| 1. |
- Ekelin, Annelie, et al.
(författare)
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Collaborative creation of trust through local media innovation
- 2020
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Ingår i: Presented at PRAGUE MEDIA POINT – a virtual conference for journalists, media professionals, and scholars on December 1-11, 2020 with workshops on December 12, 2020.
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Konferensbidrag (refereegranskat)abstract
- The local press enjoyed remarkable levels of public trust throughout the 20th century, but no longer. The Regpress 2 - Project presented in this session deepens knowledge about the environment in which the regional press operates. It also provides applied research for the regional press, which faces the challenge of becoming leaner and more competitive while maintaining its presupposed role as a reliable “trust anchor.“ What is the relationship between regional media and local citizens? What are the expectations of the press to be part of community life? How to remain relevant and make it happen with limited resources? Find out what answers the Regpress 2 -project has to these questions and more.
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| 2. |
- Ekelin, Annelie, et al.
(författare)
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KomInDu : A Small Project about Big Issues
- 2004
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Ingår i: The proceedings from the biennial Participatory Conferences (PDC)2004. - Toronto : CPSR. - 1581138512
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Konferensbidrag (refereegranskat)abstract
- In this short paper, we present glimpses from an interdisciplinary research and development project aimed at enhancing local democracy by developing ICT support for the consultation process around the comprehensive plan of a municipality. For the participating researchers, the project offered the opportunity of combining and comparing approaches and methods from two different design traditions that share democratic ideals and ambitions of nurturing citizen/user participation in design processes. This proved to be more challenging than we had originally anticipated. Differences in perspective gave different interpretations of the design context as well as of how participatory the processes actually were.
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| 3. |
- Eriksén, Sara, et al.
(författare)
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What have we learned from the TANGO arena for regional cooperation in Southern Sweden?
- 2004
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Ingår i: Electronic Government. - Zaragoza : Springer Verlag. - 9783540229162 ; , s. 156-163
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Konferensbidrag (refereegranskat)abstract
- The TANGO e-government arena is a project in Southern Sweden, funded by the Innovative Actions of the European Regional Development Fund. The project is now nearing its end, and we are thus at the stage of reflectively reviewing what has actually been accomplished and how this relates to the original goals of the project. In July 2002, when the project began, the aim was to establish cooperation between the public sector, private enterprise and university-based research in designing public e-services. In cooperating around development of new, integrated services, catering to various categories of users as well as to a growing diversity of mobile technologies, we have aimed towards es-tablishing feedback channels between practice and theory, between use and design, and between different academic disciplines where we see a need to synchronize the models and methods we work with. Our research questions have focused on exploring and managing multi-perspectivity as a resource for design. In this paper we look at how we organized our cooperation around these goals, and attempt to address those basic summing-up-the-project questions; How well have we succeeded? What have we learned in the process?
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| 4. |
- Winter, Jeff, 1959-, et al.
(författare)
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Examining Correlations in Usability Data to Effectivize Usability Testing
- 2011
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Ingår i: e-Informatica Software Engineering Journal. - : Wroclaw University of Technology Press. - 1897-7979 .- 2084-4840. ; 5:1, s. 25-37
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Tidskriftsartikel (refereegranskat)abstract
- Based on a case study performed in industry, this work deals with a statistical analysis of data collected during usability testing. The data is from tests performed by usability testers from two companies in two different countries. One problem in the industrial situation is the scarcity of testing resources, and a need to use these resources in the most efficient way. Therefore, the data from the testing is analysed to see whether it is possible to measure usability on the basis of one single metric, and whether it is possible to judge usability problems on the basis of the distribution of use case completion times. This would allow test leaders to concentrate on situations where there are obvious problems. We find that it is not possible to measure usability through the use of one metric, but that it may be possible to gain indications of usability problems on the basis of an analysis of time taken to perform use cases. This knowledge would allow the collection of usability data from distributed user groups, and a more efficient use of scarce testing resources.
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| 5. |
- Winter, Jeff, et al.
(författare)
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Identifying organizational barriers : a case study of usability work when developing software in the automation industry
- 2014
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Ingår i: JOURNAL OF SYSTEMS AND SOFTWARE. - : Elsevier. - 0164-1212 .- 1873-1228. ; 88, s. 54-73
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Tidskriftsartikel (refereegranskat)abstract
- This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a "wicked problem" that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes. (C) 2013 Elsevier Inc. All rights reserved.
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| 6. |
- Winter, Jeff, 1959-, et al.
(författare)
-
Identifying organizational barriers : A case study of usability work when developing software in the automation industry
- 2014
-
Ingår i: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 88, s. 54-73
-
Tidskriftsartikel (refereegranskat)abstract
- This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a “wicked problem” that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes.
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| 7. |
- Winter, Jeff, 1959-, et al.
(författare)
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SPI success factors within product usability evaluation
- 2010
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Ingår i: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 83:11, s. 2059-2072
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Tidskriftsartikel (refereegranskat)abstract
- This article presents an experience report where we compare 8 years of experience of product related usability testing and evaluation with principles for software process improvement (SPI). In theory the product and the process views are often seen to be complementary, but studies of industry have demonstrated the opposite. Therefore, more empirical studies are needed to understand and improve the present situation. We find areas of close agreement as well as areas where our work illuminates new characteristics. It has been identified that successful SPI is dependent upon being successfully combined with a business orientation. Usability and business orientation also have strong connections although this has not been extensively addressed in SPI publications. Reasons for this could be that usability focuses on product metrics whilst today's SPI mainly focuses on process metrics. Also because today's SPI is dominated by striving towards a standardized, controllable, and predictable software engineering process; whilst successful usability efforts in organisations are more about creating a creative organisational culture advocating a useful product throughout the development and product life cycle. We provide a study and discussion that supports future development when combining usability and product focus with SPI, in particular if these efforts are related to usability process improvement efforts.
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| 8. |
- Winter, Jeff, 1959-, et al.
(författare)
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Teaching PD : Learning from a Small Industrial Project
- 2016
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Ingår i: Proceedings of the 14th Participatory Design Conference. - New York : ACM Press. ; , s. 33-36
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Konferensbidrag (refereegranskat)abstract
- In this paper we reflect on teaching PD, in an experience report of a student project taking place in an industrial context. The paper contributes to discussions in the PD community about how PD is, and could be, taught. It looks at what happened in the project, and issues that arose, from the point of view of the students and the company. It looks at the way in which uncertainty and power relations have played a role in the project, and how the students have been affected by them. It discusses the importance of the co-design that took place, mainly around prototyping, and the difficulties students experienced when working with PD methods. It looks at the importance of the roles involved in the project. We end with important points for discussion concerning teaching PD.
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| 9. |
- Wohlin, Claes, et al.
(författare)
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The success factors powering industry-academia collaboration
- 2011
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Ingår i: IEEE Software. - : IEEE Computer Society. - 0740-7459 .- 1937-4194. ; 29:2, s. 67-73
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Tidskriftsartikel (refereegranskat)abstract
- Collaboration between industry and academia supports improvement and innovation in industry and helps to ensure industrial relevance in academic research. This article presents an exploratory study of the factors for successful collaboration between industry and academia in software research.
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