| 61. |
- Hansson, Karin, et al.
(author)
-
“We passed the trust on” : Strategies for security in #MeToo activism in Sweden
- 2020
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In: ECSCW 2019 - Proceedings of the 17th European Conference on Computer Supported Cooperative Work. - : European Society for Socially Embedded Technologies (EUSSET). - 2510-2591.
-
Conference paper (peer-reviewed)abstract
- The #metoo movement can serve as a case for how networked online environments can provide settings for the mobilization of social movements, while also entail serious risks for those involved. In Sweden, over hundred thousand people were engaged in activities against sexual harassments and abuse, where social media were used to collect testimonies and to draft and discuss petitions that were later published in print news media. While HCI research on trust focus on how people trust technical systems, the authorities behind the system, or the user generated data, trust between peers in vulnerable communities is less researched. In this study, based on semi-structured interviews and a survey that involved 62 organizers of the Swedish #metoo movement, we therefore look into the question of how a secure and supportive environment was achieved among participants despite the scale of the activism. The result shows how trust was aggregated over networks of technical systems, institutions, people, shared values and practices. The organizers of the petitions used tools and channels at their disposal such as e.g. already established social media contexts that enabled the #metoo petitions to be formed easily and spread quickly. Establishing a supportive culture based on recognition and shared values was central for the movement. However, when the activism was scaled up, strategies were used to increase security by clarifying rules and roles, limiting access to information, restricting access to groups, and limiting the scope of communication.
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| 62. |
- Bossetta, Michael, et al.
(author)
-
Social Media Digital Architectures : A Platform-First Approach to Political Communication and Participation
- 2023. - 2nd
-
In: Handbook of Digital Politics. - 9781800377578 - 9781800377585 ; , s. 226-241
-
Book chapter (other academic/artistic)abstract
- This chapter outlines the architectural approach to researching digital politics. An architectural approach focuses on platform structures and how they mediate, and can actively affect, users’ political agency online and offline. I first chart the lineage of architectural approaches in the social sciences, from discourse architectures to digital architectures. Then, I describe the process of ‘mapping,’ which theorizes how the functions of social media are built into empirically observable elements of platform design. To illustrate this mapping process, I present four functions of social media and map them onto various features of mainstream social media platforms. The purpose is to show how platform design features can have concrete implications for political processes. Here, the political process under examination is citizens’ political participation. Ultimately, my intent with this chapter is argue against the use of conceptually vague concepts like affordances by providing an alternative and less ambiguous concept – namely, digital architectures.
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| 63. |
- Cano-Viktorsson, Carlos, 1977-
(author)
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From Maps to Apps : Tracing the Organizational Responsiveness of an Early Multi-Modal Travel Planning Service
- 2015
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In: The Journal of urban technology. - London : Taylor & Francis. - 1063-0732 .- 1466-1853. ; 22:4, s. 87-101
-
Journal article (peer-reviewed)abstract
- An Internet-based system for informing on multimodal travel planning (several modes of transportation) was introduced in Stockholm, Sweden in October 2000 in the form of a web page called trafiken.nu. The web page has a historical value of being one of the first attempts in Europe, and possibly the world, at providing an ICT-based travel planning service geared towards facilitating sustainable travel to the general public. The aim of this article is to investigate the historical development of trafiken.nu in order to draw lessons on how to better provide for a public information service with a potential for facilitating sustainable travel planning. Findings from the study of trafiken.nu suggest that the organizations behind the service have been slow in adapting to shifting media technology practices on how to provide for information which has affected the uptake of the service. Lessons from the case study provide a basis for arguing that organizations attempting to implement public information services would benefit from finding a means of harnessing collective intelligence in order to provide for a more customizable and responsive service to the general public.
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| 64. |
- Holgersson, Jesper, PhD, 1974-, et al.
(author)
-
Reducing digital exclusion of seniors - Exploring the lasting effects of collaborative training sessions
- 2020
-
In: Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020. - : CEUR-WS.org. ; , s. 117-125
-
Conference paper (peer-reviewed)abstract
- Today's digital society is developing rapidly and the number of smart and innovative digital services is increasing every day. However, the rapid digitalization may also lead to the exclusion of some groups. Senior citizens are one of these groups at risk. The most common way of combating digital exclusion among seniors is to offer education and hands-on training. The short term effects of such education initiatives have shown positive results but the long term lasting effects of digital training have not been explored to any greater extent. Data was collected via semi structured interviews with seniors who had previously participated in training sessions targeting Swedish seniors with a desire to become more digital. The results show that although the immediate effect of participating in training is positive, more individualized training is needed to achieve a lasting effect.
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| 65. |
- Ihlström Eriksson, Carina, 1960-, et al.
(author)
-
Designing Ubiquitous Media Services : Exploring the Two-Sided Market of Newspapers
- 2016
-
In: Journal of Theoretical and Applied Electronic Commerce Research. - Curico : University of Talca, Faculty of Engineering. - 0718-1876. ; 11:3, s. 1-19
-
Journal article (peer-reviewed)abstract
- The two-sided market of newspapers with its two customer groups, readers and advertisers, is changing due to digitalization. This former stable and profitable market has lately suffered from both decreasing subscription and advertiser revenue. In this paper we use the term ubiquitous media environments to represent the vision of future media environments enabling device independent mass-scale distribution of ubiquitous media services in integrated infrastructures. We build upon a two-year action research project where researchers worked together with the Swedish newspaper industry to envision future ubiquitous media services and explore the following research question: how can ubiquitous media services be designed to leverage and balance value in a two-sided market? Five examples of ubiquitous media services were developed in collaboration and thereafter evaluated. These services were then illustrated in movie clips to trigger discussions on how ubiquitous media services can be designed. Drawing on the value aspects of ubiquitous media services from an advertiser and reader point-of-view and the platform owner role of the newspapers in a future ubiquitous media environments, we describe and discuss how ubiquitous media services can be designed to leverage value for advertisers and readers, and how newspaper organizations can strategize ubiquitous media environments. © 2016 Universidad de Talca - Chile
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| 66. |
- Ingram Bogusz, Claire, et al.
(author)
-
Tracking the Digital Evolution of Entrepreneurial Finance: The Interplay Between Crowdfunding, Blockchain Technologies, Cryptocurrencies, and Initial Coin Offerings
- 2020
-
In: IEEE Transactions on Engineering Management. - : Institute of Electrical and Electronics Engineers (IEEE). - 0018-9391 .- 1558-0040. ; 67:4, s. 1099-1108
-
Journal article (peer-reviewed)abstract
- A vibrant development is currently taking place in entrepreneurial finance due to the field's digital evolution over recent years. This article aims to assess the interplay between four of the key phenomena that has fuelled this development, namely crowdfunding, blockchain technologies, cryptocurrencies, and initial coin offerings (ICOs). By making use of social media analytics, public discussions on social media concerning crowdfunding, blockchain technologies, cryptocurrencies, and ICOs have been systematically tracked in social media over three time periods between the May 6, 2017, and October 2, 2018. In doing so, a total of 197 770 captured posts across social media platforms have been collected and analyzed. The results illustrate that discussions on blockchain technologies dominated the interplay in the first analyzed time period, that discussions on cryptocurrencies and ICOs dominated the interplay in the second analyzed time period, while discussions concerning blockchain technologies, cryptocurrencies, and ICOs highly converge in the third time period. By illustrating this shift over the analyzed time periods and by offering a systematic exploration of key characteristics of the interplay at hand, this article adds to previous literature on entrepreneurial finance by providing an empirical contribution which details the coevolution of these phenomena in recent years.
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| 67. |
- Ivarsson, Jonas, 1976, et al.
(author)
-
Suspicious Minds: the Problem of Trust and Conversational Agents
- 2023
-
In: Computer Supported Cooperative Work (CSCW). - 0925-9724 .- 1573-7551.
-
Journal article (peer-reviewed)abstract
- In recent years, the field of natural language processing has seen substantial developments, resulting in powerful voice-based interactive services. The quality of the voice and interactivity are sometimes so good that the artificial can no longer be differentiated from real persons. Thus, discerning whether an interactional partner is a human or an artificial agent is no longer merely a theoretical question but a practical problem society faces. Consequently, the ‘Turing test’ has moved from the laboratory into the wild. The passage from the theoretical to the practical domain also accentuates understanding as a topic of continued inquiry. When interactions are successful but the artificial agent has not been identified as such, can it also be said that the interlocutors have understood each other? In what ways does understanding figure in real-world human–computer interactions? Based on empirical observations, this study shows how we need two parallel conceptions of understanding to address these questions. By departing from ethnomethodology and conversation analysis, we illustrate how parties in a conversation regularly deploy two forms of analysis (categorial and sequential) to understand their interactional partners. The interplay between these forms of analysis shapes the developing sense of interactional exchanges and is crucial for established relations. Furthermore, outside of experimental settings, any problems in identifying and categorizing an interactional partner raise concerns regarding trust and suspicion. When suspicion is roused, shared understanding is disrupted. Therefore, this study concludes that the proliferation of conversational systems, fueled by artificial intelligence, may have unintended consequences, including impacts on human–human interactions.
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| 68. |
- Lackéus, Martin, 1974
(author)
-
Collecting digital research data through social media platforms: can “scientific social media” disrupt entrepreneurship research methods?
- 2020
-
In: Research Handbook on Entrepreneurial Behavior, Practice and Process. - : Edward Elgar Publishing. ; , s. 199-241
-
Book chapter (other academic/artistic)abstract
- This chapter investigates how social media platforms tailored for research can help entrepreneurship researchers in their data collection and analysis efforts. The widespread use in society of social media platforms, accessed through people’s smartphones, tablets and computers, represents a new opportunity for social scientists to collect both big and thick digital data. Most social media platforms are however designed for commercial purposes, restricting the research questions that can be meaningfully explored to a minimum. The aim of this chapter is therefore to explore a novel approach labeled “scientific social media” (SSM). A case study method is applied where an SSM platform called LoopMe is described in-depth and compared to similar phenomena. Generalizations from this case then lead up to an attempt to answer the question: Can SSM platforms offer disruptive benefits to entrepreneurship researchers, such as radically increased efficiency or new-to-the-world features? Some identified benefits of SSM include ability to combine key strengths of established research methods and ontologies, ability to triangulate in new ways and ability to conduct very cost-efficient longitudinal studies.
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| 69. |
- Laurell, Christofer, 1987, et al.
(author)
-
Analysing uber in social media - Disruptive technology or institutional disruption?
- 2021
-
In: Digital Disruptive Innovation. ; , s. 517-539
-
Book chapter (other academic/artistic)abstract
- Extant literature suggests that market disruptions take place because of two main reasons: technological disruption or institutional change. In view of these two alternative explanations, this paper aims to explore how the recent rise of the collaborative consumption platform Uber is perceived by consumers and whether this platform is primarily regarded as a technological innovation or as an insti-tutional disruption. Drawing from a dataset of more than 6500 user-generated contents in social media, our findings suggest that Uber is not primarily per¬ceived as a technological innovation, but rather as an institutional disruption.
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| 70. |
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