| 1. |
- Carlsson, Linnea
(author)
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Social Aspects of Strategizing Industrial Digitalization
- 2023
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Doctoral thesis (other academic/artistic)abstract
- This thesis aims to contribute to understanding how contemporary Swedish manufacturing organizations can strategize industrial digitalization with an emerging focus on social aspects. It complements earlier research by highlighting Swedish manufacturing organizations as they stand at the intersection of Industry 4.0 and Industry 5.0.The thesis is a longitudinal case study of interviews and focus groups between early 2019 and spring 2023. The case study follows an explorative approach to give texture to industrial digitalization and to understand the social aspects of strategizing industrial digitalization. It is limited to the Swedish context and the characteristics of original equipment manufacturers.The thesis contributes by texturizing industrial digitalization through three social aspects, which are argued to be a way for manufacturing organizations to give shape to industrial digitalization. The social aspects elaborated on and presented in this thesis are: to look beyond digital technologies, to formalize a shared understanding, and to transcend organizational structures. These social aspects are thematic but also interlinked. Together, these social aspects bring insights into how managers can guide the organizational capabilities to ensure synergy between an organization’s actions and objectives when strategizing industrial digitalization. Strategizing industrial digitalization should, therefore, be texturized by each organization to define and redefine its organizational capabilities. This means each organization's social aspects are unique, making the manufacturing organizations' capabilities unique.
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| 2. |
- Carstensen, Peter H., et al.
(author)
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"Here is the knowledge-where should I put it?" : Findings from a study of how knowledge spaces are used within a support group
- 1999
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In: Proceedings. IEEE 8th International Workshops on Enabling Technologies. - : IEEE. ; , s. 223-231
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Conference paper (peer-reviewed)abstract
- In order to design useful knowledge media spaces to knowledge workers it is essential that we understand the nature of the work conducted and the knowledge applied in real settings. This paper reports from a study of how a group of quality assurance specialists gather, structure and distribute information and knowledge. Based on the findings a number of overall requirements for knowledge mediaspaces are identified and discussed. The essential findingswere that information and knowledge are created and handled in many different ways and have many differentforms. The core issues of our lessons learned so far are that we carefully need to consider knowledge media spaces both in terms of communication channels and knowledge archives. Knowledge media spaces should be seen as spaces in which knowledge and information is exchanged, filed,retrieved, presented and refined by actors having different vocabulary and perspectives on the knowledge. These characteristics must be taken into account when designing IT and multimedia based knowledge media spaces.
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| 3. |
- Karlsson, MariAnne, 1956, et al.
(author)
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Use-centred design of medical and health care technology: a pilot study of field tests as a development tool
- 2011
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In: International Journal of Biomedical Engineering and Technology. - : InderScience Publishers. - 1752-6426 .- 1752-6418. ; 5:1, s. 11-28
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Journal article (peer-reviewed)abstract
- The purpose of the project described in the paper was to develop a process through which users, staff as well as patients, can be involved in field evaluations of medical and health-care technology. Interviews with different stakeholders and the experiences from four case studies have led to the following conclusions: Users have the potential to act as active evaluators rather than passive subjects or participants only. However, user involvement in field evaluations must be supported by a formation of facilitators or ‘door openers’ to the health-care organization, moderators enhancing the dialogue between developers and users, and mentors for the users acting as evaluators.
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| 4. |
- Bergquist, Magnus, 1960, et al.
(author)
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Practising Peer Review in Organizations: a Qualifier for Knowledge Dissemination and Legitimization
- 2001
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In: Journal of Information Technology. - London : SAGE Publications. ; 16:2, s. 99-112
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Journal article (peer-reviewed)abstract
- A key issue in many organizations is how to disseminate information in an effective way and, more importantly, how to make use of this information in order to create new knowledge. One way of addressing this problem is to focus on how information is socially transformed into knowledge. This includes how knowledge is handled in practice and how the knowledge produced is quali ed as being something worth knowing and acting upon. Two well-established practices for doing this are the refereeing system and the peer review process. These are used in scienti c communities as a means of validating and legitimating knowledge, for example by reviewing journal papers before publishing or project proposals before granting funds, etc. This paper argues that peer review is a useful concept when looking at knowledge creation and legitimization in organizations. The social meaning of peer review is to legitimize new knowledge by organizationally sanctioning it and thereby creating a platform for collective sense making. This paper uses an example from a eld study in a pharmaceutical company in order to illustrate this argument. The study took place in a quality support department where the quality of health care products and processes was assessed. The organization had a need for fast and reliable updating of information that could in uence how the production process of pharmaceuticals should be carried out. In order to cope with these problems the department established an ‘evaluation loop’, which shared several characteristics with the peer review process.
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| 5. |
- Islind, Anna Sigridur, 1985-, et al.
(author)
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Learning in home care : a digital artifact as a designated boundary object-in-use
- 2017
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In: Journal of Workplace Learning. - : Emerald Group Publishing Limited. - 1366-5626 .- 1758-7859. ; 29:7/8, s. 577-587
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Journal article (peer-reviewed)abstract
- PurposeThe aim of this paper is to understand how the role of an mHealth artifact plays out in home care settings. An mHealth artifact, in terms of a mobile app, was tested to see how the quality of home care work practice was enhanced and changed. The research question is: In what ways does an mHealth artifact re-shape a home care practice and how does this affect the interaction between caregivers and the elderly and learning opportunities for the caregivers?Design/methodology/approachAn action research approach was taken and the study was conducted in a home care organization in a Swedish municipality. The data were collected through semi-structured interviews and observations that were conducted during home visits. Concepts of learning and boundary objects were used to analyze and distinguish interactions and conversations with the mHealth artifact.FindingsThe study shows how an mHealth artifact is re-shaping a home care practice and how this affects interactions and identifies learning opportunities. Views on the mHealth artifact as a designated boundary object as well as a boundary object-in-use must co-exist.Originality/valueThe study provides qualitative descriptions from using an mHealth artifact for home care, which is an emerging area of concern for both research and practice. It focuses on the interactional and organizational values generated from the actual use of the designed mobile application
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| 6. |
- Lundh Snis, Ulrika, 1970-, et al.
(author)
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Knowing the Practice of Industry 4.0 Through Industrial Work-integrated Learning
- 2019
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In: Book of abstracts. ; , s. 72-73
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Conference paper (peer-reviewed)abstract
- In this article we analyze three manufacturing organizations' manifested expressions of different workplace initiatives related to industry 4.0. Key representatives in these organizations raise their concerns regarding changed content and forms of work as an answer to increased automation and digitalization. The wave of industry 4.0 includes smarter industrial solutions such as internet-based networks so that organizations can use connectivity of machines that can tie product development and continuous data productionwith the factory environment in new ways. Hence, the industrial work environment is under restructuring and industrial companies' work conditions are being transformed. In this article we ask the question: How do industry practitioners that currently are engaged in the transformation processes related to industry 4.0 initiatives perceive their work? Based on interviews with key representatives of three global manufacturing companies we will discuss 73 implications for industrial work-integrated learning (I-WIL) that takes into account the companies' transformative need to rethink their industrial operations and learning mindsets. We found that the introduction of disruptive digital technologies drastically changes the companies' operations. Leaders' management needs to be synchronized with practitioners' new work situations and their learning opportunities.
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| 7. |
- Gråsjö, Urban, 1962-, et al.
(author)
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Experience Design : Understanding the Role of Technology for Virtual Experiences
- 2006
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In: Proceedings of 29th Information System Research Seminar in Scandinavia, IRIS 29.
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Conference paper (peer-reviewed)abstract
- New technologies have always teased the imagination of avant-garde artists on how to challenge existing cultural paradigms. For instance, experience design for the creative industries of today provides exciting challenges with a potential to innovate practices and creating new ways of interaction between the artist and her audience. In an ongoing research project we aim at framing the design space for virtual experiences. The paper presents and discusses the role of technology in such context and use three ongoing case studies where ICT has been used to augment and support consumers of cultural experiences. The analysis shows how technology-driven interventions are less oriented towards radical change compared to interventions that are rooted in their nondigital origins.
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| 8. |
- Lundh Snis, Ulrika, 1970-
(author)
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Blast From the Past : When Knowledge Met Computers
- 2002
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In: Proceedings of IRIS25.
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Conference paper (peer-reviewed)abstract
- The motivation for this paper is driven by the fact that studies on knowledge management tend to be approached in a very generalised, or even, categorised way. The paper outlines the need to understand how knowledge and computers have met before in both research and practice. What lessons might be learned from these previous studies? What is the prevalent understanding of computer supported knowledge management? Are we now ready to acknowledge that computers serve as active tools for knowledge creation and business performance? The paper can be seen as a theoretical contribution to the general discussion of computer support and knowledge management in terms of presenting a historical review of knowledge system generations as well as future implications for research
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| 9. |
- Gellerstedt, Martin, 1966-, et al.
(author)
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Do Municipal Facebook Performance and Citizen Satisfaction go Hand in Hand?
- 2020
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In: Electronic Journal of e-Government. - : Academic Conferences and Publishing International Limited. - 1479-439X. ; 18:2, s. 30-42
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Journal article (peer-reviewed)abstract
- This paper examines the relation between municipalities' social media performance and citizen satisfaction withthe municipality. An observational study was conducted, based on four different Swedish national public data sources. Thestudy shows that municipalities' Facebook performance is correlated to citizens' satisfaction with living in the municipalityand with satisfaction with municipal service provision. There was however no significant relationship between Facebookperformance and satisfaction with transparency and influence from a citizen perspective. In conclusion, one importantimplication of the study is that citizen perception regarding whether a municipality is a good place to live in or not is related to the use of social media for promoting the municipality. Furthermore, a relation between satisfaction and citizenperception of government service performance implies that social media could be valuable for interaction and co-creation.Finally, an implication is that usage of social media and the potential relationship to trust, influence and transparency mustbe further elaborated and studied. Overall, our recommendation is that municipalities and their citizens may benefit fromwell thought-out strategies of how to use social media for marketing, interaction and co-creating.
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| 10. |
- Lundh Snis, Ulrika, 1970-, et al.
(author)
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Crossing Boundaries Through Work-integrated Knowledge Communities
- 2003
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In: E-Learn. - San Diego, CA : Association for the Advancement of Computing in Education (AACE). - 9781880094501 ; , s. 1707-1710
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Conference paper (peer-reviewed)abstract
- This paper reports from the preliminary lessons learned of an action case study in which learning initiatives in a business organisation are investigated. The main question is abouthow to integrate knowledge and learning processes in business work processes? We are at present facing the challenge of integrating an actual business work process with an sustainable knowledgeand learning process in an on-going action case research project together with a company withinthe chemical industry. We argue for a greater appreciation of informal learning processes as powerful complements to formal training and capability building. The implications from the casestudy so far, are that the business processes need to reconsider its learning capacity from the pointof view of actual work practice. We propose the vision of a work-integrated knowledge community that is facilitated by crossing boundaries in the daily work practice of business organisations
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