| 1. |
- Ebadzadeh Semnani, Sedigheh Sarah
(author)
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Trust in Different Types of Organizational Relationships : A Social Capital Perspective
- 2016
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Licentiate thesis (other academic/artistic)abstract
- The purpose of this thesis is to expand the understanding about the concepts of trust and social capital, and to explore their role in achieving desired organizational outcomes. The research followed a multiple case study approach, focusing on Iranian service providers. The reason for this focus is the insufficient scholarly contribution about social capital in developing countries. Moreover, considering the significant role of trust in social capital generation according to many scholars, this study seeks to understand how the issue of lack of trust in developing countries can influence social capital generation in these nations. In order to address the criticisms in the literature, this research first attempts to study the concepts of trust and social capital in different types of organizational relationships separately. There are, therefore, different levels of analysis in this study. The three types of organizational relationships which are the focus of this research are intra-organizational, organization-customer and business cluster.An intensive literature review was carried out on trust and social capital to build an overall theoretical picture of the problem at hand. The next step was to analyse the findings of this study by engaging both empirical and theoretical findings simultaneously. This was carried out with the aim of achieving answers to the research questions through theory matching and elaboration.The result of this study, in general, supports both the positive role of trust and social capital in achieving desired organizational outcomes. The empirical data and literature, therefore, seem to be in line with one another to a large extent. However, in several cases of this study the issue of lack of trust at the Iranian companies did in fact hinder the achievement of their desired outcomes. Moreover, the findings from the organization-customer and business cluster relationships showed that several of these Iranian companies are indeed already benefiting from social capital. However, they mostly benefit from the type of social capital arising from information flows. What they are missing, and are in fact in great need of, is the type of social capital associated with the benefits of trust. In other words, they were unsuccessful in bringing forward the benefits of the relational dimension of social capital. The study has also contributed towards refining the literature by showing that there are differences in the connotation of both “trust” and “social capital” when they are studied under different types of organizational relationships. Simply using these terms without specifying the type of relationship, or level of analysis, does not bring forward a clear understanding. Furthermore, the findings had pointed out the important difference between a contributing factor to a phenomenon and the phenomenon itself, which in this case were trust and social capital, respectively.Last but not least, the results of the cross-case analysis identified certain patterns and differences in the role of trust and social capital in different relationship types. These findings were summarized in the form of a proposed model and a matrix. The proposed model started with the development of trust in organizational interpersonal relationships, and ended with the creation of two different types of social capital that can benefit both the organization and its customers. The matrix, on the other hand, emphasizes the importance of keeping a balance between different types of social capital, depending on the organizational requirement, in order to achieve the best desired outcomes.
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| 2. |
- Hosseini, Mojtaba, 1981-
(author)
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Firm-level entrepreneurship and the internationalization of small and medium-sized enterprises
- 2013
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Licentiate thesis (other academic/artistic)abstract
- During the last decade, firm-level entrepreneurship as an important phenomenon that may influence the corporate performance, attracted the attention of many researchers and a number of measurements were developed to gauge the entrepreneurial intensity at the firm level such as entrepreneurial orientation, corporate entrepreneurship, and entrepreneurial management. EO and CE found more popularity and researchers employed them to investigate the phenomenon of firm-level entrepreneurship.Incrementally, a contradiction was emerged in the literature regarding the proper measurement of FLE. A number of studies recommended integrating EO and CE in a more comprehensive measurement to develop a deeper understanding of firms’ entrepreneurial intensity. In fact, EO and CE complement each other. While the former focuses on the proclivity of firms to have entrepreneurial behaviors and activities, the latter is the output- based construct and points out to the actual entrepreneurial actions such as innovation, venturing and strategic renewal.This study develops an integrative model of EO and CE to classify the companies in four different categories includes non-entrepreneurial, forced-entrepreneurial, latent-entrepreneurial, and actual entrepreneurial firms. The primary objective of the study is to investigate if the actual entrepreneurial firms show the higher degrees of internationalization or not.The research has performed in two different steps to confirm the integrative model and testify the research hypotheses. In the first step, the multi-case study approach is primarily applied to investigate if the model categorizes companies that are actually different or not. To conduct this step, four companies were selected that each one was the representative of a unique category of the model. Then deep interviews were performed to assess their behaviors on some especial characteristics, which were previously mentioned as the different characteristics of entrepreneurial versus non-entrepreneurial firms. To testify the research hypotheses, a questionnaire was designed that was included of questions, which were applied and validated by former studies.
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| 3. |
- Asgharian Bourkheili, Ehsan
(author)
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Enhancing SMEs competitive advantage by franchising
- 2014
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Licentiate thesis (other academic/artistic)abstract
- Although there is a large body of literature on franchising systems that are mainly produced from the franchisor's perspective, looking at franchising from the franchisee's point of view has remained largely uninvestigated. Creating and sustaining competitive advantage is the prerequisite for the franchisee's (as an SME) survival in today's competitive environment. This research's comprehensive literature review shows three major groups of factors influencing the franchisee’s competitive advantage, including the franchisor-related factors, the franchisee-related factors, and factors associated with the franchisor-franchisee relationship. Since the franchisor has a dominant role in the business, it can influence the franchisee in many ways. Therefore, it is crucial to put special emphasis on how the franchisor-related factors may influence the franchisee business success.In light of the discussion above, this study was carried out to understand how franchisor-related factors, through enhancing/creating competitive advantage, might influence the franchisee’s business success. According to the literature on competitive advantage, three clusters of literature as three perspectives were reviewed and discussed. These include the resource-based view, the industry structure view, and the relational view. In the resource-based view, the firm's resources are considered as a source of competitive advantage, but in the relational view, not only the firm's internal resources, but also the interfirm resources are the source of competitive advantage. Therefore, this perspective has a significant contribution to this study. In addition to services provided services by the franchisor, as the resources, franchisor organizational factors specifically entrepreneurial orientation, and absorptive capacity were found relevant in the franchisee's competitive advantage. Accordingly, an integrative theoretical/analytical framework was built and used throughout the study.Because of exploratory nature of the study, the qualitative method was chosen and applied. Along with the purpose of the study, a multiple-case study research strategy consisting of seven cases, in two franchising systems, was performed. The results of the analysis confirm that services provided by the franchisor, the franchisors’ entrepreneurial orientation, and the franchisees’ absorptive capacity have a significant role in enhancement of the franchisees’ competitive advantage. Other significant results of the franchisor-related factors enhancing competitive advantage were found to be: the speed of raw material supply, keeping consistency in quality, economy of scale and keeping prices competitive. Furthermore, the franchisor enhances the franchisee's competitive advantage by transferring business know-how and creating collective tacit knowledge, and as well improvement in the franchisee-specific human capital. Intellectual property in a franchise system through transferring the first mover advantage to the franchisee and creating the differentiated position affect the franchisee's competitive advantage. The franchisor’s entrepreneurial orientation creates the first-mover advantage for the franchisee. Similarly, the franchisor's absorptive capacity, through creating the first-mover advantage and improving the franchisee's social capital, enhances the franchisee's competitive advantage.
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| 4. |
- Asgharian Bourkheili, Ehsan
(author)
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Performance in Franchise Systems : The Franchisee Perspective
- 2015
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Doctoral thesis (other academic/artistic)abstract
- During the last decades, franchising as an organizational form has received a lot of attention from researchers and practitioners alike. While many studies have examined various aspects of franchising from the franchisor's perspective, little research has taken the franchisee’s perspective. Therefore, given the importance of franchisees in a franchise system, the lack of research about consequences from the franchisee's perspective, and that many of the previous studies have taken a top-bottom view, this research concentrated on the franchisee's performance. This study focused on business format franchising in the restaurant industry in two countries, Iran and Sweden.In this study, the three perspectives of entrepreneurship, strategic management, and marketing were used to study the franchisee’s performance. Moreover, the resourcebased view, relational view, and relational exchange theory have been used to find the influential factors in a franchisee’s performance. Therefore, by considering franchising as a mutual relationship and examining the influential factors in a franchisee's performance, the related factors of both the franchisor and franchisee, as well as the relationship between them, were examined.According to the franchisee’s related factors, the franchisor's related factors, and the relationship and environmental factors, 12 main hypotheses and 9 sub-hypotheses were developed. In total, 191 usable questionnaires from Sweden and Iran, comprising a response rate of 22 percent, were returned from the franchisees. In this study, confirmatory factor analysis was used to test the construct measurement; to test the hypothesis, hierarchical multiple regression analysis was performed. Moreover, the Chow test was conducted to integrate the data from these two countries.A primary contribution of this study is taking a bottom-top view in franchising research. This study also provided a detailed and holistic view about the consequences of franchising for franchisees. Moreover, this study, offers important contributions toward understanding entrepreneurial activities, as a controversial issue, in franchising outlets.The results provide interesting insights into the franchisee’s performance. While the franchisees’ related factors of absorptive capacity, Kirznerian entrepreneurial orientation, and social capital positively affected their performance, Schumpeterian entrepreneurial orientation and human capital did not affect their performance. Moreover, the franchisor’s related factors of system profitability, brand reputation, advertisement and providing raw material had a positive influence on the performance. However, training did not cause a difference in the franchisee’s performance. All relationship factors also positively affected the performance, and conflict and satisfaction mediated the relationship between trust and performance. Finally, the implications of this study and suggestions for further contributions in this stream of research are discussed.
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| 5. |
- Hosseini, Mojtaba
(author)
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The Internationalization of SMEs: An Interactive Perspective of Firm-Level Entrepreneurship and Network Structure
- 2016
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Doctoral thesis (other academic/artistic)abstract
- The positive relationship of firm-level entrepreneurship and performance has received much attention in recent years and has become an attractive title in the entrepreneurship literature. This popularity encourages researchers to study the role played by the phenomenon on other organizational outputs such as internationalization. Until now, the majority of international studies have put their attention on the conceptual explanation of the interaction, and the number of empirical studies on the subject is few. Furthermore, almost all the empirical studies have been performed in developed and emerging markets, and developing areas such as the Middle East are nearly ignored.In the real context of Iranian business, policymakers support entrepreneurship as a proven way to improve the internationalization of smaller companies. Following this assumption, several supportive plans have been designed and executed which aim to increase the entrepreneurial status of SMEs as a way to enhance their internationalization. A question worth answering here is: Does having a better entrepreneurial stature mean better internationalization for Iranian SMEs? To answer this question and to fill the gap in the literature on the subject, this research explains the relationship of firm-level entrepreneurship and the internationalization of Iranian SMEs.To resolve the current conceptualization problem of firm-level entrepreneurship and to respect a broad conceptualization of entrepreneurship, a profile measurement model was employed in which companies are classified into four different groups: non-entrepreneurial, forced entrepreneurial, latent entrepreneurial, and actual entrepreneurial. This profile model incorporates the two popular constructs of entrepreneurial orientation and corporate entrepreneurship to determine the entrepreneurial stature of a company. Surprisingly, while the literature predicted the highest level of internationalization for actual entrepreneurial companies, the forced entrepreneurial firms showed the best internationalization in reality. The only exception was when the environments became very hostile, in which the actual entrepreneurial SMEs suppressed the forced entrepreneurial, showing better internationalization. These unexpected conclusions led the researcher to consider the complementary role of business networks. A case study approach was applied. The results revealed the importance of actor type in the decision to enter a foreign market, structural holes in identifying international opportunities, and network closure in realizing the opportunities. In simpler words, the forced entrepreneurial company held a better position to receive the information about international markets because most actors who dealt with them where international companies. In addition, it enjoyed an external network rich of structural holes and a dense internal network, which respectively facilitated the exploration and exploitation of subsequent international opportunities.All in all, however, firm-level entrepreneurship seems an important factor of companies’ internationalization that could somehow justify why entrepreneurial companies show better international activities than nonentrepreneurial firms, it is not able to explain how different types of entrepreneurial companies could hold different levels of internationalization. This is the mutual interaction of entrepreneurial status and the network structure that presents a powerful explanation of the difference in internationalization among companies. Therefore, researchers are invited to focus more on a configurational analysis of firm-level entrepreneurship, network structure, and internationalization, and policymakers are recommended to see both entrepreneurship and business networks when they design a supportive plan to improve the internationalization of SMEs.
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| 6. |
- Miciol, Frank-Gilles, 1958-
(author)
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Hur kulturen påverkar Svensk-Franska affärsrelationer : En studie av gemensamma industriella projekt mellan SAAB Aerospace i Linköping och Dassault Aviation i Paris
- 2013
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Licentiate thesis (other academic/artistic)abstract
- Globaliseringen av affärsrelationer har lett till att individer och företag med olika kulturell bakgrund möts i en mycket större utsträckning än vad som skedde för några decennier sedan. Svenska och franska företag dras med i den globala strömmen: de gemensamma affärsrelationerna, bilaterala projekten och mötena blir alltmer omfattande och intensivare, vilket också innebär att de kulturella skillnaderna mellan nationaliteterna blir kännbara, och de orsakar både problem och möjligheter.Det aktuella forskningsprojektet syftar till att utreda vad som kännetecknar den svenska respektive den franska affärskulturen, samt att studera vilka skillnader i dessa kulturer som påverkar gemensamma samarbetsprocesser. Studien baseras på flera fall av industriella projekt mellan SAAB Aerospace i Linköping och Dassault Aviation i Paris, där flygingenjörer utvecklar högteknologiska produkter.Två olika världar. Studien visar att svenskar respektive fransmän utvecklas i två olika världar. Även om de studerade företagen och deras ingenjörer delar samma tekniska kultur, driver de sina projekt på olika sätt, och skillnaderna kommer till uttryck ofta i samband med gemensamma beslutsprocesser, med tids- och energislukande missförstånd som följd. Besluten tas på olika nivåer, på olika sätt, vid olika tidpunkter och har olika betydelse och bindningskraft om man är i Sverige eller i Frankrike.Olikheter betyder också möjligheter. Man skall dock inte alltid betrakta dessa skillnader som ett problem. En ökad förståelse för varandras mentalitet kan leda dels till att krockar undviks, och att man kan dra fördel av skillnaderna på ett konstruktivt sätt. Den aktuella studien visar att den franska retoriska seden är väl anpassad för att hantera abstrakta frågor samt för att främja innovation. De mer konsensuella svenskarna i sin tur är svårslagna när det gäller medarbetares involvering, samt för att förverkliga idéer och visioner. Olikheter mellan den franska respektive den svenska kulturen kan då komplettera varandra och leda till synergier som kan gagna båda parterna, för ett framgångsrikt samarbete bortom våra gränser.
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| 7. |
- Saeedi, Mohammad Reza
(author)
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Fostering Dynamic Capabilities of SMEs. The Impact of Inward International Licensing on Absorptive Capacity and Networking Capability : A Multiple Case Study in Pharmaceutical Industry
- 2014
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Licentiate thesis (other academic/artistic)abstract
- Resource limitation and inadequate capabilities are the SME’s major problems. On this basis, alliances as vehicles of inter-firm collaboration provide opportunities for SMEs to obtain complementary capabilities and critical resources to overcome resource limitations. In this respect, examining the extant literature on non-equity strategic alliances shows that very few studies have empirically examined the impact of these alliances, such as inward international licensing (IIL) on SMEs’ dynamic capabilities (e.g. absorptive capacity and networking capability) in developing context. Consequently, to close this research gap, the purpose of this study is to examine and explore the major impacts of inward international licensing (IIL) on dynamic capabilities of SMEs, with focus on absorptive capacity (ACAP) and networking capability (NC) in a developing economy context (Iran).This study is focused on pharmaceutical SMEs involved in international business activities through inward international licensing (IIL). The study is explorative, qualitative and elaborative in nature. The dominant analytical approach in this study was abductive. Given the research type (nature), a multiple-case study was selected as an appropriate research strategy to achieve the research purpose and objectives. All cases were selected purposefully. The data were collected from four pharmaceutical SMEs (licensees) with licenses from European pharmaceutical largescale enterprises (LSEs). The results of the first part of this study reveal that in all cases studied, inward international licensing (IIL) has a strong effect on absorptive capacity (ACAP) and networking capability (NC). In this regard, all absorptive factors (AFs), namely acquisition, assimilation, transformation, and exploitation, have been enhanced by influenced contextual factors (CFs) of ACAP. The SMEs’ management and strategy, human resources, internal knowledge, and inter and intra-firm relationships, as several contextual factors (CF) of ACAP, have been forcefully influenced by inward international licensing (IIL). The second part of the empirical results indicates that the international licensing alliance between SMEs and LSEs helps the development of SMEs’ networking capability as well. This was particularly significant in development of the main components of networking capability, such as relationship initiation capability (RIC) and relationship developing capability (RDC).
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| 8. |
- Saeedi, Mohammad Reza
(author)
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Pluripotent Dynamic Capabilities in the Internationalization of Firms : Focus on Learning, Innovating and Networking in SMEs from Sweden
- 2017
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Doctoral thesis (other academic/artistic)abstract
- Internationalization of small and medium-sized enterprises (SMEs) has been a considerable concern for international business (IB) scholars. Particularly, for those economies such as Sweden with small local markets, internationalization of SMEs could be fundamental. The firm-specific advantages (FSAs), including what the firm has and does, are crucial for SMEs to overcome in the face of their numerous different obstacles such as liability of smallness (LOS) and liability of foreignness (LOF).Examining the extant literature on the evolution of IB theories indicates that over time, IB scholars have been reaching to dynamic-based FSAs (what the firm does) as the source of developing and protecting sustainable competitive advantages (SCA) across national borders in a changing business environment. The nature of dynamic-based FSAs could be similar to dynamic capabilities. But, when it comes to determining specific component factors of dynamic-based FSAs (as dynamic capabilities), there has been little agreement between IB researchers. In other words, the room of the dynamic capabilities is still dark. In this respect, shedding light into this room, particularly in the area of IB studies, is crucial. In addition, after determining the component factors of the dynamic-based FSAs, it is also critical to know the likely relationships between the identified component factors as well as their impact on the SMEs’ international performance (IP) as an important outcome of the internationalization. This means that there is a potential theoretical gap associated with the conceptualization of the component factors of the dynamic-based FSAs on one hand, and a potential empirical gap on the other. Given both theoretical and empirical research gaps, the purpose of this study is to examine, from a theoretical perspective, the nature of the dynamic-based FSA and its related component factors in the IB context, as well as empirically explore how SMEs’ IP is influenced by the identified component factors of the dynamic-based FSAs.To perform this study, first of all, based on lenses of the resource-based view (RBV) and dynamic capability view (DCV), the literature on organizational capability in the context of the IB studies was systematically reviewed to fill the theoretical gap. Consequently, three component factors of dynamic-based FSAs including networking capability (NC) as a relational-based FSA, innovative capability (IC) as an innovative-based FSA and absorptive capacity (ACAP) as a learning-based FSA were identified, all of which are pluripotent and dynamic in nature. Then, a deductive approach was followed to develop several hypotheses and the associated conceptual model. Furthermore, a survey strategy, collecting data from 330 Swedish internationalized manufacturing SMEs, was applied to accomplish the purpose of the study. Then, the Partial Least Squares Structural Equation Modeling (PLS-SEM) as a quantitative method was used to analyze the collected data.The results of the PLS-SEM analysis show that the SMEs’ international performance (IP) is positively influenced by the three identified component factors, whether directly or indirectly. In this regard, ACAP and NC are the two reliable predictors (directly) of the SMEs’ IP. The results indicate that innovative capability (IC) does not have direct impact on the SMEs’ IP, and that its effect is fully transmitted on IP only by the mediating effect of the networking capability (NC). Further analysis showed that ACAP, as an endogenous latent variable, additionally has a positive indirect association with SMEs’ international performance (IP). Moreover, the results also indicate that innovative capability is directly and positively affected by ACAP (innovating-by-learning effect). It was also empirically revealed that ACAP is a very strong predictor for networking capability, which is labeled as the networking-by-learning effect. Another major finding was that in internationalized SMEs, NC is strongly, directly and positively affected by IC; this effect also is termed as the networking-by-innovating effect. The overall picture resulting from the PLS- SEM analysis indicates that ACAP in internationalized SMEs is a wellspring to develop both innovative capability and networking capability, as well as influence SMEs’ IP. Furthermore, these results suggest that the networking capability is a vital gateway to transmit the effect of the other two component factors on IP and, at the same time, directly influence IP.
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