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| 2. |
- Ericson Öberg, Anna, et al.
(författare)
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A pull approach to performance measurement systems design
- 2019
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The literature covering the design of performance measurement systems (PMS) is extensive. Empirically based cases showing how to identify and present the information to support decision-making in the best way is however not as commonly described. The purpose of this article is therefore to close this gap and to propose a novel methodology, the Pull approach, for designing performance measurements. It will provide a description of the Pull approach, position it into context in the literature and exemplify how the methodology could be used by presenting industrial case studies.
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| 3. |
- Kurdve, Martin, 1971, et al.
(författare)
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Implementation of daily visual management at five small and medium sized enterprises in Produktionslyftet compared to six larger Swedish companies
- 2016
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Ingår i: Swedish Production Symposium 2016.
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Konferensbidrag (refereegranskat)abstract
- This paper compares the implementation of daily visual management (DVM) in five SMEs (small and medium sized enterprises), with practice in six large Swedish companies, considering the challenge to include sustainability aspects. With method definition from Produktionslyftet (PL), a Swedish development programme, DVM includes daily meetings around key performance indices (KPIs) and visualised information on boards. The SMEs were studied within PL while the large companies were studied in the research project SuReBPMS (Sustainable and resource efficient Business Performance Measurement Systems). The empirical result from SMEs shows that KPIs often cover few areas (most common: delivery, safety and quality) while the larger companies have wider range of areas. In some SMEs the meeting agendas, KPIs and pulse-boards are standardised while in others there are differences between teams or operations. The larger companies were mainly standardised. Both SMEs and larger companies mostly include all employees in DVM, in line with PL-DVM methodology. The general tendency is to focus on short term rather than follow-up of strategic challenges in the DVM. Furthermore, environmental issues, such as climate impact, are rarely found on boards, while often reflected in company policy. However, many KPIs have a strong, indirect, connection to sustainability and environment.
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| 4. |
- Landström, Anna, 1990, et al.
(författare)
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A life cycle approach to business performance measurement systems
- 2018
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Ingår i: Procedia Manufacturing. - : Elsevier BV. - 2351-9789. ; 25, s. 126-133, s. 126-133
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Konferensbidrag (refereegranskat)abstract
- Virtually every company has implemented a Business Performance Measurement System (BPMS) with the purpose of monitoring production and business performance and to execute the corporate strategy at all levels in a company. The purpose of this article is to shed light on common pitfalls related to the practical use of BPMS and further to present a life cycle model with the purpose of introducing structured approach to avoiding the pitfalls. The article contributes to further development of the BPMS life cycle concept and practical examples of how it can be used.
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| 5. |
- Landström, Anna, 1990, et al.
(författare)
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Present state analysis of BPMS in large manufacturing companies
- 2016
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Ingår i: Proceedings from PMA 2016, 10th conference of the Performance Measurement Association 26-29 June 2016 Edinburgh, Scotland.
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Konferensbidrag (refereegranskat)abstract
- The purpose of this article is to empirically investigate the present state of the performance measurement systems (PMS) at 7 sites of 6 different large Swedish manufacturingcompanies. The methodology has both a bottom-up and a top-down perspective. Important findings are that the PMSs are very similar in how they function but differ a lot in what ismeasured.
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| 6. |
- Li, Dan, 1990, et al.
(författare)
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HOW CHANGES IN COGNITIVE AUTOMATION CAN AFFECT OPERATOR PERFORMANCE AND PRODUCTIVITY
- 2014
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Ingår i: The sixth Swedish Production Symposium.
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Konferensbidrag (refereegranskat)abstract
- To predict system performance, understanding what affects operator performance and productivity is important. This notion was tested in a LEGO experiment including 40 students. After introducing changes in assembly instructions and material façade operator performance and productivity was increased. The aggregated results gave an indication of how cognitive automation affects the operators’ initial assembly performance. Industrial studies are needed to ensure observed trends and to further study the impact of cognitive automation characteristics. The trends however point toward that cognitive support has an impact on the final assembly and it is therefore possible to achieve better operator performance if instructions and material façade are improved.
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| 7. |
- Li, Dan, 1990, et al.
(författare)
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Human-Centred Dissemination of Data, Information and Knowledge in Industry 4.0
- 2019
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Ingår i: Procedia CIRP. - : Elsevier BV. - 2212-8271. ; 84, s. 380-386
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Konferensbidrag (refereegranskat)abstract
- The manufacturing industry faces immense challenges for maintaining and increasing their productivity and flexibility. In this context, it is important for companies to ensure that their employees have the relevant data, information and knowledge necessary to make well-informed decisions. Due to recent development with Industry 4.0 enabling technologies that create new possibilities, the amount of available data, information and knowledge increase rapidly, but the insights into how to utilize it to its full potential are still lacking. In this paper, a human-centred perspective has been applied, aiming at improving how to cognitively support humans at work with new Industry 4.0 enabling technologies. Heavy emphasis is placed on people’s requirements and preferences of data, information and knowledge for enhancing their performance and satisfaction at work. This paper examines the relationship between existing literature on dissemination of data, information and knowledge within the manufacturing industry with state-of-the-art research on Industry 4.0. The outcome of the research recognizes the increased importance of utilizing data, information and knowledge for people at work, facilitated by exploiting the new possibilities from Industry 4.0. To accomplish this, it is concluded that there exists an urgency to design: both a holistic framework for identifying and accommodating individuals’ needs and expectations of relevant data, information and knowledge; and demonstrators and concepts to simplify the implementation of Industry 4.0 enabling technologies that support the aforementioned dissemination of data, information and knowledge.
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| 8. |
- Zackrisson, Mats, et al.
(författare)
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Sustainability Performance Indicators at Shop Floor Level in Large Manufacturing Companies
- 2017
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Ingår i: The 24th CIRP Conference on Life Cycle Engineering. - : Elsevier. ; 61, s. 457-462
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Konferensbidrag (refereegranskat)abstract
- This article investigates sustainability in the performance measurement systems of Swedish manufacturing companies. It builds on a previous study that documents relatively few direct environmental indicators at shop floor level, which raises questions about possible indirect links between existing indicators and the environment that could be used to improve the environmental aspect of company's sustainability ambitions. A method for identifying and categorizing indirect links to sustainability issues was defined and used. The results suggest that at shop floor level 90% of the indicators have at least an indirect relation to one or more of the sustainability dimensions economy, environment and social, of which 26% are at least indirectly related to the environmental dimension. Despite the many indirect connections, participating companies perceive a need to improve sustainability indicators and some ideas are suggested.
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| 9. |
- Kurdve, Martin, Dr, 1971-, et al.
(författare)
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Designing visual management in manufacturing from a user perspective
- 2019
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Ingår i: Procedia CIRP. - : Elsevier B.V.. - 2212-8271. ; , s. 886-891, s. 886-891
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Konferensbidrag (refereegranskat)abstract
- Many organisations use daily meetings, whiteboards and an information system for employee intra-communication. While Operation Management research is often management centred, Human Centred Design, instead, takes a user’s perspective. This research aims to reflect upon and describe a method, applied in practice in a double case study within manufacturing, on how to (re-)design meetings and visual management boards, and what type of information and key performance indicators are most relevant for the personnel. The paper proposes a lean Kata-improvement inspired design method, which takes the personnel’s perspective on design of daily visual management. © 2019 The Authors. Published by Elsevier B.V.
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| 10. |
- Landström, Anna, 1990
(författare)
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A present state analysis method for performance measurement systems
- 2018
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Most companies use a performance measurement (PM) system to support strategic management and operations management processes. This is especially important in today’s dynamic environment, which leads to changes in company strategy and PM systems. To achieve an efficient PM system, it is important to measure the things that matter to the organization but at the same time measure as little as possible. A life cycle approach to the PM system is useful in handling these changes, since it helps companies regularly review and design their performance indicators and keep them relevant. Several framework and methods exist for reviewing PM systems, and their main focus is on how well the performance indicators align with the company strategy. However, a research gap has been identified in how performance indicators are designed and used in the lower levels of an organization. Therefore, the purpose of this thesis is to identify areas of improvement and to develop a method to help companies review and design an efficient PM system. The present state analysis method (PSAM) developed in the thesis focuses on reviewing operational performance indicators, using the strategic goals of the studied organization as input. The data is collected both from interviews with top management and from a mapping of the performance indicators used in the organization. This gives a view both of the top management’s perspective as well as of the operational use of the PM system. The strategic alignment of the mapped performance indicators are analyzed by visualizing the connection between the strategic goals and the performance indicators at each organizational level in a tree diagram. In addition, the standardization and rationalization potentials of the existing PM system are analyzed through a set of matrices that determine whether any performance indicators measure the same thing or have the same purpose. The PSAM was tested at 7 manufacturing sites in Sweden to investigate the present state of their PM systems and to identify areas of improvement. The findings show similar structure of PM systems within the companies, where the performance indicators were divided into categorie that were derived from the strategy. More than half of the manufacturing sites had processes for all four stages in the KPI-life cycle; however, processes for reviewing the PM systems must be improved. The results also show that the companies used a large number of performance indicators that were well-aligned to the strategy. The studied companies were asked to identify common pitfalls related to their PM system, and eight groups of pitfalls were identified. One of the most important procedures to avoid these pitfalls is to make sure that the organization has defined processes for all stages in the KPI life cycle. This thesis contributes to the theoretical field of performance measurement systems with an empirical verification of the use of existing theories and frameworks, as well as a standardized and systematic method to review the operational performance measurement system within a single manufacturing site.
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