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- Nordin, Fredrik, 1967-, et al.
(författare)
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Solutions offerings : a critical review and reconceptualisation
- 2010
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Ingår i: Journal of Service Management. - : Emerald. - 1757-5818 .- 1757-5826. ; 21:4, s. 441-459
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – To offer a critical analysis of the literature of solutions offerings; to provide a new conceptual framework, incorporating dimensions that can distinguish between different kinds of solutions, and connect their different characteristics.Design/Methodology/Approach – A critical review of the relevant literature, both 28 contributions identified in a search of three major databases and a range of other published work for the broader perspective, illustrated by real-world examples.Findings – There is no unanimous and rigorous definition of solutions, but rather a number of often broad and generic descriptions that could be applied to a wide array of different offerings, if not generically.Research Limitations/Implications – The sample of subject-specific contributions to the literature may not have been sufficient, and a wider selection of keywords to identify them might have captured a richer variety of concepts and opinions.Originality/Value – This structured and critical review contributes to the literature on services and solutions, by developing a conceptual framework as a basis for future studies and current management strategy.
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2. |
- Nordin, Fredrik, 1967-, et al.
(författare)
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Building a new supply chain position : an exploratory study of companies in the timber-housing industry
- 2010
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Ingår i: Construction Management and Economics. - : Taylor & Francis. - 0144-6193 .- 1466-433X. ; 28:10, s. 1071-1083
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we explore challenges in implementing innovations that require that companies establish new positions in a construction supply chain. Based on three in-depth case studies in the Swedish wood-working industry, it is concluded that different challenges arise depending on how the company establishes the new position (through organic growth, collaboration or acquisition), and whether the company moves backwards or forwards in the supply chain. Challenges are path-dependent on previous competencies and relationships, where technology-oriented companies have customer-related difficulties, and market-oriented companies’ challenges mainly arise out of technological solutions. Further challenges appear in establishing new relationships at new positions, and emerge from norms and understandings in established structures. We also elaborate on how managers may approach similar kinds of innovations, and build a new supply chain position in any context.
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