| 1. |
- Henkel, Martin, et al.
(författare)
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Towards Guidelines for the Evolution of E-service Environments
- 2007
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Ingår i: International Journal of Public Information Systems. - Sundsvall : Mittuniversitetet. - 1653-4360. ; 3, s. 183-200
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Tidskriftsartikel (refereegranskat)abstract
- Different domains, such as the health care domain, can benefit from an increased use of e-services. However, factors such as vendor lock-in, the lack of standardized infrastructure and quality criteria can slow down the creation and use of e-services in a domain. To encourage the development of e-services there is both a need for simplicity - to enable new actors to use and provide e-services, and a need for regulation - such as defined standards and quality levels. In this paper we present the concept of a service collaboration environment - a sustainable model for e-service evolution that facilitates the maintenance of the balance between simplicity and regulation. We use the theory of competitive market forces to define a set of service collaboration environment guidelines that aims to enable increased use of e-services by stimulating new service consumers and providers to enter the environment. The guidelines can be applied to drive the evolution of e-services in a business domain.
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| 2. |
- Shahzad, Khurram, et al.
(författare)
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A Decision-based Approach to Business Process Improvement
- 2010
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Ingår i: 2010 IEEE International Conference On Systems, Man And Cybernetics (SMC 2010). - : IEEE. - 9781424465880 - 9781424465866
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Konferensbidrag (refereegranskat)abstract
- Business process management (BPM) has become an important instrument to help enterprises in achieving their goals. Analysis and improvement of processes is a significant phase in the BPM Iifecycle - it focuses on studying and evaluating processes for identifying problems and eliciting potential improvements. A possible approach to analyze processes is to use business process intelligence, which employs data warehouse and data mining technologies. However, using a warehouse as a basis for deciding on process improvements is a complex task. In this paper, we define a decision-oriented model accompanied with a method, which facilitates the use of data warehouses for process analysis and improvements. Also, we refer to few example scenarios from the healthcare sector to demonstrate the proposed approach.
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| 3. |
- Shahzad, Khurram, et al.
(författare)
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A Goal-Oriented Approach for Business Process Improvement Using Process Warehouse Data
- 2009
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Ingår i: PRACTICE OF ENTERPRISE MODELING, PROCEEDINGS. - Berlin, Heidelberg : Springer Berlin Heidelberg. - 9783642053511 ; , s. 84-98
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Konferensbidrag (refereegranskat)abstract
- In a process-oriented enterprise management, process optimization focuses on studying and evaluating existing processes, such as utilization of resources and identification of problems in the process flow and functionality, for facilitating potential improvements. Conventional data warehouses do not provide information necessary for studying processes, such as executed process activities, utilized resources, or control-flow. Thereby, decisions on process improvements either cannot be taken, or they are taken without complete information. Additionally, process improvements methods commonly suffer from a number of limitations with respect to their complexity, efficiency and degree of automation. In this study, we consider process-oriented data warehouses and thereby we identify the information required from such awarehouse, to facilitate a semi-automatic method for improving processes, starting from established business goals toward concrete decisions. A case study from the Swedish health care sector is used to ground and illustrate the presented method.
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| 4. |
- Öberg, Johanna
(författare)
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Deltagandets förutsättningar och digitala resursers påverkan : - ur ett elev- och lärarperspektiv
- 2024
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Denna avhandling undersöker potentialen hos digitala resurser för att stödja elevers deltagande i formella lärmiljöer. Forskningsfrågningar är inriktade på att förstå användarperspektiv, förhållningssätt och krav som är relevanta för att möjliggöra elevers deltagande i skolan. Fyra deltagandebaserade studier undersöker ur ett sociokulturellt perspektiv elevers och lärares syn på teknikförstärkt lärandes roll för att underlätta de betydande interaktioner som främjar deltagande i lärandemiljöer. Elever uttrycker brist på digitala resurser som aktivt stödjer deras deltagande, som till stor del utgår ifrån användandet i deras privatliv. De betonar behovet av ökad användning av digitala resurser i informationshantering, social interaktion och i utbytet med undervisningsinnehåll. Lärare betonar vikten av att kunna ge aktuell och snabb feedback till eleverna via digitala plattformar. Lärarna understryker behovet av att visualisera elevernas resonemang samt kunna sammanställa och ha uppdaterade resultat på både individ- och gruppnivå. Båda lärarna och eleverna identifierar potentialen hos digitala resurser för att öka elevernas deltagande. Det råder enighet om nödvändigheten av att utveckla flexibla digitala resurser som kan hantera informationsflöden och tillhandahålla gemensamma utrymmen för interaktion och samarbete. Resultat från studierna indikerar att lärare och elever har olika uppfattningar om hur mycket digitala resurser används för att stödja elevdeltagandet. Denna slutsats anses grundad i skillnaden mellan elevers och lärares perspektiv på innebörden av elevdeltagande, samt vilka förutsättningar av användningen av digitala resurser som det utgås ifrån (det hemmet erbjuder eller det skolan kan erbjuda). Det sociokulturella perspektivet betonar att lärande underlättas och stärks av ett meningsfullt socialt deltagande, vilket behöver relateras till den pågående utvecklingen av lärmiljöer i det snabbt föränderliga digitala landskapet. Avhandlingen presenterar principer för effektiv användning av teknik med fokus på tillgänglighet, anpassningsförmåga till individuella lärstilar och att stärka en gemensam känsla av bidrag och tillhörighet. Dessa principer, som härrör från lärarnas erfarenheter, tros stödja lärares pedagogiska praktiker i målet att öka elevernas deltagande i lärandeprocessen.
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| 5. |
- Hägglund, Maria, et al.
(författare)
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A New Approach for Goal-oriented Analysis of Healthcare Processes
- 2010
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Ingår i: World Congress on Medical and Health Informatics (Medinfo'10). - : IOS Press. ; 160:Pt 2, s. 1251-5
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- The development of efficient e-services for patient-centered healthcare requires insight into concrete problems in administrative and clinical work processes as well as an understanding of the strategic goals that should guide these healthcare processes. However, considering both concrete process-related problems and high-level strategic goals during process analysis and solution design can be proble-matic. To address this, we propose a structured approach for analyzing both high- and low-level goals in a healthcare process and relating these to identified problems. Thereby proposed solutions for each problem in form of, e.g. e-services can be connected to strategic goals. The approach consists of five steps; process modeling; process-based problem identification and classification; process goal identification; mapping to strategic goals; and solution pro-posal. The approach is illustrated by examples from a case study of Swedish stroke care. In conclusion, the approach enables analysis of high- and low-level goals in a healthcare process by relating these to identified problems. The results thereof form a basis for redefinition of current care processes, as well as for design of supporting e-health solu-tions.
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| 6. |
- Zdravkovic, Jelena, et al.
(författare)
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Preface
- 2022
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Ingår i: Lecture Notes in Business Information Processing. - 1865-1356 .- 1865-1348. ; 451, s. V-VI
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)
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| 7. |
- Zdravkovic, Jelena, et al.
(författare)
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Exploring REA and Open-edi Business Frameworks for Service Modeling
- 2010
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Ingår i: CEUR Workshop Proceedings. - : CEUR. ; , s. 106-119
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Contemporary business collaborations foster enterprises to make their offerings available to partners and consumers as e-services. In this setting, high-level enterprise models, such as business models, provide an economically aware perspective for elicitation of business services, and thereby, e-services. Recently, REA and Open-edi business frameworks have been jointly considered to provide the Open-edi Business Transaction Ontology (OeBTO) for exploring concepts, relationships and actors involved in business collaborations. In this study, we use these frameworks and supporting architectures to propose a service-centric business model. From a model-based development perspective, the model that we propose is intended to be transformed to a system-centric service model, and further to Web service specifications and coordinations. The purpose of this study is primarily aimed toward an explorative and business-founded identification of services. An example from the insurance business sector is used to argument the way we ground and apply our proposed method.
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| 8. |
- Zdravkovic, Jelena, et al.
(författare)
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Future of Capability Management
- 2018
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Ingår i: Capability Management in Digital Enterprises. - Cham : Springer. - 9783319904238 - 9783319904245 ; , s. 385-396
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Bokkapitel (refereegranskat)abstract
- Capability management has been the subject of a lot of research during the past years. Many of the results achieved have been presented in the previous chapters. Although the advancements have been substantial, a number of open issues and research questions remain. The chapter gives a summary on the ongoing research in the field and an outlook on future activities. More specifically, we discuss capability management for increasing cyber resilience, supporting digital transformation in organizations, managing big data, as well as carrying out continuous information system development.
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| 9. |
- Berger-Reinhartz, Iris, et al.
(författare)
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Guest editorial for EMMSAD’2019 special section
- 2021
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Ingår i: Software and Systems Modeling. - : Springer Nature. - 1619-1366 .- 1619-1374. ; 20, s. 25-26
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- The EMMSAD (Exploring Modeling Methods for Systems Analysis and Development) conference series organized 24 events from 1996 to 2019, associated with CAiSE (Conference on Advanced Information Systems Engineering). From 2009, EMMSAD has become a two-days working conference. From 2017, EMMSAD best papers are invited to submit extended versions for considering their publication in the Journal of Software and Systems Modeling (SoSyM). The main topics of the EMMSAD series have the focus on models and modeling methods for software and information systems development, requirements engineering, enterprise modeling and architecture, and business process management. The conference further addresses evaluation of modeling methods through a variety of empirical and nonempirical approaches.
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| 10. |
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Enterprise, Business-Process and Information Systems Modeling : 21st International Conference, BPMDS 2020, 25th International Conference, EMMSAD 2020, Grenoble, France, June 8–9, 2020, Proceedings
- 2020. - 1
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Proceedings (redaktörskap) (refereegranskat)abstract
- This book contains the proceedings of two long-running events held along with the CAiSE conference relating to the areas of enterprise, business-process and information systems modeling: the 21st International Conference on Business Process Modeling, Development and Support (BPMDS 2020) and the 25th International Conference on Exploring Modeling Methods for Systems Analysis and Development (EMMSAD 2020). The two working conferences had a joint keynote on “Automated Process Improvement: Status, Challenges, and Perspectives” given by Marlon Dumas, Professor of Information Systems at Institute of Computer Science, University of Tartu.
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