| 1. |
- Nordin, Fredrik, 1967-, et al.
(författare)
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Solutions offerings : a critical review and reconceptualisation
- 2010
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Ingår i: Journal of Service Management. - : Emerald. - 1757-5818 .- 1757-5826. ; 21:4, s. 441-459
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – To offer a critical analysis of the literature of solutions offerings; to provide a new conceptual framework, incorporating dimensions that can distinguish between different kinds of solutions, and connect their different characteristics.Design/Methodology/Approach – A critical review of the relevant literature, both 28 contributions identified in a search of three major databases and a range of other published work for the broader perspective, illustrated by real-world examples.Findings – There is no unanimous and rigorous definition of solutions, but rather a number of often broad and generic descriptions that could be applied to a wide array of different offerings, if not generically.Research Limitations/Implications – The sample of subject-specific contributions to the literature may not have been sufficient, and a wider selection of keywords to identify them might have captured a richer variety of concepts and opinions.Originality/Value – This structured and critical review contributes to the literature on services and solutions, by developing a conceptual framework as a basis for future studies and current management strategy.
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| 2. |
- Nordin, Fredrik, 1967-, et al.
(författare)
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Building a new supply chain position : an exploratory study of companies in the timber-housing industry
- 2010
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Ingår i: Construction Management and Economics. - : Taylor & Francis. - 0144-6193 .- 1466-433X. ; 28:10, s. 1071-1083
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we explore challenges in implementing innovations that require that companies establish new positions in a construction supply chain. Based on three in-depth case studies in the Swedish wood-working industry, it is concluded that different challenges arise depending on how the company establishes the new position (through organic growth, collaboration or acquisition), and whether the company moves backwards or forwards in the supply chain. Challenges are path-dependent on previous competencies and relationships, where technology-oriented companies have customer-related difficulties, and market-oriented companies’ challenges mainly arise out of technological solutions. Further challenges appear in establishing new relationships at new positions, and emerge from norms and understandings in established structures. We also elaborate on how managers may approach similar kinds of innovations, and build a new supply chain position in any context.
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| 3. |
- Hillman, Karl, et al.
(författare)
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Fostering sustainable technologies : A framework for analysing the governance of innovation systems
- 2011
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Ingår i: Science and Public Policy. - : Beech Tree Publishing. - 0302-3427 .- 1471-5430. ; 38:5, s. 403-415
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Tidskriftsartikel (refereegranskat)abstract
- The development and diffusion of technological innovations need governing in order to contribute to societal goals related to sustainability. Yet, there are few systematic studies mapping out what types of governance are deployed and how they influence the development and diffusion of sustainable technological innovations. This paper develops a framework for analysing the role of governance in innovation systems aimed towards sustainability. The framework is based on the literatures on governance, technological innovation systems and socio-technical transitions. We foresee empirical studies based on the framework that may serve as a needed input into governance processes. © Beech Tree Publishing 2011.
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| 4. |
- Nordin, Fredrik, et al.
(författare)
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The risks of providing services : Differential risk effects of the service-development strategies of customisation, bundling, and range
- 2011
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Ingår i: Journal of Service Management. - : Emerald. - 1757-5818 .- 1757-5826. ; 22:3, s. 390-408
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - The purpose of this paper is to examine the risks for manufacturing companies of extending their traditional goods offerings by the addition of different kinds of services. Design/methodology/approach - The study develops a conceptual framework of nine propositions (and corresponding diagrammatic representations) of the relationships between: three kinds of risk (operational, strategic, and financial); and three strategies for the provision of added service (customisation, bundling, and broadening the range of offerings). This conceptual framework is examined empirically by qualitative analysis of data gathered in a three-year longitudinal study of managerial representatives from nine multinational manufacturing firms engaged in the addition of services to their traditional goods offerings. Findings - It was found that eight of the nine propositions are fully supported, and one receives equivocal support. In addition, several contextual factors are identified as moderating influences on the relationships between the three categories of service offering and the three classes of risk. Research limitations/implications - The study provides an original conceptual framework and nine research propositions that represent a useful starting point for the development of a formal theory of the risks of providing services. Practical implications - The conceptual framework provides guidance for managers' assessments of the risks accompanying the infusion of added services to the traditional goods offerings of manufacturing companies. Originality/value - The paper provides a novel conceptualisation of service innovation and attendant risk.
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