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  • Bergvall-Kåreborn, Birgitta, et al. (författare)
  • User toolkits for citizen-centric mobild service innovation
  • 2012
  • Ingår i: eChallenges e-2012 Conference Proceedings. - IIMC International Information Management Corporation. - 978-1-905824-35-9
  • Konferensbidrag (refereegranskat)abstract
    • Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
  • Bergvall-Kåreborn, Birgitta (författare)
  • Using soft systems methodology as a methodology for multi-modal systems design
  • 2000
  • Licentiatavhandling (övrigt vetenskapligt)abstract
    • The aim of this research is to contribute to the field of systems design by developing intellectual tools that can help designers to conceptualise, create and evaluate different design alternatives. In this work I focus my attention on Soft Systems Methodology. More specifically, I analyse how this methodology can develop its present methods for drawing out different perspectives of a particular problem situation. I also study its process for reaching agreement or consensus on objectives for the design and for evaluating different design alternatives. To address the above issues a framework of 15 dimensions, together with its related concept qualifying function, was incorporated into the different phases of SSM. The framework is based on human experience and developed by Herman Dooyeweerd. The lessons learnt form this is as follows. The framework provides a kind of control device for highlighting dimensions that are perceived as important as well as dimensions that might be lost when analysing a problem situation. It also strengthens the process of drawing out different perspectives and helps to indicate similarities and differences in focus between or within different groups of people. Further, it provides a way to compare different design alternatives as well as their consequences. Finally, it facilitates the model building, and strengthens the model validation.
  • Chronéer, Diana, et al. (författare)
  • Born global in a heartbeat
  • 2009
  • Ingår i: Proceedings of the XX ISPIM Conference, Vienna, Austria, 21-24 June 2009.
  • Konferensbidrag (refereegranskat)abstract
    • This paper aims to enhance the knowledge of business model development in the mobile service sector by exploring the underlying components of a business model for organizations within that industry. By drawing from business model literature combined with findings from a longitudinal case study of an iPhone application, a conceptual business model for mobile services was developed. Proposed model extends earlier frameworks by adding contingency aspects and the view of core resources into a dynamic business model. Findings from the study highlight the importance for application developers to have an overall resource strategy in order to support the sustainability of their business models. This is particularly important due to the rapid pace of change in the industry and the technology.
  • Fernández, Walter, et al. (författare)
  • Using design as boundary spanner object in climate change mitigation projects
  • 2009
  • Ingår i: Ajis : Australasian Journal of Information Systems. - 1449-8618. ; 16:2, s. 51-69
  • Tidskriftsartikel (refereegranskat)abstract
    • Climate change is a growing concern for society and the focus of numerous research initiatives across multiple fields of science. These initiatives often need to capitalize on the cross-specialized knowledge contributed by researchers from very different fields. The diversity of worldviews among key stakeholders requires an effective overall design strategy acting as a boundary spanner object. This study presents an account of the issues faced by a multidisciplinary research project and discusses the suitability of a design approach to help address issues such as equality, empowerment, autonomy, creativity, performance, reduction of innovation cycle times and also provide for the necessary balance between control, speediness and flexibility.
  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • A Taxonomy of Factors Influencing Drop-Out Behaviour in Living Lab Field Tests
  • 2018
  • Ingår i: Technology Innovation Management Review. - Carleton University Graphic Services. - 1927-0321. ; s. 5-21
  • Tidskriftsartikel (refereegranskat)abstract
    • The concept of a “living lab” is a relatively new research area and phenomenon that facilitates user engagement in open innovation activities. Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that participants have a tendency to drop out before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of field tests in general and living lab field tests in particular. As the first step in constructing a theoretical discourse, the aims of this study are to present an empirically derived taxonomy for the various factors that influence drop-out behaviour; to provide a definition of “drop-out” in living lab field tests; and to understand the extent to which each of the identified items influence participant drop-out behaviour. To achieve these aims, we first extracted factors influencing drop-out behaviour in the field test from our previous studies on the topic, and then we validated the extracted results across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for dropping out can be grouped into three themes: innovation-related, process-related, and participant-related. Each theme consists of three categories with a total of 44 items. In this study, we also propose a unified definition of “drop-out” in living lab field tests.
  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • Drop-out in living lab field test analyzing consequences and some recommendations
  • 2018
  • Ingår i: Twenty-Sixth European Conference on Information Systems (ECIS2018), Portsmouth, UK, 2018.
  • Konferensbidrag (refereegranskat)abstract
    • Involving individual users in the process of information systems development is a key dimension of open innovation. Living Labs are socio-technical systems that facilitate information systems development by integrating technical, social and organizational structures and focusing on individuals, tasks, technologies and the interactions between different stakeholders. Testing digital innovations in real-life use context is one of the key components of Living Labs. The users’ motivations to participate in Living Lab field tests at the beginning of the project are usually higher than once the field tests are underway. However, there is a dearth of research on other issues related to participants’ drop-out in Living Lab field tests. This study contributes to the existing literature by investigating the consequences of drop-out in Living Lab field tests and providing recommendations that would facilitate prolonged user engagement. The paper also discusses some ethical considerations regarding involvement of participants within Living Lab field tests. In doing so, we interviewed fourteen Living Lab experts in two Living Labs in Sweden and Belgium. Based on these interviews, we propose a first set of consequences, recommendations and ethical considerations to take into account when setting up Living Lab field tests. Keywords: User
  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • Drop-out in Living Lab Field Tests A Contribution to the Definition and the Taxonomy
  • 2017
  • Ingår i: Research Day Conference proceedings 2017 : OpenLivingLab Days. - Krakow : ENoLL - European Network of Living Labs. - 9789082102772 ; s. 7-20
  • Konferensbidrag (refereegranskat)abstract
    • Studies on living labs show that the users’ motivation to participate in a field test is higher at the beginning of the project than during the rest of the test, and that users tend to dropout before completing the assigned tasks. However, the literature still lacks theories describing the phenomenon of drop-out within the area of living lab field tests. As the first step of developing a theoretical discourse, the aim of this study is to present an empirically derived taxonomy for the various influential factors on drop-out behavior and to provide a definition for drop-out in living lab field tests. To achieve this goal, we first extracted factors influencing drop-out in the field test by conducting a short literature review on the topic, and then triangulated the factors across 14 semi-structured interviews with experts in living lab field tests. Our findings show that identified reasons for drop-out can be grouped in three categories: innovation-related, research-related and participant-related. Each category in turn, consists of three subcategories with a total of 45 items for drop-out in living lab field tests. In this study, we also explore different types of drop-out and propose a definition for drop-out in living lab field tests.
  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment
  • 2017
  • Ingår i: Scandinavian Conference on Information Systems : 8th Scandinavian Conference on Information Systems, SCIS 2017, Halden, Norway, August 6-8, 2017, Proceedings. - Cham : Springer. - 978-3-319-64694-7 - 978-3-319-64695-4 ; s. 28-40
  • Konferensbidrag (refereegranskat)abstract
    • The concept of “living lab” is a rather new phenomenon that facilitates user involvement in open innovation activities. The users’ motivations to contribute to the living lab activities at the beginning of the project are usually higher than once the activities are underway. However, the literature still lacks an understanding of what actions are necessary to reduce the likelihood of user drop-out throughout the user engagement process. This study aims to explore key factors that are influential on user drop-out in a living lab setting by engaging users to test an innovation during the pilot phase of the application’s development. The stability of the prototype, ease of use, privacy protection, flexibility of the prototype, effects of reminders, and timing issues are the key influential factors on user drop-out behavior. This paper summarizes the key lessons learned from the case study and points to avenues for future research.
  • Habibipour, Abdolrasoul, et al. (författare)
  • How to sustain user engagement over time A research agenda
  • 2016
  • Ingår i: AMCIS 2016 : Surfing the IT Innovation Wave - 22nd Americas Conference on Information Systems.
  • Konferensbidrag (refereegranskat)abstract
    • User participation in the Information Systems (IS) user studies has become a popular and widely studied research topic. Understanding of how users should be involved in the projects and how to deal with the various challenges of involving users is important. Keeping users motivated over the time is one of the biggest challenges in the process of user involvement. As the first step of research on how to build a sustained user engagement, the aim of this study is to identify, categorize and sum up existing research on why people drop-out of user studies before the project or activity has ended. The main findings of our study indicate that the performance of the prototype, user selection, user preparation, interaction with the users, privacy concerns and scheduling are highly influential on this issue. Based on the findings, this study also proposes a research agenda to guide future studies in this area.
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