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1.
  • Lagrosen, Yvonne, 1966, et al. (creator_code:aut_t)
  • Kvalitetsutveckling i sjukvården
  • 2006
  • record:In_t: HEL. - Göteborg : Sahlgrenska akademin vid Göteborgs universitet. - 9197613606 ; , s. 112-121
  • swepub:Mat_chapter_t (swepub:level_scientificother_t)
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2.
  • Landscheidt, Steffen, et al. (creator_code:aut_t)
  • The future of industrial robot business: Product or performance based?
  • 2018
  • record:In_t: Procedia Manufacturing. - : Elsevier BV. - 2351-9789. ; 25, s. 495-502
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • The robot market today is mainly based on product-centered sales concepts. In the future, traditional procurement of industrial robots can be expected to become less important and the business models will shift the focus towards leasing or even pay-per-use. This paper discusses how these new business models should be designed and what components and features are needed for successful implementation. Digitalization, circular economy, cultural barriers, business traditions and fear of new philosophies are investigated and put into the context of the advantages offered. A possible transformation process is set into the context of the product-process matrix.
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3.
  • Kans, Mirka, 1971, et al. (creator_code:aut_t)
  • Service-based business models in the Swedish railway industry
  • 2021
  • record:In_t: Journal of Quality in Maintenance Engineering. - : Emerald Group Publishing Limited. - 1355-2511 .- 1758-7832. ; 29:5, s. 68-87
  • swepub:Mat_article_t (swepub:level_refereed_t)abstract
    • Purpose: The purpose is to describe new business opportunities within the Swedish railway industry and to support the development of business models that corresponds with the needs and requirements of Industry 4.0, here denoted as Service Management 4.0. Design/methodology/approach: The study is an in-depth and descriptive case study of the Swedish railway system with specific focus on a railway vehicle maintainer. Public reports, statistics, internal documents, interviews and dialogues forms the basis for the empirical findings. Findings: The article describes the complex business environment of the deregulated Swedish railway industry. Main findings are in the form of identified business opportunities and new business model propositions for one of the key actors, a vehicle maintainer. Originality/value: The article provides valuable understanding of business strategy development within complex business environments and how maintenance related business models could be developed for reaching Service Management 4.0.
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4.
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5.
  • Ohlsson, Claes, 1970- (creator_code:aut_t)
  • The Rhetoric of Financial Literacy
  • 2012
  • record:In_t: Journal of Interdisciplinary Economics. - : SAGE Publications. - 0260-1079 .- 2321-5305. ; 24:1, s. 55-75
  • swepub:Mat_article_t (swepub:level_refereed_t)abstract
    • This article concerns the use of rhetoric strategies in call for improved financial literacy and financial education. The article combines a presentation of how rhetoric is used in financial literacy improvement initiatives and a discussion on the benefits of including a rhetoric framework in future studies of financial literacy and of finance economy in everyday life. The examples are sampled from the OECD website IGFE and from country-specific initiatives and programmes for improving levels of financial literacy in the general public. The central issue of the article is how the notions of objectivity and rationality together are prevailing as a general theme in the current discourse of the field. The discussion includes how information on financial matters is presented in programme initiatives from mainly an objective and rational perspective and in this sense even may be seen as being ‘anti-rhetoric’. The notion of information accessibility does in this sense become a question of individual activity where the possibility to take ‘financial charge’ of the situation is linked to being able to process ‘objective’ information about financial markets and instruments. The rhetoric patterns of perceived rationality in the studied initiatives can further be seen as linked to personal morality and the incentive to be financially literate in order to control one’s personal economy.
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6.
  • Ohlsson, Claes, 1970- (creator_code:aut_t)
  • Finansutbildning i marknadens tjänst
  • 2016
  • record:In_t: Ord och bild. - 0030-4492 .- 1402-2508. ; :2, s. 66-72
  • swepub:Mat_article_t (swepub:level_refereed_t)
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7.
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8.
  • Forslund, Helena, 1964-, et al. (creator_code:aut_t)
  • Supplier flexibility in the order-to-delivery process – a customer perspective
  • 2021
  • record:In_t: International Journal of Physical Distribution and Logistics Management. - : Emerald Group Publishing Limited. - 0960-0035 .- 1758-664X. ; 51:1, s. 4-24
  • swepub:Mat_article_t (swepub:level_refereed_t)abstract
    • Flexibility is one enabler of efficient use of resources, and is therefore an antecedent to sustainability. The purpose of this article is to identify supplier flexibility variables in, and related to, the order-to-delivery (OTD) process and categorize them into a framework, followed by empirically exploring the framework. A perception-based survey was sent to Swedish purchasing managers. 289 responses were received. After descriptive gap analysis, exploratory factor analysis was applied to structure the responses into factors. This formed the basis for hierarchical linear regression analysis, explaining supplier flexibility. A conceptual framework, specifying supplier flexibility into volume, delivery and information exchange dimensions and relating these dimensions to the OTD process, was developed. Significant negative gaps between actual and demanded volume flexibility and delivery flexibility were identified, while significant positive gaps were found for information exchange flexibility. The factor analysis revealed three factors. The regression analysis verified that OTD-related information exchange flexibility and OTD-related volume and delivery flexibility explain the variation in OTD-specific flexibility, and are important antecedents for supplier flexibility in the OTD process. Research limitations/implications A contribution to research is the framework – with defined, related and empirically validated flexibility types. The study proposes a perception-based way to capture supplier flexibility in the OTD process, which is of practical relevance when evaluating suppliers. Identifying, conceptualizing and capturing types of supplier flexibility in the OTD process is new related to academic literature. The wide empirical study, mapping supplier flexibility gaps, is unique in its focus.
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9.
  • Forslund, Helena, 1964-, et al. (creator_code:aut_t)
  • Integrating the performance management process of on-time delivery with suppliers
  • 2010
  • record:In_t: International Journal of Logistics. - : Informa UK Limited. - 1367-5567 .- 1469-848X. ; 13:3, s. 225-241
  • swepub:Mat_article_t (swepub:level_refereed_t)abstract
    • This paper discusses the importance of integrating the performance management (PM) process of on-time delivery with suppliers and analyses the perceived degree of such integration. It describes how the PM process of on-time delivery is managed in manufacturing companies and compares the integration and management issues of on-time delivery between companies with high and low perceived on-time delivery performance. Analysis is based on a survey study of Swedish manufacturing companies in 10 industrial sectors. The focus is on on-time delivery from the respondents' most important supplier. The PM activities defining metrics, target setting, measurement and analysis are not highly integrated between customers and suppliers when measuring on-time delivery. This is especially true for measurement activity, which is the activity with most issues to manage and integrate. The PM issues most significantly related to high on-time delivery performance were automated data collection, registration and report generation.
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10.
  • Forslund, Helena, 1964-, et al. (creator_code:aut_t)
  • Order-to-delivery process performance in delivery scheduling environments
  • 2009
  • record:In_t: International Journal of Productivity and Performance Management. - : Emerald. - 1741-0401 .- 1758-6658. ; 58:1, s. 41-53
  • swepub:Mat_article_t (swepub:level_refereed_t)abstract
    • Purpose – The purpose of this paper is to generate a performance model for an order‐to‐delivery (OTD) process in delivery scheduling environments. It aims to do this with a triadic approach, encompassing a customer, a supplier and a logistics service provider.Design/methodology/approach – The paper takes the form of a conceptual analysis and a triadic case study on performance measurement requirements in an OTD process characterized by delivery scheduling, and generating performance models.Findings – Two OTD process performance models, one for the supplier's delivery sub‐process and one for the customer's delivery scheduling, the logistics service provider's transportation and the customer's good receipt sub‐process, in delivery scheduling environments are generated.Research limitations/implications – A single case study limits the levels of external validity and reliability to analytical generalization.Practical implications – The generated performance models include definitions of four sub‐processes and outline ten performance dimensions that should be of relevance for several companies to apply.Originality/value – This is the first approach that generates performance models for a triadic OTD process for use in delivery scheduling environments.
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