| 11. |
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| 12. |
- Rönkkö, Kari, et al.
(författare)
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Personas is not Applicable : Local Remedies Interpreted in a Wider Context
- 2004
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Konferensbidrag (refereegranskat)abstract
- One of the major problems with participatory design is that it is extremely difficult to apply it to current developments. Software development for the mass market is one aspect of current developments which has been addressed. The problem of how to apply participatory design invariably leads to questioning its relevance to present-day circumstances. It is suggested that new patterns of dominance must be revealed. The usability method known as 'personas' has been demonstrated to remedy the problems of including social and political issues in mass market software developments. This paper demonstrates how the application of personas to a mass market software development project failed because of patterns of dominance in the telecom branch which were unrecognised at the time. The identifying of these patterns of dominance contributes to a better understanding of some of the new patterns of power and domination in mass-market software developments that PD stands before. Copyright 2004 ACM.
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| 13. |
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| 14. |
- Rönkkö, Kari
(författare)
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Software Practice from the Inside : Ethnography Applied to Software Engineering
- 2002
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Empirical methodologies have recently attracted increasing attention from the broader software engineering community. In particular, organisational issues and the human role in software development have been addressed. Qualitative research approaches have been identified as necessary for understanding human nature. One qualitative methodology which has become increasingly recognised in the software engineering community is ethnography. It is also the qualitative approach that is addressed in this thesis, i.e. ethnography in relation to software engineering. Ethnography emphasises the members point of view in an effort to understand the organisation of a social, cultural and technical setting. Until now, only a handful of ethnographic studies focusing on software engineering have been carried out in accordance with the original conception of ethnography; these studies have traditionally been performed by sociologists. The understanding and application of ethnography by software engineers differ from that of sociologists as it gives up the studied people's point of view in the analysis of data. The thesis is based on two independent ethnographic studies where the ‘inside’ perspective which complies with the original understanding of the methodology is applied. Using these examples as a basis, the relation between ethnography and software engineering research is explored. The objective of this thesis is to promote ‘ethnographic knowledge’ by giving an overview of ethnographic work within software engineering, presenting an original understanding of ethnography, comparing software engineers' understanding of ethnography with the original understanding of ethnography, demonstrating how the different implicit research attitudes of ethnographers and software engineers produce different research discourses, and finally pointing to an opportunity to combine ethnography, which contributes an ‘inside perspective’, with software engineering's need for constant improvement.
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| 15. |
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| 16. |
- Argento, Daniela, et al.
(författare)
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Citizen participation in climate smart urban development : Part 1
- 2022
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- This report presents the first results of our engagement in the research project Climate-Smart Näsby. Our involvement from January to December 2021 was two-fold: first, it entailed identifying potential stakeholders in the urban sustainable development of Näsby, the northern part of the city of Kristianstad (Sweden); second, it entailed outlining citizen engagement possibilities for the project. The report highlights our reflections and lessons learned through literature review, document analysis, photo walks, interviews and workshops. After presenting the challenges cities face in their attempts to become more sustainable, the report emphasizes the importance of increased stakeholder engagement in sustainable city development projects. The report also illustrates some techniques for identifying and analyzing stakeholders and typical tools used to engage them. It discusses how the choice of method when studying citizens, and their engagement, can be a power factor leading to distanced view of citizens. It also highlights how understanding citizen engagement can be blurred due to different interpretations of what democracy means. The report presents a tentative stakeholder map for the project in the form of a power-interest grid. Reflections on photo walks/interviews with citizens are presented in concise and diverse forms that invite to interpretation, understanding and experience of being there.
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| 17. |
- Argento, Daniela, et al.
(författare)
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Citizen participation in climate smart urban development : Part 2
- 2023
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Bok (övrigt vetenskapligt/konstnärligt)abstract
- This report presents the fnal results of our engagement in the research project Climate-Smart Näsby. Our involvement from January to December 2022 was aimed to explore how the Municipality of Kristianstad (Sweden) engages with citizens in urban planning related initiatives and identify different forms of participation possibilities. The results of such exploration led to the recognition of both the value and the diffculties of establishing fruitful forms of dialogue. One diffculty is engaging citizens at the early stages of an urban (re)building process, especially when sustainability concerns are at stake. In addition, it is diffcult to ensure that citizens remain anchored to the whole process, which usually takes a long time to be completed. The risk is that participation and dialogue remain fragmented over time, with different citizens being active in different stages of an urban planning process. This report presents a tentative model that facilitates the creation of platforms for site specifc active citizen dialogue (In Swedish: platsbunden aktiv opinions-bildning) to alleviate identifed diffculties. A selection of vignettes and photos, resulting from our feldwork and displayed in various exhibitions, is included in the report to give the reader a sense of the studied site (Näsby, Kristianstad) and the citizens living there.
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| 18. |
- Argento, Daniela, et al.
(författare)
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Facing Climate Change Challenges through Sustainable City Co-creation
- 2023
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Konferensbidrag (refereegranskat)abstract
- To alleviate problems generated by climate change, cities cannot act alone but need to collaborate with multiple stakeholders including industry, non-profit sector, academia and, not the least, citizens whose behavior can make an impact on the territory. The aim of this paper is to enlighten how the city can engage stakeholders – especially citizens – in decision making processes of sustainable urban development. While organizations can have financial or other interests to engage with sustainable urban development which entails (re)building processes able to affect the mobility and livability of cities, citizens might not see an immediate need to participate in the making and re-making of the city, neglecting their potential contribution to intergenerational equity. While rebuilding cities, it becomes paramount to think of how it can become an attractive place where people want to live, work and visit. City managers and decision makers seek ways to enable citizens’ attachment to the sustainable development plans at stake. Pursuing sustainable development requires the management of financial constraints as well as considerations of environmental and social issues. By adopting a case study approach with empirical focus on the Näsby district of Kristianstad City (Scania Region, South of Sweden), we investigate how a mid-sized city experiments with citizen engagement initiatives in the spirit of co-creation. The results show that simultaneously pursuing attractiveness and attachment, what we call attra-chment, requires both regulated and spontaneous initiatives to foster continued co-creation
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| 19. |
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| 20. |
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