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- Kajtazi, Miranda, 1983-, et al.
(författare)
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Assessing Self-Justification as an Antecedent of Noncompliance with Information Security Policies
- 2013
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Ingår i: Proceedings of the 24th Australasian Conference on Information Systems. - : Royal Melbourne Institute of Technology (RMIT). - 9780992449506 ; , s. 1-12
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Konferensbidrag (refereegranskat)abstract
- This paper aims to extend our knowledge about employees’ noncompliance with Information Security Policies (ISPs), focusing on employees’ self-justification as a result of escalation of commitment that may trigger noncompliance behaviour. Escalation presents a situation when employees must decide whether to persist or withdraw from nonperforming tasks at work. Drawing on self-justification theory and prospect theory, our model presents two escalation factors in explaining employee’s willingness to engage in noncompliance behaviour with ISPs: self-justification and risk perceptions. We also propose that perceived benefits of noncompliance and perceived costs of compliance, at the intersection of cognitive and emotional driven acts influence self-justification. The model is tested based on 376 respondents from banking industry. The results show that while self-justification has a significant impact on willingness, risk perceptions do not moderate their relation. We suggest that future research should explore the roles of self-justification in noncompliance to a greater extent.
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| 2. |
- Kajtazi, Miranda, 1983-, et al.
(författare)
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Escalation of commitment as an antecedent to noncompliance with information security policy
- 2018
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Ingår i: Information and Computer Security. - : Emerald Group Publishing Limited. - 2056-4961. ; 26:2, s. 171-193
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: This study aims to identify antecedents to noncompliance behavior influenced by decision contexts where investments in time, effort and resources are devoted to a task - referred to as a task unlikely to be completed without violating the organization's information security policy (ISP).Design/methodology/approach: An empirical test of the suggested relationships in the proposed model was conducted through a field study using the survey method for data collection. Pre-tests, pre-study, main study and a follow-up study compose the frame of our methodology where more than 500 respondents are involved across different organizations.Findings: The results confirm that the antecedents that explain the escalation of commitment behavior in terms of the effect of lost assets, such as time, effort and other resources, give us a new lens to understand noncompliance behavior; employees seem to escalate their commitments to the completion of their tasks at the expense of becoming noncompliant with ISP.Research limitations/implications: One of the key areas that requires further attention from this study is to better understand the role of risk perceptions on employee behavior when dealing with value conflicts. Depending on how risk-averse or risk seeking an employee is, the model showed no significant support in either case to influence their noncompliance behavior. The authors therefore argue that employees' noncompliance may be influenced by more powerful beliefs, such as self-justification and sunk costs.Practical implications: The results show that when employees are caught in tasks undergoing difficulties, they are more likely to increase noncompliance behavior. By understanding better how project obstacles result in such tasks, security managers can define new mechanisms to counter employees' shift from compliance to noncompliance.Social implications: Apart from encouraging compliance with enforcement mechanisms (using direct behavioral controls like sanctions or rewards), indirect behavior controls may also encourage compliance. The authors suggest that the ISPs should state that the organization would take positive actions toward task completion and help their employees to resolve their problems quickly.Originality/value: This study is the first to tackle escalation of commitment theories and use antecedents that explain the effect of lost assets, such as time, effort and other resources can also explain noncompliance with ISP in terms of the value conflicts, where employees would often choose to forego compliance at the expense of finishing their tasks.
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