| 21. |
- Myreteg, Gunilla
(författare)
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Management Controls and the Gendering of the Workplace : The Case of eHealth Projects in Sweden.
- 2019
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Ingår i: American Journal of Management. - : North American Business Press. - 2165-7998. ; 19:3, s. 111-121
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Tidskriftsartikel (refereegranskat)abstract
- The article provides knowledge about gender practices at the workplace, and the inequalities betweensexes, when the involvement of women increases in three IT based implementation projects (eHealthservices for Swedish citizens). Interview data about participants’ activities and roles in relation tomanagement controls (direct, indirect, and internalized controls) were interpreted through contentanalysis. Findings illustrate unclear and implicit management controls. Women project membersgenerally contributed with internal healthcare expertise. Despite a big number of participating women,the feminine identity, gendered practices and power relations were reproduced. To reducegender inequalities, management controls need to support the agency of women.
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| 22. |
- Myreteg, Gunilla
(författare)
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On the Embeddedness of ERP Systems : An Institutional Analysis
- 2010
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Ingår i: Proceedings of the 4th European Conference on Information Management and Evaluation. - 9781906638726 ; , s. 275-281
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Konferensbidrag (refereegranskat)abstract
- The benefits of IS/IT are often described in literature, and are often expressed as almost unlimited. An enterprise resource planning (ERP) system is an example of modern information technology with several benefits, such as a companywide design, with a mutual database and real time data. An ERP system is said to excel the company in several respects. However, previous research has shown that the impacts of ERP systems are moderate on management accounting as well as on the issue of productivity increases within the organization. Our understanding of why the impacts are smaller than expected is insufficient. This paper is based on a case study of a medium sized Swedish manufacturing company during the process of choosing and implementing an ERP system. The IT artifact is conceptualized as an evolving and embedded system, which is brought into a dynamic social context. The social dimension makes the process of implementing an ERP system complex and indeterminate. A less investigated aspect of these processes is the historical perspective, where literature has suggested researchers to expand the temporal boundaries. In the present study this is accomplished by investigating the process of how the ERP system was chosen, which precedes the implementation. Drawing from old institutional economics a process is seen to depend on previous actions and experiences, but at the same time the actor always has the possibility to act in a new way, causing change. The analysis examine the future users' ideas of what an ERP system is, how these ideas affect the evaluation of alternative ERP systems, and also if, how and why the ideas changes throughout the implementation. The purpose is to develop an understanding of how a new IT artifact is embedded into the social context of an organization, due to the actors' prior experiences of IT. One of the conclusions drawn is that the IT artifact may impact the work and organization in a more indirect or unnoticeable way than researchers might expect.
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| 23. |
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| 24. |
- Myreteg, Gunilla, 1968-
(författare)
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Organizational Learning and ERP systems in the post-implementation phase : Where do we stand? A literature review
- 2015
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Ingår i: Electronic Journal of Information Systems Evaluation. - : Academic Conferences and Publishing International Limited. - 1566-6379. ; 18:2, s. 119-128
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Forskningsöversikt (refereegranskat)abstract
- ERP systems are today implemented in a great number of organizations. Research has invested much energy and time to make descriptions and recommendations regarding how the implementation should best be managed. The next step in practice as well as in research is how to continue to develop the business processes and ERP systems in order to take advantage of all their promises, and to refine how ERP systems are used in day-to-day activities. A starting point for the present study is that organizations today are characterized by strong external and internal pressure. In order to response to and deal with these, organizations strive to balance demands regarding stability and change. This implies that organizations put effort into designing and maintaining or changing practices, rules and routines. Within the general fields of organization theory and management accounting/control the ambition to create deliberate change is often conceptualized as processes of organizational learning (OL). This concept has also been used in the context of ERP systems. The research field is however heterogeneous and findings are scattered and inconsistent. There is a need for further development of our knowledge about the role of ERP systems in processes of organizational learning after the implementation phase. The present paper strives to consolidate and synthesize the current knowledge. The research question is to what extent and how do research conceptualize organizational learning and its interactions and involvement with the ERP system? The paper is a literature review of research on OL in the context of ERP systems in the post-implementation phase between the years 2005-2015. A total number of 18 research articles were identified. The aim is to analyze and classify previous research, and also to give suggestions for avenues suitable and fruitful for future research. The review compares and contrasts approaches in order to analyze similarities and dissimilarities and to investigate what topics or issues have been addressed by previous research. The analysis shows that overall there is a lack of definitions and stringency in research on OL in an ERP systems context in the post-implementation phase. The final section also forwards some suggestions for future research.
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| 25. |
- Myreteg, Gunilla
(författare)
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Remembering and Recalling : The ERP System as an Organizational Memory
- 2011
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Ingår i: Proceedings of ECIME 2011. ; , s. 366-372
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The purpose of an enterprise resource planning (ERP) system is to bring several benefits to the company by using a mutual database and real time data. Empirical studies yet show that several companies judge ERP projects as unsuccessful. Implementing and using ERP systems are complex processes. Organizations must decide what information and knowledge about processes, events and transactions needs to be saved in organizational memory (OM), and thereby be accessible for future use. Organizational procedural memory stores knowledge about how to do things in the organization, while declarative memory stores factual knowledge. How are ERP systems involved in the process of creating and maintaining a purposeful data base in an organization? What are the implications of ineffective information processing? What happens when social structures embedded in the organization come to meet with structures embedded in technology? The paper is based on a case study of a medium sized Swedish manufacturing company during the process of implementing and using an ERP system. ERP systems are conceptualized as evolving and embedded systems, which are brought into a dynamic social context. The social dimension makes the process of implementing ERP systems complex and indeterminate. The analysis explores the role of ERP systems for successfully creating and maintaining information stored in OM. Particular attention is paid to obstacles that may occur during the process, and how they affect organizational effectiveness. The purpose is to develop an understanding of how ERP systems are involved in information processes characterized by embedded social structures. The argument is that the aspect of maintenance of information is crucial to realizing the potential of an ERP system, because of the importance to decision making of what information is stored. ERP systems have the technical possibility to store information for a very long time. They will also store incorrect data forever, because they do not discriminate between high and low quality data. ERP systems per se do not create efficient information storage and maintenance. Managers and users need to consciously plan the ERP system as part of OM in order to utilize the potential benefits of the system. To address this need it is important that ERP implementations also deal with organizational, social issues, rather than primarily focus on technological aspects. A technological focus leads to considerations made only in relation to the declarative memory. Organizations need to develop specific procedural memory that concern how to do things connected to ERP system information processing, because the historical procedural memories in organizations do not answer to the needs and tasks connected to this type of ERP system usage.
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| 26. |
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| 27. |
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| 28. |
- Myreteg, Gunilla, 1968-
(författare)
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The Construction of Financial Information in an Organizational Setting : The Interactions Between Social Actors and ERP Systems
- 2015
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Ingår i: Proceedings of 9th European Conference on IS Management and Evaluation (ECIME 2015). - Reading, UK : Academic Conferences and Publishing International Limited. - 9781910810569 - 9781910810545 ; , s. 144-150
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Konferensbidrag (refereegranskat)abstract
- Enterprise Resource Planning (ERP) systems are fundamentally bound up with organizational processes of accounting. They influence the design and structure of categorization and aggregation of transactions, and are involved with the systematization and co-ordination of records. Research on the interface between accounting and IT is however scarce, especially concerning how financial information is constructed in an organizational context. Previous researches argue that the practice of financial accounting and management accounting are both dividing and converging. The present paper develops a theoretical model to understand the processes of interactions between social actors and ERP systems when financial information is constructed in an organizational setting. It draws on the notion of occupational roles and explores the significance that an ERP system has in practices where financial information is constructed. The model is based on a literature review and further developed with the help of a case study of a medium sized manufacturer organization in Sweden. The case investigates the interactions between financial accountants and shop-floor workers in processes of recording and aggregating financial information. The model provides an understanding of how social actors construct financial information in interaction with other actors and with technology. It illustrates how they either focus on getting the numbers right or on getting the business right. It also shows how the tools connected to the occupational roles differ. Conflicts might arise because of that and actors have different possibilities to avoid or solve these conflicts. Here, the ERP system has a role to play as an enabler.
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| 29. |
- Scandurra, Isabella, 1973-, et al.
(författare)
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Development of novel eHealth services for citizen use - Current system engineering vs. best practice in HCI
- 2013
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Ingår i: Human-Computer Interaction - Interact 2013. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642404795 - 9783642404801 ; , s. 372-379
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Konferensbidrag (refereegranskat)abstract
- Many new public eHealth Services are now being developed. Often a conventional customer-vendor process is used, where the customer is a public authority, e.g. a county council, and the vendor a commercial actor, e.g. an IT development company. In this case study the engineering process regards a novel eHealth service aiming to provide patients with online access to their electronic health record. A complicating factor in conventional customer-vendor processes for public e-services is that "the future user could be anyone". In the light of best practice in Human-Computer Interaction, this study examines the joint effort of the customer and vendor when developing novel services for citizen use. The results include delimiting factors, recommendations for public authority customers and proposed new actions for the research agenda.
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| 30. |
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