| 1. |
- Coradeschi, Silvia, 1968-, et al.
(author)
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Social robotic telepresence
- 2011
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In: the 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI 2011).HRI. - New York, NY, USA : ACM Digital Library. - 9781450305617 ; , s. 5-6
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Conference paper (peer-reviewed)
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| 2. |
- Kristoffersson, Annica, et al.
(author)
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A study of spatial configurations in social robotic telepresence
- 2012
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In: 2nd Workshop on Social Robotic Telepresence.
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Conference paper (peer-reviewed)abstract
- This paper presents tools for measuring the qualityof interaction in social mobile robotic telepresence. Themethodology is in part based on Adam Kendon’s theory of F-formations.The theory is based on observations of how bodiesnaturally orient themselves during interaction between peoplein real life settings. In addition, two presence questionnaires(Temple Presence Inventory and Networked Minds Social PresenceInventory), designed to measure the users’ perceptionsof others and the environment when experienced through acommunication medium were used. The perceived presence andease of use are correlated to the spatial formations between therobot and an actor. Use of the tools is validated experimentallyon a dataset consisting of interactions between an elder (actor)and 21 different users being trained in piloting a mobile robotictelepresence unit. The evaluation has shown that these tools aresuitable for evaluating mobile robotic telepresence and also thatcorrelations between the tools used exist. Further, also from alocal user perspective, the spatial formations have affected theperceived comfort in an interaction.
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| 3. |
- Kristoffersson, Annica, 1980-, et al.
(author)
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Assessment of interaction quality in mobile robotic telepresence : an elderly perspective
- 2014
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In: Interaction Studies. - : John Benjamins Publishing Company. - 1572-0373 .- 1572-0381. ; 15:2, s. 343-357
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Journal article (peer-reviewed)abstract
- In this paper, we focus on spatial formations when interacting via mobile robotic telepresence (MRP) systems. Previous research has found that those who used a MRP system to make a remote visit (pilot users) tended to use different spatial formations from what is typical in human-human interaction. In this paper, we present the results of a study where a pilot user interacted with ten elderly via a MRP system. Intentional deviations from known accepted spatial formations were made in order to study their effect on interaction quality from the local user perspective. Using a retrospective interviews technique, the elderly commented on the interaction and confirmed the importance of adhering to acceptable spatial configurations. The results show that there is a mismatch between pilot user behaviour and local user preference and that it is important to evaluate a MRP system from two perspectives, the pilot user’s and the local user’s.
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| 4. |
- Kristoffersson, Annica, 1980-, et al.
(author)
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Measuring the quality of interaction in mobile robotic telepresence : a pilot's perspective
- 2013
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In: International Journal of Social Robotics. - : Springer. - 1875-4791 .- 1875-4805. ; 5:1, s. 89-101
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Journal article (peer-reviewed)abstract
- This article presents a method for measuring the quality of interaction in social mobile robotic telepresence. The methodology is in part based on Adam Kendon's theory of F-formations. The theory is based on observations of how bodies naturally orient themselves during interaction between people in real life settings. In addition, two presence questionnaires (Temple Presence Inventory and Networked Minds Social Presence Inventory), designed to measure the users' perceptions of others and the environment when experienced through a communication medium are used. The perceived presence and ease of use are correlated to the spatial formations between the robot and an actor. The proposed methodology is validated experimentally on a dataset consisting of interactions between an elder (actor) and 21 different users being trained in piloting a mobile robotic telepresence unit. The evaluation has shown that these tools are suitable for evaluating mobile robotic telepresence and also that correlations between the tools used exist. Further, these results give iportant quidlines on how to improve the interface in order to increase the quality of interaction.
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| 5. |
- Kristoffersson, Annica, 1980-
(author)
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Measuring the quality of interaction in mobile robotic telepresence systems using presence, spatial formations and sociometry
- 2013
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Doctoral thesis (other academic/artistic)abstract
- A mobile robotic telepresence (MRP) system is characterized by a video conferencing system which is mounted on a mobile robotic base. The system allows remote pilot users to move the robot around while communicating with local users situated in the robot’s environment. One of the most promising application areas for MRP systems is to deploy them in homes of elderly who are in frequent contact with health care professionals and/or alarm operators. Using MRP systems, elderly can get in immediate contact with these services even without leaving their homes. However, this poses some challenges for the health care professionals and alarm operators. The alarm operators traditionally communicate with their clients using the telephone while the health care professionals see their patients face-to-face with little interference of computer applications. The encounters between health care professionals and patients typically take place at clinics. Neither the health care professionals nor the alarm operators visit the elderly in person. Accordingly, they have no knowledge about the layout of the homes or where the elderly may reside. Thus, the social communication between them and the elderly via MRP systems is more complex than their traditional interaction with elderly.This compilation thesis makes a contribution towards understanding how interaction is affected by MRP system embodiment. The work focuses on measuring quality of interaction in MRP systems deployed in domestic settings in elder care. The thesis proposes a set of useful tools for measuring interaction quality. These tools are presence, spatial formations and sociometry. They were selected based on their ability to capture important characteristics for communication via MRP systems, e.g. social communication and mobility, and have been evaluated in experiments with real end-users, that is with alarm operators, health care professionals and elderly. The tools used to conduct the experimental evaluations of MRP systems include video-based evaluations, driving sessions and retrospective interviews. These methods were carefully chosen and take into consideration the organizational background of the participants involved and the challenge of conducting experiments with the aforementioned groups of users.
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| 6. |
- Kristoffersson, Annica, 1980-, et al.
(author)
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Sense of presence in a robotic telepresence domain
- 2011
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In: Universal access in human-computer interaction: users diversity, PT 2. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642216626 ; , s. 479-487
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Conference paper (peer-reviewed)abstract
- Robotic telepresence offers a means to connect to a remote location via traditional telepresence with the added value of moving and actuating in that location. Recently, there has been a growing focus on the use of robotic telepresence to enhance social interaction among elderly. However for such technology to be accepted it is likely that the experienced presence when using such a system will be important. In this paper, we present results obtained from a training session with a robotic telepresence system when used for the first time by healthcare personnel. The study was quantitative and based on two standard questionnaires used for presence namely, the Temple Presence Inventory (TPI) and the Networked Minds Social Presence Intentory. The study showed that overall the sense of social richness as perceived by the users was high. The users also had a realistic feeling regarding their spatial presence.
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| 7. |
- Kristoffersson, Annica, 1980-, et al.
(author)
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Towards measuring quality of interaction in mobile robotic telepresence using sociometric badges
- 2013
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In: Paladyn - Journal of Behavioral Robotics. - : Versita. - 2080-9778 .- 2081-4836. ; 4:1, s. 34-48
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Journal article (peer-reviewed)abstract
- The field of mobile robotic telepresence for social communication is in rapid expansion and it is of interest to understand what promotes good interaction. In this paper, we present the results of an experiment where novice users working in health care were given a guided tour while maneuvering a mobile robotic telepresence system for the first time. In a previous study, it was found that subjective presence questionnaires and observations of spatial configurations based on Kendon’s F-formations were useful to evaluate quality of interaction in mobile robotic telepresence. In an effort to find more automated methods to assess the quality of interaction, the study in this paper used the same measures, with the addition of objective sociometric measures. Experimental results show that the quantitative analysis of the sociometric data correlates with a number of parameters gathered via qualitative analysis, e.g. different dimensions of presence and observed problems in maneuvering the robot.
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| 8. |
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