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1.
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2.
  • Ståhlbröst, Anna, et al. (författare)
  • Social media for user innovation in Living Labs a framework to support user recruitment and commitment
  • 2013
  • Konferensbidrag (refereegranskat)abstract
    • Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: facilitator, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.
3.
  • Spante, Maria, 1967- (författare)
  • Connected Practice The Dynamics of Social Interaction in Shared Virtual Environment
  • 2009
  • Doktorsavhandling (övrigt vetenskapligt)abstract
    • This thesis investigates the phenomenon of social interaction in shared virtual environments (SVEs), supported by virtual reality (VR) systems over time. SVEs are computer generated 3D graphical spaces where geographically distributed people can meet and interact with each other in a graphical space. Although there have been a number of studies about social interaction in SVEs, there has been a lack of research looking into changes over time, which this thesis does. In order to gain more knowledge about social interaction over the longer term, this thesis compares and contrasts four different types of VR systems that supported various SVEs. Two of the systems were internet based SVEs on desktop computers where many users could interact at the same time. One of the SVEs had voice based communication. The other SVE had text based communication. The other two were based in laboratory settings. One setting was networked immersive projection technologies (IPT) in which two participants performed a variety of tasks together. The other was one IPT connected to a desktop VR and participants changed systems half way through the trial in which they collaboratively solved a task together. In both settings voice based communication were used. Observations and other methods of analysis were carried out, focusing on differences and similarities in peoples behaviors in the process of social interaction over time in SVEs. The six papers contained in this thesis explore social interaction over time in shared virtual environments. This thesis argues that technology becomes not only a tool for social interaction; it also becomes a key aspect in social interaction. While the technology filters out some of the social cues we are familiar with from face to face situations, it also ‘filters in’ new cues that become important for how people can connect to each other in the shared virtual environment. Over time, these social cues, that people creates among themselves while using the technology, become essential for people learn about; otherwise they find it difficult to relate to each other and do things together in the shared virtual environments. The more difficulties people have in figuring out how to use the technology while interacting with others, the less they will accept the technology as an appropriate tool for connecting people and doing things together. The reason for this is that social and technical issues can only be separated analytically in shared virtual environments; in practice, as this thesis shows, they are highly intertwined. This thesis puts forward a dynamic model identifying the importance of looking more explicitly at individuals, technology, task and time while studying social interaction in SVEs. In this way, the thesis combines a number of insights both from previous social science theories of social interaction and practices - together with observations from the studies this thesis builds on. The thesis puts forward a concept that includes these insights - connected practice, defined as the dynamics of social interaction in technical systems. This concept can guide future studies to incorporate both technical and social aspects over time since it was shown to be the key to understanding the phenomenon of this thesis. It is finally suggested in the thesis that the concept connected practice can be utilized in other technical systems apart from SVEs in future research of social interaction in technical systems.
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4.
  • Röhle, Theo, 1976- (författare)
  • Dissecting the Gatekeepers : Relational Perspectives on the Power of Search Engines
  • 2009
  • Ingår i: Deep Search : The Politics of Search beyond Google. - Innsbruck, Wien, Bozen : Studienverlag. - 978-3-7065-4795-6 ; s. 117-132
  • Bokkapitel (övrigt vetenskapligt)abstract
    • The paper engages in an in-depth discussion of the search engine Google, focusing on its relationship to webmasters and users. Attempts by webmasters to game the ranking system in order to boost the position of their websites are met by Google with a subtle combination of rewards and punishment. It is argued that this strategy involves the establishment of a disciplinary regime that enforces a certain norm for web publishing. Google’s relationship to the users, on the other hand, is characterized by less invasive forms of power. By inserting itself deeply into the users’ information environment, Google can collect and analyze unprecedented amounts of user data. It is argued that the modeling of segmented consumption behavior that these schemes are based upon involves a governmental form of power. It is a kind of power that aims at controlling differential behavior patterns by gaining an intimate statistical knowledge of a population and using this knowledge as a means of predictive risk management.
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5.
  • Cano-Viktorsson, Carlos, 1977- (författare)
  • From Vision to Transition Exploring the Potential for Public Information Services to Facilitate Sustainable Urban Transport
  • 2014
  • Licentiatavhandling (övrigt vetenskapligt)abstract
    • Background: Policy initiatives to promote sustainable travel through the use of Internet based public information systems have increased during the last decade. Stockholm, in being one of the first cities in Europe to implement an Internet based service for facilitating sustainable travel is believed to be a good candidate for an analysis of key issues for developing sustainable travel planning services to the public.Aim: This thesis investigates the past development of two Stockholm based public information systems and their services in order to draw lessons on how to better provide for a public information service geared towards facilitating  environmentally sustainable travel planning through information and communications technology. The overall goal of the thesis is to contribute to an understanding on how to better design and manage current and future attempts at facilitating sustainable travel planning services based on historical case studies.Approach: The thesis draws ideas from the concept of organizational responsiveness – an organization’s ability to listen, understand and respond to demands put to it by its internal and external stakeholders – in order to depict how well or not the two public information systems and their owners have adapted to established norms and values of their surroundings.Results: Overall, the findings from the historical case studies suggest that organizations attempting to provide sustainable travel planning to the public need to design and manage their systems in such a way that it responds to shifting demands on how to provide for information. Implementing and embedding new technologies involves complex processes of change both at the micro level – for users and practitioners of the service – and at the meso level for the involved public service organizations themselves. This condition requires a contextualist framework to analyze and understand organizational, contextual and cultural issues involved in the adoption of new technologies and procedures.Conclusions: The thesis concludes with a discussion on how the findings from the historical case studies may provide lessons for both current and future attempts at providing public information systems geared towards facilitating environmentally sustainable travel planning to the public. Historical examples and issues concerning collective intelligence and peer to peer based forms of designing, producing and supervising public information services identified throughout the study are looked upon and discussed in terms of their possible role in increasing the potential for public information services to facilitate sustainable urban transport.
6.
  • Haftor, Darek, et al. (författare)
  • A Framework for the Modelling of Tempo-Spatial Enterprise Operations
  • 2007
  • Ingår i: International Journal of Applied Systemic Studies. - 1751-0589. ; 1:3, s. 231-247
  • Tidskriftsartikel (refereegranskat)abstract
    • A framework for the modelling of enterprise operations is presented, aiming at enabling a conception of enterprise operations in three explicitly aligned perspectives: its what, or morphology; its when, or temporal position; its where, or spatial position. It is derived from the precepts of a General Systems Theory and its General Process Theory. The practical and empirical benefit of this framework is indicated by a real-life case, a so-called 'Transatlantic Shopping Process', where the models constructed enable management of complexities emerging from enterprise operations.
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7.
  • Haftor, Darek, 1969-, et al. (författare)
  • A Principal Exposition of Jean-Louis Le Moigne's Systemic Theory
  • 1997
  • Ingår i: Cybernetics & Human Knowing. - 0907-0877. ; 4:2-3, s. 35-77
  • Tidskriftsartikel (refereegranskat)abstract
    • Cette étude des fondements théoriques et épistémologiquse de la Modélisation Systémique, rédigée par un chercheur suédois pariculiérement actif au sein duProgramme européen MCX, Darek Eriksson, a été publiée en 1997, dans la Revue "Cybernetics and Human Knowing". Vol. 4 no. 2-3 1997. Le programme européen MCX remercie chaleureusement le rédacteur en chef et infatiguable animateur de la revue, Sören Brier http://www.flec.kvl.dk/sbr/index.htm et son éditeur (publisher) Ed. of Cybernetics & Human Knowing www.imprint.co.uk/C&HK, de nous autoriser confraternellement à publier ici la version intégrale de cet article original.
8.
  • Chronéer, Diana, et al. (författare)
  • Systems Thinking Benefits in Supply Change Management An illustration of the viable systems model in a supply chain
  • 2009
  • Ingår i: International Journal of Intelligent Systems Technologies and Applications. - Inderscience Publishers. - 1740-8865. ; 6:3/4, s. 227-248
  • Tidskriftsartikel (refereegranskat)abstract
    • Existing product development models are solely an organisational matter. They do not take into consideration the whole Supply chain (SC) and its different actors. In this article, we investigate how Supply Chain Management and Viable System Model (VSM) can support and create an effective use of information in product development and hence identify critical linkages in the SC. The aim is to introduce VSM as a framework that enables an analysis of companies’ SCs and visualise vital inter-organisational relationships that should be integrated in product development.
9.
  • Mansour, Osama, 1983-, et al. (författare)
  • Social Media and Organizing An Empirical Analysis of the Role of Wiki Affordances in Organizing Practices
  • 2013
  • Ingår i: 34th International Conference on Information Systems (ICIS 2013) : Reshaping Society Through Information Systems Design. - 978-0-615-93383-2 - 9781629934266 ; s. 3470-3488
  • Konferensbidrag (refereegranskat)abstract
    • The evolution of social media has introduced novel possibilities for work and interaction in organizations. The wiki technology is one important kind of social media technologies that is increasingly used to facilitate the creation and sharing of organizational knowledge within communities. Given the increasing use of social media in organizations and the lack of knowledge on their consequences for organizing, we use an affordance lens to explore the enactment of organizational wiki affordances. Using qualitative data obtained through interviews, field visits, and documents from two multinational organizations –CCC and IBM– we first identified eight affordances that describe various wiki possibilities and practices. We then identified four properties of these affordances including multiplicity, referential, situatedness, and communal. These properties represent the main contribution of the paper in that they extend the notion of affordance by theorizing new concepts that describe relational dynamics, situated and contextual conditions, and social factors involved in enacting, perceiving, and exploiting affordances. 
10.
  • Cano-Viktorsson, Carlos, 1977- (författare)
  • From Maps to Apps : Tracing the Organizational Responsiveness of an Early Multi-Modal Travel Planning Service
  • 2015
  • Ingår i: The Journal of urban technology. - London : Taylor & Francis. - 1063-0732. ; 22:4, s. 87-101
  • Tidskriftsartikel (refereegranskat)abstract
    • An Internet-based system for informing on multimodal travel planning (several modes of transportation) was introduced in Stockholm, Sweden in October 2000 in the form of a web page called trafiken.nu. The web page has a historical value of being one of the first attempts in Europe, and possibly the world, at providing an ICT-based travel planning service geared towards facilitating sustainable travel to the general public. The aim of this article is to investigate the historical development of trafiken.nu in order to draw lessons on how to better provide for a public information service with a potential for facilitating sustainable travel planning. Findings from the study of trafiken.nu suggest that the organizations behind the service have been slow in adapting to shifting media technology practices on how to provide for information which has affected the uptake of the service. Lessons from the case study provide a basis for arguing that organizations attempting to implement public information services would benefit from finding a means of harnessing collective intelligence in order to provide for a more customizable and responsive service to the general public.
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