| 11. |
- Winter, Jeff, et al.
(författare)
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Meeting organisational needs and quality assurance through balancing agile and formal usability testing results
- 2011
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Ingår i: Lecture Notes in Computer Science. - Berlin, Heidelberg : Springer. ; , s. 275-289
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Konferensbidrag (refereegranskat)abstract
- This paper deals with a case study of testing with a usability testing package (UTUM), which is also a tool for quality assurance, developed in cooperation between industry and research. It shows that within the studied company, there is a need to balance agility and formalism when producing and presenting results of usability testing to groups who we have called Designers and Product Owners. We have found that these groups have different needs, which can be placed on opposite sides of a scale, based on the agile manifesto. This becomes a Designer and a Product Owner Manifesto. The test package is seen as a successful hybrid method combining agility with formalism, satisfying organisational needs, and fulfilling the desire to create a closer relation between industry and research.
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| 12. |
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| 13. |
- Winter, Jeff, et al.
(författare)
-
Reporting Usability Metrics Experiences
- 2009
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Konferensbidrag (refereegranskat)abstract
- It is often claimed that software development is negatively affected by infrequent, incomplete and inconsistent measurements; improving with the help of metrics is an obvious solution. Software testing provides opportunities for measurement that give organizations insight in to processes. Usability testing is part of the testing area, although it is not a commonly addressed area within software engineering, perhaps because of a split between qualitative and quantitative paradigms. We compare a usability testing framework called UTUM with principles for Software Process Improvement, and find areas of close agreement as well as areas where our work illuminates new characteristics. UTUM is found to be a useful vehicle for improvement in software engineering, dealing as it does with both product and process. Our work emphasises the importance of the neglected area of usability testing. Our experience also illustrates how the metrics have been tailored to act as a boundary object between different disciplines.
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| 14. |
- Winter, Jeff, 1959-, et al.
(författare)
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SPI success factors within product usability evaluation
- 2010
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Ingår i: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 83:11, s. 2059-2072
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Tidskriftsartikel (refereegranskat)abstract
- This article presents an experience report where we compare 8 years of experience of product related usability testing and evaluation with principles for software process improvement (SPI). In theory the product and the process views are often seen to be complementary, but studies of industry have demonstrated the opposite. Therefore, more empirical studies are needed to understand and improve the present situation. We find areas of close agreement as well as areas where our work illuminates new characteristics. It has been identified that successful SPI is dependent upon being successfully combined with a business orientation. Usability and business orientation also have strong connections although this has not been extensively addressed in SPI publications. Reasons for this could be that usability focuses on product metrics whilst today's SPI mainly focuses on process metrics. Also because today's SPI is dominated by striving towards a standardized, controllable, and predictable software engineering process; whilst successful usability efforts in organisations are more about creating a creative organisational culture advocating a useful product throughout the development and product life cycle. We provide a study and discussion that supports future development when combining usability and product focus with SPI, in particular if these efforts are related to usability process improvement efforts.
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| 15. |
- Winter, Jeff, 1959-, et al.
(författare)
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Teaching PD : Learning from a Small Industrial Project
- 2016
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Ingår i: Proceedings of the 14th Participatory Design Conference. - New York : ACM Press. ; , s. 33-36
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Konferensbidrag (refereegranskat)abstract
- In this paper we reflect on teaching PD, in an experience report of a student project taking place in an industrial context. The paper contributes to discussions in the PD community about how PD is, and could be, taught. It looks at what happened in the project, and issues that arose, from the point of view of the students and the company. It looks at the way in which uncertainty and power relations have played a role in the project, and how the students have been affected by them. It discusses the importance of the co-design that took place, mainly around prototyping, and the difficulties students experienced when working with PD methods. It looks at the importance of the roles involved in the project. We end with important points for discussion concerning teaching PD.
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| 16. |
- Wohlin, Claes, et al.
(författare)
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The success factors powering industry-academia collaboration
- 2011
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Ingår i: IEEE Software. - : IEEE Computer Society. - 0740-7459 .- 1937-4194. ; 29:2, s. 67-73
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Tidskriftsartikel (refereegranskat)abstract
- Collaboration between industry and academia supports improvement and innovation in industry and helps to ensure industrial relevance in academic research. This article presents an exploratory study of the factors for successful collaboration between industry and academia in software research.
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