| 1. |
- Lagrosen, Yvonne, 1966-, et al.
(author)
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The relationship between quality management and employee health : exploring the underlying dimensions
- 2010
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In: International Journal of Productivity and Quality Management. - Olney, Bucks , UK : InderScience Publishers. - 1746-6474 .- 1746-6482. ; 5:2, s. 109-123
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Journal article (peer-reviewed)abstract
- The first purpose of this study was to verify the relationship between workplace health and quality management, particularly the values ‘leadership commitment’ and ‘participation of everybody’ whose importance previous research has pointed to. The second purpose of the study was to examine the constituents and mechanics of the relationships between health and those values. A case study was carried out in a Swedish manufacturing company using data triangulation in the form of in-depth interviews and focus-group interviews on three levels. The findings show that the perceptions of the quality management values were significantly correlated with the employees’ perception of their health. This finding substantiates earlier studies indicating a relationship between quality and health. Important dimensions of ‘leadership commitment’ and ‘participation of everybody’, regarding health, were identified and described in models. The paper provides additional understanding of the connection between quality management and health, particularly regarding the role of leadership.
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| 2. |
- Lundmark, Linda, 1975-, et al.
(author)
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National Parks and Protected Areas and the Role for Employment in Tourism and Forest Sectors : a Swedish Case
- 2010
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In: Ecology & Society. - Wolfville : Resilience Alliance. - 1708-3087. ; 15:1, s. 19-
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Journal article (peer-reviewed)abstract
- The development of national parks and other protected areas has been widely promoted because of its potential for regional development in peripheral and sparsely populated areas. The argument is that the economic and social benefits seen in national parks in the USA and UK will also occur in the Swedish context in the form of an increased tourism-related labor market. Our aim was to analyze the possibility of such a development both in light of the policy visions of positive regional and local development and from the adversary point of view that protection of land is making it more difficult for 15 sparsely populated mountain municipalities in Sweden to prosper. We used a database covering the entire population of the area for 1991 to 2001. Our results show that factors other than the protected areas are connected to the development of a tourism labor market. The most positively correlated variables for change in tourism employment are population growth and proximity to ski lifts. Positive population development is also correlated to a positive change in the number of people employed in forest sectors. Thus, one of the main outcomes is that the assumed and almost automatic positive relation between nature conservation and tourism can is questionable.
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| 3. |
- Engström, Linda, et al.
(author)
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Producing Feedstock for Biofuels : Land-Use and Local Environmental Impacts
- 2011
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Reports (other academic/artistic)abstract
- Feedstock production and conversion to biofuels can affect the local environment in many different ways. Given that biofuels presently mostly are produced from conventional food crops, impacts resemble those characterising the present day agriculture. These depend on the crops produced, the production systems employed, governance conditions, and local environmental conditions. In the main report, production system characteristics and current documented environmental impacts related to e.g. air and water quality and biodiversity – associated with the production of relevant biofuel crops are presented in each country land-use profile
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| 4. |
- Andersson, Camilla, 1979-, et al.
(author)
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Impacts of the Productive Safety Net Program in Ethiopia on livestock and tree holdings of rural households
- 2011
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In: Journal of Development Economics. - : Elsevier BV. - 0304-3878 .- 1872-6089. ; 94:1, s. 119-126
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Journal article (peer-reviewed)abstract
- We evaluated the impacts of the Ethiopian Productive Safety Net Program (PSNP) on rural households' holdings of livestock and forest assets/trees. We found no indication that participation in PSNP induces households to disinvest in livestock or trees. In fact, households that participated in the program increased the number of trees planted, but there was no increase in their livestock holdings. We found no strong evidence that the PSNP protects livestock in times of shock. Shocks appear to lead households to disinvest in livestock, but not in trees. Our results suggest that there is increased forestry activity as a result of PSNP, and that improved credit access encourages households to increase their livestock holdings.
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| 5. |
- Hällgren, Markus, 1977-, et al.
(author)
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Projects-as-practice : new approach, new insights
- 2011
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In: The Oxford handbook of project management. - : Oxford University Press. - 9780199563142 - 9780191724879 ; , s. 500-518
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Book chapter (other academic/artistic)abstract
- This article mainly focuses on projects-as-practice based in the social sciences, and it suggests that the situated practice side of a social phenomenon is also important as a basis of study for understanding what is done. While the study is empirical, it focuses on the actions and actors involved in building or organizing environments, rather than simply looking at aggregated social processes or structures. With this approach, projects are seen as the sum of the actions of the people involved, which emphasizes both how people involved in projects act and how their typical workdays are structured. This may shed light on areas such as the importance of project management practice for strategic organizational change or the improvisation that is necessary for project execution.
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| 6. |
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Förvaltning och medborgarskap i förändring
- 2010
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Editorial collection (other academic/artistic)abstract
- The aim of this book is to contribute to the development of a dialogue between ongoing research and established practice in the area of e-administration. Just as established practice consists of many different established practices within the public sector , researchers who are interested and involved in the area of e-administration also represent a number of different perspectives and academic disciplines. Our ambition has been to present several different perspectives and understandings related to the ongoing process of change, a charting of where Swedish research in the field stands today. The themes dsicussed from a critical perspective are: The Citizen's Space for Action, Space for Design Action, Space for Action Concerning Regulation and Leadership and finally Providing Space for a Multitude of Interpretations and Roles.
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| 7. |
- Grönlund, Anders, et al.
(author)
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Value for money and the rule of law : the (new) performance audit in Sweden
- 2011
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In: International Journal of Public Sector Management. - : Emerald. - 0951-3558 .- 1758-6666. ; 24:2, s. 107-121
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Journal article (peer-reviewed)abstract
- Purpose – This paper aims to develop a classification scheme of different types of value for money(VFM) audits with different degrees of compliance audit, and to classify the performance audits carriedout by the Swedish National Audit Office (SNAO) during its first six years as an independent stateaudit organization reporting to parliament.Design/methodology/approach – The empirical data were gathered from all of the 150 auditreports published by the SNAO from its establishment in 2003 to the end of 2008. Seminars werearranged to discuss the classifications for validation.Findings – The focus on traditional VFM audits (the “Three Es”) is unusual. Most audits carried outby the SNAO combine different types of extended VFM audits with compliance audit. On the onehand, they audit how the government and/or central agencies fulfil their mandates (from good to bad).On the other, they audit how the government and/or central agencies adhere to legislation, rules andpolicies (right or wrong). In some cases, the SNAO equates compliance audit with performance audit.Practical implications – The authors have verbalised and visualised performance audit activities of interest not only to state auditors, but also to external stakeholders. One practical implication is thatthe Swedish national audit committee has conducted an evaluation of the SNAO that is partly based onthe national report of this study, and has proposed a stronger focus on the Three Es.Originality/value – The study addresses a new approach in terms of a classification scheme forperformance audits, consisting of eight types.
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| 8. |
- Abbasian, Saeid, 1961-, et al.
(author)
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The Experience Economy and Creative Industries
- 2011. - 1
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In: Local Development and Creative Industries. - Visby/Sweden : Gotland University Press. - 9789186343057 ; , s. 33-56
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Book chapter (other academic/artistic)
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| 9. |
- Abbasian, Saeid, 1961-, et al.
(author)
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Women in Creative Industries
- 2011. - 1
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In: Local development and Creative Industries. - Visby/Sweden : Gotland University Press. - 9789186343057 ; , s. 59-97
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Book chapter (other academic/artistic)
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| 10. |
- Lundberg, Christine, 1972-
(author)
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Challenges in Delivering Services: The Front-Line Hospitality and Tourism Employee Perspective
- 2010
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Doctoral thesis (other academic/artistic)abstract
- Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. It has been argued that in order to achieve satisfactory service encounters, employees need to feel in control, satisfied and motivated as well as being given appropriate assistance, information and training. Front-line employees in hospitality and tourism are focused on here due to the complex nature of the industry. It is commonly agreed that it is characterised by poor working conditions such as anti-social working hours, part-time and/or seasonal work, minimal on-the-job training and low levels of pay. These are all factors which may affect employee work satisfaction and motivation as well as recruitment and retention. The thesis is comprised of four studies. In Study I, hospitality and tourism employee work motivation is analysed. Study II examines front-line hotel restaurant employees’ experiences of service encounters. How the skills utilised by employees during these service encounters are acquired and developed is then explored in Study III. Study IV concludes by examining employee informal information sharing activities, which offer one way of developing these skills. The thesis’ findings paint a more positive picture of work and workers in hospitality and tourism than suggested in some of the earlier published research. This could be explained by the fact that the thesis utilises an employee perspective in its truest sense. The findings of the thesis show that employees are motivated (to large extent by factors that have been pointed out in earlier published work motivation research) and that they are active in the pursuit of developing skills necessary to create satisfactory service encounters. Another conclusion of the thesis’ findings is that the interaction between workers and guests in the service encounter provides an important opportunity for workers to feel satisfied at work.
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