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Successful use of a...
Successful use of avatar/e-services : powerful, but needs a knowledge manager with proper methods
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- Alm, Håkan (författare)
- Högskolan i Borås,Institutionen Handels- och IT-högskolan
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- Forsgren, Olov (författare)
- Högskolan i Borås,Institutionen Handels- och IT-högskolan
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(creator_code:org_t)
- International Business Academic Consortium, 2011
- 2011
- Engelska.
- Relaterad länk:
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Abstract
Ämnesord
Stäng
- In this paper we are presenting some theoretical background, some practical applications and some future scenarios of the use of the human being as a metaphor for design and implementation of e-services/avatars. The main conclusion is that e-services/avatars technology is a powerful concept but without a new profession as knowledge manager in the background, there’s a big risk for failure. We are also presenting a co-design model as a tool for the knowledge manager.
Ämnesord
- NATURVETENSKAP -- Data- och informationsvetenskap (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences (hsv//eng)
Nyckelord
- Handel och IT
- Bussiness and IT
Publikations- och innehållstyp
- ref (ämneskategori)
- kon (ämneskategori)