| 11. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Persistent problems and practices in information systems development : a study of mobile applications development and distribution
- 2014
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 24:5, s. 425-444
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Tidskriftsartikel (refereegranskat)abstract
- The widespread uptake of mobile technologies has witnessed a re-structuring of the mobile market with major shifts in the predominance of particular firms and the emergence of new business models. These sociotechnical trends are significant in the ways that they are influencing and shaping the working lives of software professionals. Building on prior research investigating the persistent problems and practices of systems development, this paper examines mobile applications development and distribution. A qualitative study of 60 developers based in Sweden, the UK and the USA was analysed around the interrelated problems of diversity, knowledge and structure. The analysis revealed how platform-based development in an evolving mobile market represents significant changes at the business environment level. These changes ripple through and accentuate ongoing trends and developments, intensifying the persistent problems and challenges facing software developers.
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| 12. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
The Apple business model : Crowdsourcing mobile applications
- 2013
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Ingår i: Accounting Forum. - : Informa UK Limited. - 0155-9982 .- 1467-6303. ; 37:4, s. 280-289
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Tidskriftsartikel (refereegranskat)abstract
- Much to Apple's chagrin, the ‘suicide express’ at the Foxconn manufacturing complex in China has been widely reported. While outsourcing the manufacture of technology components is neither new nor unique, the external sourcing of digital content is integral to the success of Apple's business model. In 2008, Apple opened up their platform to third-party IT developers, leveraging their expertise for the supply of applications. Apple's rapid dominance of the mobile market led to the emergence of a business model that weaves together Internet-enabled mobile devices with digital content, brought together within a closed proprietary platform or ecosystem. Applying a Global Production Network analysis, this paper reports on fieldwork among Apple mobile application developers in Sweden, the UK, and the US. The analysis shows that although some developers experience success, financial returns remain elusive and many encounter intense pressure to generate and market new products in a competitive and saturated market. Crowdsourcing allows Apple to effectively source development to a global base of software developers, capitalizing on the mass production of digital products while simultaneously managing to sidestep the incurred costs and responsibilities associated with directly employing a high-tech workforce.
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| 13. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
‘The future’s bright, the future’s mobile’ : a study of Apple and Google mobile application developers
- 2013
-
Ingår i: Work, Employment and Society. - : SAGE Publications. - 0950-0170 .- 1469-8722. ; 27:6, s. 964-981
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Tidskriftsartikel (refereegranskat)abstract
- Software work is often depicted as a ‘sunrise occupation’, consisting of knowledge workers that are able to craft stable careers. The aim of this article is to question this account by analysing the experiences of mobile applications developers, with a focus on Apple and Google platforms. The analysis is situated in the context of wider socioeconomic trends and developments in product and technology markets, since these structures frame the working practices of software developers. Drawing on qualitative fieldwork in Sweden, the UK, and the US, the study reveals how changing market structures have given rise to increasingly precarious working conditions and unstable labour markets.
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| 14. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
User driven service design and innovation platforms
- 2013
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Ingår i: HCI International 2013 - Posters’ Extended Abstracts. - Berlin : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642394720 - 9783642394737 ; , s. 3-7
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Konferensbidrag (refereegranskat)abstract
- Integrating consumers into the design and development process of IT is a promising strategy for companies. To stimulate this co-production of IT through end-user programming specific user platforms for innovation have been developed. In this paper we illustrate how end-user programming and configurations has been a successful practice throughout the history of the PC – from the early stationary computers in the 80s, via the development of the web, to recent toolkits for end-user configuration of mobile hardware. While this trend has been stable this paper illustrate how corresponding support for end-user programming of mobile applications is still missing. To address this need this paper presents the SATIN platform and its underlying design concepts. We view this as a contribution for advancing the development of innovation platforms and as an illustration of how concept design can help in envisioning the next step in user-driven service design.
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| 15. |
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| 16. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
User expressions translated into requirements
- 2010
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Ingår i: Human Technology. - : Centre of Sociological Research, NGO. - 1795-6889. ; 6:2, s. 212-229
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Tidskriftsartikel (refereegranskat)abstract
- Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.
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| 17. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
-
User toolkits for citizen-centric mobild service innovation
- 2012
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Ingår i: eChallenges e-2012 Conference Proceedings. - : IIMC International Information Management Corporation. - 9781905824359
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Konferensbidrag (refereegranskat)abstract
- Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
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| 18. |
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Creating Value for All Through IT : IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings
- 2014
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Samlingsverk (redaktörskap) (refereegranskat)abstract
- This book constitutes the refereed proceedings of the IFIP WG 8.6 International Working Conference "Creating Value for All Through IT" on Transfer and Diffusion of IT, TDIT 2014, held in Aalborg, Denmark, in June 2014. The 18 revised full papers presented together with 5 research-in-progress papers, 2 experience reports and a panel were carefully reviewed and selected from 37 submissions. The full papers are organized in the following topical sections: creating value; creating value through software development; and creating value through applications.
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| 19. |
- Holst, Marita, et al.
(författare)
-
Openness in Living Labs – Facilitating Innovation
- 2010
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Ingår i: Proceedings of the 33rd IRIS Seminar.
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Konferensbidrag (refereegranskat)abstract
- Innovation has come to replace efficiency and quality as the main source of competitive advantage for firms from the 1990s onwards. Hence, to an increasing extent, organisations need to consider in which ways they can achieve higher levels of innovative thinking and flexibility. Moreover, the creation of today's complex systems of products, services and processes requires a merging of knowledge from diverse perspectives, e.g. disciplinary or skill-based. One common way to meet these challenges is to set up boundary crossing collaborative groups. The idea is that innovative processes can be fertilised by having people with differentiated knowledge collaborating. Knowledge necessary for innovation and product/service development is, therefore, increasingly distributed both within and across organisations or other types of stakeholders, posing new challenges. To manage these challenges one new approach is evolving, called Living Labs. In this paper we present an innovative development process of a mobile service, taking a Living Lab approach. This paper focus on the effects of openness in an innovation process supported by a Living Lab approach for development of mobile services. The study shows that the innovation process was remarkably shortened in the open and multi-perspective process.
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| 20. |
- Johansson, Jeaneth, et al.
(författare)
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Business models at work in the mobile service sector
- 2012
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Ingår i: iBusiness. - : Scientific Research Publishing, Inc.. - 2150-4075 .- 2150-4083. ; 4:1, s. 84-92
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to enhance the knowledge of business models in the mobile service sector by exploring their key mechanisms and underlying components. By combining the business model literature with empirical interview-based case studies of 69 business models in the mobile service sector, it illustrates the findings of a longitudinal case study of a business model design attached to an iPhone application. A model for managing business model design in an open innovation context of mobile services is proposed. The model extends earlier frameworks by adding contingency aspects and the view of core resources for addressing logics in the dynamic sector. Findings highlight the importance of ventures in the mobile service sector continually managing the business model design in order to support the sustainability of their business models.
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