241. |
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242. |
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243. |
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244. |
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245. |
- Kowalkowski, Christian, 1978-
(författare)
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What does a service-dominant logic really mean for manufacturing firms?
- 2010
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Ingår i: Industrial Product-Service Systems (IPS<sup>2</sup>). - Linköping : Linköping University Electronic Press. - 9789173933810 ; , s. 229-235
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Konferensbidrag (refereegranskat)abstract
- Service infusion is a major global business trend in manufacturing industries. This means that firms strategically increase their service orientation in order to increase profit margins. In parallel to this development, the service-dominant logic has emerged as arguably the most challenging recent scholarly marketing debate. Positioning service as dominant in marketing logic clearly challenges traditional practice, given that much of marketing theory originated from a goods-dominant view. However, there are several misconceptions of what this logic means, leading to erroneous managerial implications. Therefore, the objective is to (1) explain the distinct difference between a product-service transition and a transition from goods-dominant to service-dominant logic, and (2) discuss what these transitions mean for industry and academia. For example, a transition to service-dominant logic implies much more than an increased emphasis on the firm’s product-service systems; it implies a reframing of the purpose of the firm and its collaborative role in value co-creation.
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246. |
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247. |
- Lindahl, Ingela, 1969-
(författare)
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Consequenses of design outsourcing on firm-level product strategy : A multiple case study within the furniture industry
- 2011
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Ingår i: 18th International Product Development Management Conference, "Innovate through design", Delft, June 6-7, 2011.
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Konferensbidrag (refereegranskat)abstract
- This paper aims to explore the sourcing strategies of companies when contracting external design resources, i.e. how and why companies select and manage their portfolio of external design resources. It also aims to explore how these sourcing strategies may be related to companies’ firm-level product strategy and their brand identity. The paper builds on interviews with managers from six Swedish furniture manufacturers. A tentative model for the relationship between the firms’ brand identities and their sourcing practices is presented and discussed.
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248. |
- Lindahl, Ingela, 1969-
(författare)
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Design-led organisations : A multiple-case study of the interplay between design and marketing
- 2011
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The overall purpose of this thesis is to contribute to the knowledge base concerning the interplay between design and marketing. Based on the findings from the empirical studies, the aim of this thesis is to describe and analyze how marketing and design interplay in companies and the main reasons for such interplay. The research builds upon a multiple-case study of companies mainly within the furniture manufacturing industry. The research focus is the study of companies described as “design led”, i.e. “characterized by a dominant logic that views design as central to the companies’ strategic positioning”(Beverland and Farrell, 2007). Three different interfaces between design and marketing within the company and towards its external actors are studied. The studied companies illustrate how a company’s desire to create a brand that is closely related to product design creates an effect on internal activities as well as the interfaces to external actors, e.g. customers and suppliers. Based on empirical findings, it is proposed that by being design-led, companies may not only create a competitive advantage connected to the good itself and its product design, but also through its potential to offer new products based on the company’s design competence and its brand image. One such example of new potential is the offering of an integrated interior solution and the concept of “aesthetic complexity” that is introduced and suggested as a driver for such solutions. Moreover, a more general model on the interplay between product design and marketing compared to those previously presented in literature is suggested. This model considers the different company approaches to design, e.g. more or less selforiented, and marketing, e.g. more or less market-oriented. It is proposed that depending on the company’s approach to design and marketing, the coordination between design resources and marketing within the company should be managed differently. This thesis also presents a tentative model on the relationship between the companies’ different desired brand images and their sourcing of external designers. It is proposed that a company’s desired brand image and its design philosophy affect the company’s practices when sourcing external design resources, e.g. in the choice of contracting more or less well-known designers. The conclusions presented in this licentiate thesis may serve as a starting point for managers to understand the interplay between design and marketing in companies. Although still tentative, the conclusions suggest a number of marketing-related prerequisites and consequences when a company aims to be design-led. By considering these different aspects, companies might improve their chances of being successful when creating a brand image that is closely connected to design.
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249. |
- Lindahl, Ingela
(författare)
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The relationship between design sourcing strategies and the desired company brand image
- 2011
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper aims to explore how design-led companies, i.e. “companies characterized by a dominant logic that views design as central to [their] strategic positioning” (Beverland and Farrelly, 2007), source external design resources. It also aims to explore whether and how different sourcing strategies regarding these resources are related to these companies’ design philosophy and desired brand image, i.e. how the company is perceived externally by customers etc. The paper builds on in-depth interviews with managers from six Swedish furniture manufacturers. A tentative model of the relationship between companies’ design sourcing strategies and their desired company brand image is presented and discussed.
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250. |
- Lingegård, Sofia, et al.
(författare)
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Organizational changes in connection with IPSO
- 2010
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Ingår i: Industrial Product-Service Systems (IPS²). - Linköping : Linköping University Electronic Press. - 9789173933810 ; , s. 461-466
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Konferensbidrag (refereegranskat)abstract
- Integrated product service offerings (IPSO) have the potential of obtaining better margins, profitability andless environmental impact. Becoming a service provider implies significant changes in the way companiesdo business, considerable changes within the organization and changes with the relationships to externalactors. This paper aims to contribute to the research concerning these changes when companies start toprovide IPSOs.Changes within the organizations have been necessary for all the companies studied and especially thesales staff since trust, transparency and long-term relationships with the customer is crucial. Support fromthe top management is also of importance as well as working in cross-functional teams. Changes are alsoneeded in the service organization and amongst the retailers. Apart from the change in the providercustomerrelationships little has been done in including other external actors, but the companies seepotential in doing so in the future to expand and develop their IPSOs.
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