| 1. |
- Wedel, Johan, 1962
(författare)
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Sorcery and Violence in Eastern Nicaragua
- 2010
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Ingår i: 35th Caribbean Studies Association Conference, May 24-28, St. Peters, Barbados.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)
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| 2. |
- Flores, Johnny, et al.
(författare)
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Analyzing IT service delivery in an ISP from Nicaragua
- 2010
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Ingår i: Organizational, Business, and Technological Aspects of the Knowledge Society. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 3642163238 - 9783642163234 ; , s. 155-165
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Konferensbidrag (refereegranskat)abstract
- This paper presents a method for analyzing IT service delivery and its application in an Internet Service Provider (ISP). The method proposed is based on ITIL-processes and case study technique; it includes questionnaires for gathering information, semi-structured interviews, focus groups and documents as sources of information for recognition of factual information. The method application allows to the ISP determines its practices and limitations of the IT Service Delivery.
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| 3. |
- López Poveda, Anayanci, et al.
(författare)
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A method for analyzing IT service strategy in municipal governments from nicaragua
- 2010
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Ingår i: 16th Americas Conference on Information Systems 2010, AMCIS 2010. ; , s. 2966-2978
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Konferensbidrag (refereegranskat)abstract
- The importance of IT strategy is generally accepted, though in practice this may vary from one IT organization to another. The design of a formal IT strategy may be required or not, depending on the environment, but, independently of this, strategic decisions still must be made and therefore strategic practices are performed. In order to make any improvement in strategic practices, awareness of their current state in the IT organization is needed. This paper proposes a method for analyzing IT service strategy in the context of IT organizations in municipal governments; the main issues considered are both people- and organization-related (e.g. internal service providers, prioritized cost-effectiveness, current practices oriented to tactical and operational activities, etc.). This method decomposes the analysis from two different perspectives: strategic practices in use and maturity level of such practices. The method was tested in two municipal governments from Nicaragua.
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| 4. |
- Flores, Johnny, et al.
(författare)
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Evaluating IT Service Delivery amongst ISPs from Nicaragua
- 2010
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Ingår i: 16th Americas Conference on Information Systems 2010, AMCIS 2010. ; , s. 1464-1472
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Konferensbidrag (refereegranskat)abstract
- This paper presents an evaluation of IT service delivery by Internet Service Providers (ISPs) from Nicaragua at the end of 2009. The evaluation is supported by a methodological approach based on IT Infrastructure Library (ITIL) v.2 concepts and case study techniques. The evaluation involved three ISPs that are nation-wide Internet Service Providers with more than ten years running. We describe the current practices and limitations of IT service delivery in ISPs from Nicaragua. Finally, we argue that existing IT service delivery practices amongst ISPs have matches to ITIL processes, although the ITIL processes are not known amongst them.
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| 7. |
- Zapata Campos, María José, 1972, et al.
(författare)
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Global narratives of sustainable waste governance in Managua, Nicaragua
- 2011
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Ingår i: Globalization and Development: Rethinking Interventions and Governance.
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Konferensbidrag (refereegranskat)abstract
- Waste is one of the glocal meta-problems and as such an issue for both global and local governance. While waste is a global fluid, with the risks and profitability associated to its movement, it is also an extremely localized phenomenon (Honor Fagan, 2003). The notion of waste is a construct. Its meaning varies between places and societies at different times (MacKillop, 2009); as does the way societies engage with their waste and deal with it. In the last decades waste governance has being constructed as a sustainability problem for both the global North and the global South. A significant number of international multi-lateral organisations are concerned with the issue of sustainable waste governance, bringing global ideas from the North to the South. Most international and national development aid organisations (e.g. UNEP, UN-Habitat, UE …) carry out development projects, programs and experiences of transference of knowledge and best practices regarding a sustainable waste governance. These discourses of what sustainable waste governance is generated by global organisations shape the local practices for the organizing of waste. The definition, problematisation, policies, plans, technologies and management models used for the governing of waste locally is affected considerably by the discourses within and amongst these global organisations, as are the practices of sustainability they propose and promote. However, the global discourse of a sustainable waste management is neither unique nor uniform. The multiplicity of global actors hence leads to a multiplicity of narratives and discourses on sustainable waste governance. In this paper we aim at exploring some of the many global narratives of waste governance in order to unfold how these views pervade local waste governance and policies. In order to do that the paper focus on the case study of Managua, in Nicaragua, and the six development projects funded by different international aid development organisations (Spanish and Italian Aid Agencies, UN-Habitat, US-AID, European Union URBAL, PNUD) related to the city waste governance. Our data consist of policy documents from these organisations supported by personal interviews with key actors related to these projects and non-participant observations over a multitude of meetings and events. After presenting the different global narratives of waste governance in the findings section, we discuss in the conclusions how predominant global waste narratives have stabilized in the discourse of an urban sustainable development in Managua. We end the paper by contextualizing the conclusions with the concepts, assumptions and practices that give shape to the policies and practices connected to ‘sustainable development’
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