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  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab Environment
  • 2017
  • Ingår i: USEMP, Privacy Flag, U4IOT. - Cham : Springer. ; , s. 28-40
  • Konferensbidrag (refereegranskat)abstract
    • The concept of “living lab” is a rather new phenomenon that facilitates user involvement in open innovation activities. The users’ motivations to contribute to the living lab activities at the beginning of the project are usually higher than once the activities are underway. However, the literature still lacks an understanding of what actions are necessary to reduce the likelihood of user drop-out throughout the user engagement process. This study aims to explore key factors that are influential on user drop-out in a living lab setting by engaging users to test an innovation during the pilot phase of the application’s development. The stability of the prototype, ease of use, privacy protection, flexibility of the prototype, effects of reminders, and timing issues are the key influential factors on user drop-out behavior. This paper summarizes the key lessons learned from the case study and points to avenues for future research.
  • Habibipour, Abdolrasoul, et al. (författare)
  • How to sustain user engagement over time : A research agenda
  • 2016
  • Ingår i: AMCIS 2016.
  • Konferensbidrag (refereegranskat)abstract
    • User participation in the Information Systems (IS) user studies has become a popular and widely studied research topic. Understanding of how users should be involved in the projects and how to deal with the various challenges of involving users is important. Keeping users motivated over the time is one of the biggest challenges in the process of user involvement. As the first step of research on how to build a sustained user engagement, the aim of this study is to identify, categorize and sum up existing research on why people drop-out of user studies before the project or activity has ended. The main findings of our study indicate that the performance of the prototype, user selection, user preparation, interaction with the users, privacy concerns and scheduling are highly influential on this issue. Based on the findings, this study also proposes a research agenda to guide future studies in this area.
  • Habibipour, Abdolrasoul, 1979-, et al. (författare)
  • Towards a User Engagement Process Model in Open Innovation
  • 2016
  • Ingår i: The ISPIM Innovation Summit, Kuala Lumpur, Malaysia on 4-7 December 2016. - 9789522659316
  • Konferensbidrag (refereegranskat)abstract
    • Studies on open innovation have increasingly emphasized the role of individual users as collaborators in the innovation processes. Keeping users enthusiastically engaged throughout the information systems development (ISD) process for open innovation approaches is of crucial importance, specifically when the participation is voluntary. Although a few studies exist that have presented process models for user engagement, none of them are specifically based on the voluntary contribution of the users in an open environment, nor included the detailed attributes of the phenomenon of user drop-outs in their presented models. By combining the results of a comprehensive literature review and a qualitative case study of user engagement, this study aims to develop a user engagement process model that includes the variety of reasons for user drop-out, and then to present some practical guidelines that would facilitate prolonged user engagement in the ISD process in an open innovation environment.
  • Holst, Marita, et al. (författare)
  • Openness in living labs : facilitating innovation
  • 2010
  • Ingår i: Proceedings of the 33rd IRIS Seminar.
  • Konferensbidrag (refereegranskat)abstract
    • Innovation has come to replace efficiency and quality as the main source of competitive advantage for firms from the 1990s onwards. Hence, to an increasing extent, organisations need to consider in which ways they can achieve higher levels of innovative thinking and flexibility. Moreover, the creation of today's complex systems of products, services and processes requires a merging of knowledge from diverse perspectives, e.g. disciplinary or skill-based. One common way to meet these challenges is to set up boundary crossing collaborative groups. The idea is that innovative processes can be fertilised by having people with differentiated knowledge collaborating. Knowledge necessary for innovation and product/service development is, therefore, increasingly distributed both within and across organisations or other types of stakeholders, posing new challenges. To manage these challenges one new approach is evolving, called Living Labs. In this paper we present an innovative development process of a mobile service, taking a Living Lab approach. This paper focus on the effects of openness in an innovation process supported by a Living Lab approach for development of mobile services. The study shows that the innovation process was remarkably shortened in the open and multi-perspective process.
  • Howcroft, Debra, et al. (författare)
  • A Typology of Crowdwork Platforms
  • 2019
  • Ingår i: Work, Employment and Society. - : Sage Publications. - 0950-0170 .- 1469-8722. ; 33:1, s. 21-38
  • Tidskriftsartikel (refereegranskat)abstract
    • Despite growing interest in the gig economy among academics, policy makers and media commentators, the area is replete with different terminology, definitional constructs and contested claims about the ensuing transformation of work organisation. The aim of this positional piece is to provide a timely review and classification of crowdwork. A typology is developed to map the complexity of this emerging terrain, illuminating range and scope by critically synthesising empirical findings and issues from multidisciplinary literatures. Rather than side-tracking into debates as to what exactly constitutes crowdwork, the purpose of the typology is to highlight commonalities rather than distinctions, enabling connections across areas. The framework serves as a heuristic device for considering the broader implications for work and employment in terms of control and coordination, regulation and classification, and collective agency and representation.
  • Ihlström Eriksson, Carina, 1960-2017, et al. (författare)
  • Introduction : Co-Creating Innovations Minitrack
  • 2016
  • Ingår i: Proceedings of the 49th Annual Hawaii International Conference on System Science (HICSS 2016). - Washington : IEEE Computer Society. - 9780769556703 ; , s. 1809-1809
  • Konferensbidrag (refereegranskat)
  • Johansson, Jeaneth, et al. (författare)
  • Business models at work in the mobile service sector
  • 2012
  • Ingår i: iBusiness. - 2150-4075 .- 2150-4083. ; 4:1, s. 84-92
  • Tidskriftsartikel (refereegranskat)abstract
    • This paper aims to enhance the knowledge of business models in the mobile service sector by exploring their key mechanisms and underlying components. By combining the business model literature with empirical interview-based case studies of 69 business models in the mobile service sector, it illustrates the findings of a longitudinal case study of a business model design attached to an iPhone application. A model for managing business model design in an open innovation context of mobile services is proposed. The model extends earlier frameworks by adding contingency aspects and the view of core resources for addressing logics in the dynamic sector. Findings highlight the importance of ventures in the mobile service sector continually managing the business model design in order to support the sustainability of their business models.
  • Johansson, Jan-Olov, et al. (författare)
  • Project: EAA - Ericsson Application Awards
  • 2015
  • Annan publikation (populärvet., debatt m.m.)abstract
    • Samarbetspartner med Ericsson Research under deras arrangemang av Ericsson Application Awards, en internationell utvecklartävling för mobila applikationer. I detta ingick att göra undersökningar bland deltagarna för att skapa en ökad förståelse för drivkrafterna bakom deltagandet samt hur en sådan här typ av tävling har för påverkan som drivkraft för tjänsteinnovation.
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