does not focus primarily on the character of plans; instead, it raises the question ‘what means are necessary and should be provided in order to cope with situations when plans do not work out? In relation to plans, especial emphasis is on ‘‘due process’’, i.e. how the project plan and the company wide project model are maintained to enable the identification and articulation of deviations from it. On the basis of our empirical analysis we propose to support the articulation and coordination work necessary in situations where plans do not adequately work out.
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39.
  • Wessels, Bridgette, et al. (författare)
  • Creating Synergies Between Participatory Design of E-Services and Collaborative Planning
  • 2012
  • Ingår i: International Journal of E-Planning Research (IJEPR). - Lisbon : IGI Global. - 2160-9918. ; 1:3, s. 1-16
  • Tidskriftsartikel (refereegranskat)abstract
    • In this article, the gap between participatory design of services and planning processes is identified. This means that any innovations in service design – whether technological, social, or locality-based – are not fully developed. The authors address the relationship between operational design and strategic planning. The article feeds some of the insights gained from participatory design into debates about collaborative and communicative planning by drawing on two exemplars. One focuses on creating a synergy between designing and planning in transforming neighborhood-based children’s services: the other discusses the design of Web 2.0 for on-line public consultancy for comprehensive planning and for mobile services for disabled people. All require synergies between operational design and strategic planning to support participation in collaborative planning for accessibility in urban spaces. The article shows how the development of design constituencies within various contexts of participatory design provides a vehicle for developing collaborative and communicative planning.
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