| 1. |
- Ekelin, Annelie, et al.
(författare)
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Collaborative creation of trust through local media innovation
- 2020
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Ingår i: Presented at PRAGUE MEDIA POINT – a virtual conference for journalists, media professionals, and scholars on December 1-11, 2020 with workshops on December 12, 2020.
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Konferensbidrag (refereegranskat)abstract
- The local press enjoyed remarkable levels of public trust throughout the 20th century, but no longer. The Regpress 2 - Project presented in this session deepens knowledge about the environment in which the regional press operates. It also provides applied research for the regional press, which faces the challenge of becoming leaner and more competitive while maintaining its presupposed role as a reliable “trust anchor.“ What is the relationship between regional media and local citizens? What are the expectations of the press to be part of community life? How to remain relevant and make it happen with limited resources? Find out what answers the Regpress 2 -project has to these questions and more.
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| 2. |
- Kurti, Erdelina
(författare)
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Institutional Tensions and Complexity in the Digital Innovation of Incumbent Business Models
- 2020
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Digitalization has influenced all areas of our lives, including businesses. It has provided numerous opportunities to organisations; at the same time, it has significantly challenged established business models in many sectors that were traditionally proven to be stable and successful, thus a need to innovate was called for. In this research the focus is on the newspaper industry, representing one of the contexts which has been highly affected by digitalization. Digital technologies enable new ways of operating which in turn challenge prevailing business assumptions and cause complexities. This leads to the aim of this research which is to explore institutional complexity in digital business model innovation in a newspaper organization.This research builds on business model theory, conceptualized as an activity system. It adds literature from digital innovation and finally utilizes institutional logics to explore the complexity emerging in the avenue of digital business model innovation. A case study design has been undertaken drawing on several data sources such as: interviews, observations and the study of documents.The outcome of this research illustrates that digitalization has a profound impact on business models of newspaper organizations. Innovation brought by digitalization entailed challenges but also enabled complementarities in value offering, activities, and competences, including new actors entering the market. The complementarities caused complexity based on different institutional logics, each with its own rationality, which needed to be governed. Research outcomes also include institutional mechanisms that were applied to govern the digital business model innovation, such as strategies leading to a hybrid of print and digital mode of operation; and also more concrete purposive actions and activities in the form of e.g. education and learning, theorization and top management commitment.This research contributes to the theoretical frameworks of business model innovation, digital business model innovation and institutional logics, both separately and in combination. Further, the research provides some recommendations to practice for managing the complexity that digitalization of incumbents entails.
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| 3. |
- Winter, Jeff, 1959-, et al.
(författare)
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Examining Correlations in Usability Data to Effectivize Usability Testing
- 2011
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Ingår i: e-Informatica Software Engineering Journal. - : Wroclaw University of Technology Press. - 1897-7979 .- 2084-4840. ; 5:1, s. 25-37
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Tidskriftsartikel (refereegranskat)abstract
- Based on a case study performed in industry, this work deals with a statistical analysis of data collected during usability testing. The data is from tests performed by usability testers from two companies in two different countries. One problem in the industrial situation is the scarcity of testing resources, and a need to use these resources in the most efficient way. Therefore, the data from the testing is analysed to see whether it is possible to measure usability on the basis of one single metric, and whether it is possible to judge usability problems on the basis of the distribution of use case completion times. This would allow test leaders to concentrate on situations where there are obvious problems. We find that it is not possible to measure usability through the use of one metric, but that it may be possible to gain indications of usability problems on the basis of an analysis of time taken to perform use cases. This knowledge would allow the collection of usability data from distributed user groups, and a more efficient use of scarce testing resources.
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| 4. |
- Winter, Jeff, 1959-, et al.
(författare)
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Identifying organizational barriers : A case study of usability work when developing software in the automation industry
- 2014
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Ingår i: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 88, s. 54-73
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Tidskriftsartikel (refereegranskat)abstract
- This study investigates connections between usability efforts and organizational factors. This is an important field of research which so far appears to be insufficiently studied and discussed. It illustrates problems when working with software engineering tasks and usability requirements. It deals with a large company that manufactures industrial robots with an advanced user interface, which wanted to introduce usability KPIs, to improve product quality. The situation in the company makes this difficult, due to a combination of organizational and behavioural factors that led to a “wicked problem” that caused conflicts, breakdowns and barriers. Addressing these problems requires a holistic view that places context in the foreground and technological solutions in the background. Developing the right product requires communication and collaboration between multiple stakeholders. The inclusion of end users, who fully understand their own work context, is vital. Achieving this is dependent on organizational change, and management commitment. One step to beginning this change process may be through studying ways to introduce user-centred design processes.
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| 5. |
- Winter, Jeff, 1959-, et al.
(författare)
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SPI success factors within product usability evaluation
- 2010
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Ingår i: Journal of Systems and Software. - : Elsevier. - 0164-1212 .- 1873-1228. ; 83:11, s. 2059-2072
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Tidskriftsartikel (refereegranskat)abstract
- This article presents an experience report where we compare 8 years of experience of product related usability testing and evaluation with principles for software process improvement (SPI). In theory the product and the process views are often seen to be complementary, but studies of industry have demonstrated the opposite. Therefore, more empirical studies are needed to understand and improve the present situation. We find areas of close agreement as well as areas where our work illuminates new characteristics. It has been identified that successful SPI is dependent upon being successfully combined with a business orientation. Usability and business orientation also have strong connections although this has not been extensively addressed in SPI publications. Reasons for this could be that usability focuses on product metrics whilst today's SPI mainly focuses on process metrics. Also because today's SPI is dominated by striving towards a standardized, controllable, and predictable software engineering process; whilst successful usability efforts in organisations are more about creating a creative organisational culture advocating a useful product throughout the development and product life cycle. We provide a study and discussion that supports future development when combining usability and product focus with SPI, in particular if these efforts are related to usability process improvement efforts.
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| 6. |
- Winter, Jeff, 1959-, et al.
(författare)
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Teaching PD : Learning from a Small Industrial Project
- 2016
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Ingår i: Proceedings of the 14th Participatory Design Conference. - New York : ACM Press. ; , s. 33-36
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Konferensbidrag (refereegranskat)abstract
- In this paper we reflect on teaching PD, in an experience report of a student project taking place in an industrial context. The paper contributes to discussions in the PD community about how PD is, and could be, taught. It looks at what happened in the project, and issues that arose, from the point of view of the students and the company. It looks at the way in which uncertainty and power relations have played a role in the project, and how the students have been affected by them. It discusses the importance of the co-design that took place, mainly around prototyping, and the difficulties students experienced when working with PD methods. It looks at the importance of the roles involved in the project. We end with important points for discussion concerning teaching PD.
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| 7. |
- Wohlin, Claes, et al.
(författare)
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The success factors powering industry-academia collaboration
- 2011
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Ingår i: IEEE Software. - : IEEE Computer Society. - 0740-7459 .- 1937-4194. ; 29:2, s. 67-73
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Tidskriftsartikel (refereegranskat)abstract
- Collaboration between industry and academia supports improvement and innovation in industry and helps to ensure industrial relevance in academic research. This article presents an exploratory study of the factors for successful collaboration between industry and academia in software research.
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