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- Nordgren, Lars, et al.
(författare)
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Healthcare Matching - A Value Creating Service
- 2016
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Konferensbidrag (refereegranskat)abstract
- Background: Long waiting times have been a significant problem in theSwedish health care system. A lack of matching of pathways of care has ledto long waiting times for patients, increasing medical risk and contributingtowards less effective capacity utilisation. There are different pathways into theelective healthcare system in Sweden, some via referral from a physician andothers via referral written by the patient. Other ways are through the districthealth authority or the emergency ward. As patients move from one providerto another, the complexity of matching patients and their records acrosshealthcare organisations increases.Study Question: To discuss the need, and barriers, for healthcare matching inthe Swedish healthcare.Methods: The research was inspired by engaged scholarship a participativeform of research for obtaining different perspectives of key stakeholders inthe study of complex problems.’ (Van de Ven 2007). There was collaborationbetween the medical practice and academia interacting with practitioners inthe Skåne and Halland regions. The study draws on the concepts of matching,cooperation and coordination. A detailed reading of patient statements fromSwedish healthcare studies was performed. Analysis of the experiences of Skåneregion patient coordination was also performed.Results: Coordination of patients took place across different boundaries inhealthcare. Patient statements expressed a need for matching.Conclusions: There seems to be a need for healthcare matching. Thecoordination of patients and referrals could be improved by better matchingpatients to appropriate physicians.Health Policy Implications: Healthcare matching affects organisational andtechnical systems and professional identity. In order to succeed in the notion ofequal accessibility to care, there must be an understanding of mutual needs bythe parties involved.
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- Nordgren, Lars, et al.
(författare)
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Patient pathways into healthcare – the need for matching? Naples Forum on Service Proceeding 2015-06-09--12
- 2015
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Ingår i: Naples Forum on Service, Proceeding. - 9791220004862
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Konferensbidrag (refereegranskat)abstract
- Background: Due to a lack of coordination of care flow events and uncertain capacity coordination, long patient waiting times for patients arise, entailing a medical risk and contributing towards capacity being utilized less effectively. Healthcare services are often said to be crucial to coordinate in order to create equally good availability for care-seekers. Could healthcare matching become the solution of this problem?Purpose: One aim is to discuss the need for healthcare matching as the solution of the problem. Another is to discuss the main barriers to matching.Methodology: Inspired by the concepts of matching and value co- creation and drawing on a detailed analysis of patient statements from studies in the Swedish healthcare, and experiences from the coordination of patients of Region Skåne in Sweden as well as research into the effects of the reform on a certain care guarantee the need for and barriers against healthcare matching is discussed.Findings: There is a need for healthcare matching because many patients are waiting for care and because capacity should be used effectively. Healthcare matching is a service offered to the care-seeker and referrers increasing the prerequisites for equal availability to all care-seekers.Implications: To achieve healthcare matching, several political and economic aspects must be put on the agenda for discussion.2Key words: barriers, capacity, co-ordination, healthcare, matching, value co-creation
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- Nordgren, Lars, et al.
(författare)
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Value Creation of Healthcare Services- Developing a Healthcare Matching Model
- 2020
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Ingår i: International Journal of Business and Social Science. - New York, NY : Center for Promoting Ideas. - 2219-1933 .- 2219-6021. ; 11:8, s. 35-46
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Tidskriftsartikel (refereegranskat)abstract
- Healthcare in Sweden is dealing with problems regarding accessibility for patients. Moreover, there is a lack of an overall model concerning matching specialist care to patients. Against this background, the purpose was to develop a preliminary healthcare matching model and discuss the barriers of this model. Theoretically, the study draws on the concepts of matching and coordination completed with value co-creation. Inspired by action research there was collaboration between the researchers and practitioners in the Skåne Region in Sweden between 2013 and 2016 (case one). Studies of policy documents, several meetings with strategists and analysis of a coordination meeting served as a basis for gathering empirical data concerning the process of coordinating patients and capacity. A completing study concerned analysis of the coordination of care guarantee service to the patients in the Halland Region (case two). Based on a theoretical analysis and analysis of two cases (in two regions) in Sweden it seems that an advanced matching, based on co-creation between patients, referrers and providers, is required in order to balance specialist care capacity to the needs of the patients smoothly. Both patients and providers could benefit from the use of matching healthcare. However, there are several barriers against healthcare matching: the Swedish legislation that includes minor incentives to cooperate between regions, the different cultures in the regions, and the strong professional identity in healthcare.In order to succeed in the notion of healthcare matching, there have to be active cooperation by the stakeholders involved. This article is original in the development of a preliminary model of healthcare matching concerning specialist care.
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- Palm, Kristina, 1976-, et al.
(författare)
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Managing phased retirement : Experiences from a large Swedish manufacturing company
- 2011
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper focuses on managerial and organisational aspects of phased retirement in a large Swedish manufacturing company. Knowledge transfer, career path and rationalisation effects through phased retirement, but also individual effects were investigated. The study shows that phased retirement is good for both the individual and the organisation, when it is managed successfully. The individuals increase their well-being and get better balance between work and leisure and the organisation can transfer knowledge between employees as an preparation for old age retirement. However, in order for the organisation and the individual to benefit from phased retirement it needs managerial action and planning. A total of ten interviews were made with employees within blue- and white-collar work, divided into phased retirement, full-time working with entitlement to phased retirement, and supervisors. The technicalities about phased retirement were also discussed with representatives from the company and from involved trade unions. The study complements the existing research on phased retirement with an organisational and managerial perspective. In addition it suggests more research on managerial aspects and that HRM literature include discussions on phased retirement.
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- Planander, Agneta, et al.
(författare)
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Organisationsformer inom hälsosektorn
- 2014
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Ingår i: Health management. Att leda hälsoverksamheter med service i focus. - 9789152326671 ; , s. 143-160
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Bokkapitel (refereegranskat)
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