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- Berlin, Johan, 1975-
(författare)
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Synchronous work - myth or reality? : a critical study of teams in health and medical care
- 2010
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Ingår i: Journal of Evaluation In Clinical Practice. - London : Blackwell Publishing Ltd. - 1356-1294 .- 1365-2753. ; 16:6, s. 1314-1321
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Tidskriftsartikel (refereegranskat)abstract
- Abstract Rationale, aims and objectives In this article, ideal conceptions about teamwork are tested. The research question posed is: How are teams in psychiatry formed? Three theoretical concepts that distinguish groups from teams are presented: sequentiality, parallelism and synchronicity. The presumption is that groups cooperate sequentially and teams synchronously, while the parallel work mode is a transitional form between group and team. Methods Three psychiatric outpatient teams at a university hospital specialist clinic were studied. Data were collected through 25 personal interviews and 82 hours of observations. The data collection was carried out over 18 months (2008–2009). Results Results show: (1) that the three theoretical distinctions between group and team need to be supplemented with two intermediate forms, semiparallel and semisynchronous teamwork; and (2) that teamwork is not characterized by striving towards a synchronous ideal but instead is marked by an adaptive interaction between sequential, parallel and synchronous working modes. Conclusions The article points to a new intermediate stage between group and team. This intermediate stage is called semiparallel teamwork. The study shows that practical teamwork is not characterized by a synchronous ideal, but rather is about how to adaptively find acceptable solutions to a series of practical problems. The study emphasizes the importance of the team varying between different working modes, so-called semisystematics.
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| 2. |
- Lagrosen, Yvonne, 1966-, et al.
(författare)
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The relationship between quality management and employee health : exploring the underlying dimensions
- 2010
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Ingår i: International Journal of Productivity and Quality Management. - Olney, Bucks , UK : InderScience Publishers. - 1746-6474 .- 1746-6482. ; 5:2, s. 109-123
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Tidskriftsartikel (refereegranskat)abstract
- The first purpose of this study was to verify the relationship between workplace health and quality management, particularly the values ‘leadership commitment’ and ‘participation of everybody’ whose importance previous research has pointed to. The second purpose of the study was to examine the constituents and mechanics of the relationships between health and those values. A case study was carried out in a Swedish manufacturing company using data triangulation in the form of in-depth interviews and focus-group interviews on three levels. The findings show that the perceptions of the quality management values were significantly correlated with the employees’ perception of their health. This finding substantiates earlier studies indicating a relationship between quality and health. Important dimensions of ‘leadership commitment’ and ‘participation of everybody’, regarding health, were identified and described in models. The paper provides additional understanding of the connection between quality management and health, particularly regarding the role of leadership.
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| 7. |
- Karlsson, Charlie, 1945-, et al.
(författare)
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Introduction
- 2010
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Ingår i: Entrepreneurship and Regional Development.. - Cheltenham : Edward Elgar Publishing. - 9781847209320 ; , s. 1-27
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Bokkapitel (refereegranskat)
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| 9. |
- Lagrosen, Yvonne, 1966-, et al.
(författare)
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Examining service quality dimensions in fitness centres
- 2010
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Ingår i: 13th Toulon-Verona Conference, “Organizational Excellence in Service”. - Coimbra : University of Coimbra. - 9789729344046
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Konferensbidrag (refereegranskat)abstract
- The fitness industry is expanding in most parts of the world. Nevertheless, the amount ofresearch regarding this industry has thus far been relatively limited. In previous research,quality dimensions for fitness companies have been explored and a tentative framework hasbeen proposed. The purpose for the present study is to examine the framework and quantifyits components. A survey has been conducted. A questionnaire based on previous researchwas developed and delivered by telephone to 86 fitness centres of which 67 agreed toparticipate, giving a response rate of 78%. The items of the quality dimensions in the studiedframework were analysed with Cronbach's Alpha and were found to be statistically reliable.The underlying structure of the enablers in the framework was examined with explorativefactor analysis resulting in five underlying enablers. Moreover, the impact of the enablers onthe profitability of the centres was measured. The results should be interesting for managers inthis sector as well as for the advancement of service quality theory.
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| 10. |
- Karlsson, Charlie, 1945-, et al.
(författare)
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ICT and Regional Economic Dynamics : A Literature Review
- 2010
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The objective of this report is to review the relevant theoretical and empirical literature to provide a conceptual and methodological background for the analysis of the consequences of ICT use and globalisation on the regional economies in the European Union. We highlight the key aspects of ICT as a general purpose technology, discuss the economic impacts of ICT diffusion from macro and micro perspectives, and examine the spatial consequences of ICT diffusion. We focus on regional innovation systems and globalisation in order to propose an organizing framework for the analysis of the impact of ICT diffusion on regional development.
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