| 1. |
- Abikari, Masoome
(författare)
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Young consumers’ emotions towards emerging e-banking technology : A multi-perspective approach
- 2024
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Banks appear to be interested in enhancing their effectiveness and efficiency by developing e-banking technology, i.e., the provision of banking products and services through electronic channels. However, the successful implementation of e-banking technology depends on how consumers perceive such technology and how they are probably provoked to adopt it. Considering emerging e-banking technologies, knowledge of the salient influential factors affecting consumer adoption is crucial for banks. Studies have analysed these factors from different perspectives, such as attribute- and barrier-based perspectives. Attribute-based factors pertain to the perceived or expected characteristics of e-banking technology, whereas barrier-based factors refer to factors that can hinder or delay the adoption of e-banking technology. Despite the absence of consensus on these factors, there is a predominant focus on the functional aspects of this technology, often neglecting the emotional experience of consumers. Consumers’ emotions in the e-banking context mainly refer to hedonic motivation, defined as positive emotions such as fun, pleasure, and enjoyment arising from the usage of e-banking technology. While examining hedonic motivation has provided valuable insights into the adoption of such technology, further studies are required to examine the relationship among consumers’ emotions, particularly negative ones arising from different kinds of appraisals. Accordingly, this thesis aims to examine the influence of consumers’ emotions towards emerging e-banking technology on their intention to adopt such technology, with a specific emphasis on negative emotions from attribute and barrier-based perspectives. Applying Structural equation modelling (SEM), the empirical results draw attention to the influential role of different types of negative emotions in the adoption of emerging e-banking technology. From the attribute-based perspective, the empirical results demonstrate an association between loss emotions and consumers’ behavioural intention to adopt emerging e-banking technology, through effort expectancy and performance expectancy. From a barrier-based perspective, the results indicate that deterrence emotions can be positively associated with consumers’ perceived risk. This, in turn, influences their behavioural intention to adopt emerging e-banking technology. The results also reveal the influence of deterrence emotions on consumers’ perceived risk, even in the presence of positive emotions. These results suggest the importance of considering various categories of negative emotions when examining consumers’ intention to adopt emerging e-banking technology.
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| 2. |
- Beheshti, Hooshang M., et al.
(författare)
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Supply chain integration and firm performance : an empirical study of Swedish manufacturing firms
- 2014
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Ingår i: Competitiveness Review. - 1059-5422 .- 2051-3143. ; 24:1, s. 20-31
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – This article aims to explore the impact of supply chain integration on the financial performance of Swedish manufacturing firms.Design/methodology/approach – The literature review provided the foundation for the development of the survey instrument and hypotheses for the study. In addition, the survey instrument was tested by the experts in the field and modified before it was sent to the managers in the survey group.Findings – The findings show that supply chain integration at any level is beneficial to the financial well being of the firm. Companies with total supply chain integration reported the highest level of financial performance.Research limitations/implications – Data were collected from Swedish manufacturing firms without regard to the size of the firm. The results show that supply chain integration is beneficial at any level.Practical implications – The findings will assist managers with decisions regarding supply chain integration and its role as a critical factor in improving the financial performance of manufacturing companies.Originality/value – Limited empirical studies have been conducted in this area, especially in Sweden. This study provides insight for manufacturing managers with regard to the importance of supply chain management and the competitive nature of business in the global market.
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| 3. |
- Beheshti, Hooshang, et al.
(författare)
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The impact of supply chain integration on manufacturing firms' financial performance and productivity
- 2009
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Ingår i: Business Research Yearbook. - : International Academy of Business Disciplines. - 1889754145 ; , s. 632-639
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Konferensbidrag (refereegranskat)abstract
- For decades, corporations have developed strategies and adopted new methods to integrate business processes and activities in order to improve firm performance and achieve both effectiveness and efficiency in their operations. Recently, many firms have focused on integrating both internal and external business activities of their supply chain into a standardized system. The supply chain system extends beyond the boundaries of a firm, considering the costs of all materials flows until products reach the final costumer. This study explores the extent of supply chain integration on the financial performance of the Swedish manufacturing firms.
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| 4. |
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| 5. |
- Carli Lorenzini, Giana, et al.
(författare)
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Exploring pharmaceutical packaging innovation management: a customer-supplier relationship case study
- 2017
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Ingår i: Proceeding of the 7th Global Innovation Knowledge Academy (GIKA), 28-30 June, Universidade de Lisboa, Lisbon, Portugal.
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Konferensbidrag (refereegranskat)abstract
- Packaging innovation is a strategic and valuable tool yet underexplored in business and extended value chains. Demographic changes, as population aging, and the increase of healthcare costs pose challenges and opportunities for the pharmaceutical industry, where packaging innovation offers new opportunities to provide patients with better solutions. This study employs a multi-stakeholder perspective to understand how companies manage packaging innovation by establishing partnerships and gathering resources that may also affect their product innovation performance. This research uses a cases study methodology built on empirical data from a global drug manufacturer and a large-sized packaging manufacturer in a customer-supplier relationship. Five senior management executives participated in semi-structured, in-depth, face-to-face interviews. The findings present propositions to guide further research. Importantly, the study identifies stakeholders’ needs impact on trade-offs when innovating in pharmaceutical packaging, whilst the robustness of packaging is prioritized in spite of a patient-centered approach. In the customer-supplier relationship, the drug manufacturer leads packaging innovation, while the packaging manufacturer is a follower of innovation and a source of reliable expertise. Furthermore, both firms increased their innovative performance when collaborating with other partners, e.g. start-up companies, patient’s associations and academia in the development process. This research has theoretical and practical implications on the management of pharmaceutical packaging innovation. The study provides a basis for benchmark upon which subsequent research can examine packaging innovation in other contextual settings.
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| 6. |
- Golshan, Behrooz, 1979-
(författare)
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Digital Capability and Business Model Reconfiguration : a co-evolutionary perspective
- 2018
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- While IT-enabled innovations continue to disrupt long-lasting industries, emerging concepts and theories seek to explain implications of digitalisation on its value, competition and organisation. Over the past two decades, the notions of digital capability and business model reconfiguration as antecedents of organisational performance have become increasingly influential in the Information Systems literature. Appreciation of the role of strategic agility, external resources and interorganisational collaborations on IT-enabled value propositions has shaped the core logic and fundamental assumptions of the two aforementioned concepts. Nevertheless, the relationship between digital capability and business model reconfiguration remains underinvested and largely elusive. In order to reconcile such fragmented literature, the aim of this study is to investigate the coevolutionary dynamics of digital capability and business model reconfigurations.Digital capability reflects on the organisational ability to identify IT-enabled opportunities and deploy IS/IT to mobilise resources and structures in order to exploit those opportunities. Business model reconfiguration encapsulates management agenda to elevate value propositions for customers, partners and other stakeholders in order to create and capture value. It entails altering organisational resources and processes to enable such value propositions.Empirical data that is used in this thesis is gathered from an insurance company and contains information about the internal and external contexts, decisions, actions and performance between 2008 and 2016. There are four major phases during this time period. As identified, during each, the company revised its strategic intentions, invested in new IS/IT and human resources and reconfigured its business model.Results of this study illustrate that organisational digital capability drives strategic intentions for co-exploration and co-exploitation of value with partners. Such emerging strategies shape the configuration of the firm’s business model, which in turn leads to investments for generating the required IS competencies. This process increases the organisational digital capability, which affects the future cycles.Development of each IS competency is a result of co- exploration strategies. It is likely that such IS competencies are leveraged for co-exploitation in the future phases. In addition, Business-to-Business (B2B) IS competencies are instrumental in operationalising business models: however, as the number of partners grow and configuration of business models change, dyadic connections are likely to be replaced by standard ones. Strategies of co-exploration and co-exploitation could lead to innovative, adoptive or evolutionary business model reconfigurations. However, for incumbent organisations, business model innovation seems to follow several business model adaptations and evolutions. That is, a great deal of organisational learning and tinkering with business models, strategic intentions and technological backbone is needed to innovate business models.The final contribution of this research is the analytical model devised for exploring the essence of strategic decision making in dynamic environments. Based on the Appreciative Systems Model, the model illustrates how the perception of the constant flux of events and ideas leads to strategic intentions based on value and reality judgments, which in turn triggers action to operationalise those understandings. Both formulating the intentions and executing them will change future events, perceived ideas and emerging intentions based on evolving values and standards.
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| 7. |
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| 8. |
- Hultman, Magnus, et al.
(författare)
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The role of destination personality fit in destination branding : antecedents and outcomes
- 2017
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Ingår i: Psychology & Marketing. - : John Wiley & Sons. - 0742-6046 .- 1520-6793. ; 34:12, s. 1073-1083
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Forskningsöversikt (refereegranskat)abstract
- Drawing from fit research in strategic management, this study develops and investigates a model predicting destination attitude and (re)visit intention. The study introduces the concept of destination personality fit on the basis of how well consumer perceptions of a tourist destination's brand personality fits that of what the destination brand manager wishes to convey. A model incorporating destination advertising awareness as an antecedent of destination personality and consumer-manager destination personality fit is tested on international consumers with the destination personality of Switzerland as the study setting. Structural equation modeling results reveal that destination advertising awareness does indeed relate positively to both stronger perceived destination personality and destination personality fit in consumers’ minds. Interestingly, the subsequent destination personality–destination attitude relationship is moderated by consumer–manager destination personality fit in such a way that the link grows stronger in cases where fit is high. The results have important implications for destination brand managers in that they reinforce the importance of strong and distinct destination personalities. The findings also show the importance of actively communicating the destination brand to consumers since the positive outcomes of a strong destination personality increase in magnitude when successfully communicated, and the vision of the destination brand manager has been adopted by the consumer.
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| 9. |
- Jung, Marie-Louise, et al.
(författare)
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E-learning : university students' acceptance of technoloy
- 2008
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Ingår i: European Journal of Open and Distance Learning. - 1027-5207.
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Tidskriftsartikel (refereegranskat)abstract
- Information Communication Technology (ICT) is reshaping form and mode of delivery of higher education world wide. Some of the main challenges in education are access issues, and costs. In order to overcome those challenges ICT can play an important role. The application of ICT in the education sector can be referred to as e-learning, and comprises the use of various web-based technological tools with the purpose of disseminating education. The purpose of this study is to investigate what determines university students' acceptance of e-learning by applying the technology acceptance model (TAM). The study was conducted at a Swedish University among business students. The results demonstrate that Perceived usefulness is the main determinant of a student's acceptance of e-learning.
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| 10. |
- Jung, Marie-Louise, et al.
(författare)
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E-Learning: Investigating University Student's Acceptance of Technology
- 2008
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Ingår i: European Journal of Open, Distance and E-Learning. - 1027-5207.
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Tidskriftsartikel (refereegranskat)abstract
- Information Communication Technology (ICT) is reshaping form and mode of delivery of higher education world wide. Some of the main challenges in education are access issues, and costs. In order to overcome those challenges ICT can play an important role. The application of ICT in the education sector can be referred to as e-learning, and comprises the use of various web-based technological tools with the purpose of disseminating education. The purpose of this study is to investigate what determines university students' acceptance of e-learning by applying the technology acceptance model (TAM). The study was conducted at a Swedish University among business students. The results demonstrate that Perceived usefulness is the main determinant of a student's acceptance of e-learning
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