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- Oghazi, Pejvak
(författare)
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Supply chain management : an empirical study on Swedish manufacturing firms' enterprise systems adoption, supply chain integration, competition capability and performance
- 2009
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Today’s marketplace is more fiercely competitive than ever before. Globalization, continual technological advances, and an ever-changing customer demand for new products have brought about new managerial practices and business models. New management approaches and unique business models emerge and fade constantly as managers strive to help their companies succeed in this less-predictable business world. However, communication and information technologies are offering new opportunities for businesses to compete in the global arena with a variety of tools. One area that has benefited the most from new technologies is supply chain management (SCM). Today, SCM could be a single, integrated function that is responsible for all aspects of material flow, as well as financial and information exchange among business partners within the chain. For several years, pundits have observed that the very nature of competition is changing. Some experts have even claimed that the day is rapidly approaching when companies will no longer compete against other companies. Instead, they foresaw a world in which supply chains will compete with other supply chains for market supremacy. The possibilities in a supply chain are indeed astounding, but the challenges that lie along the path to achieve excellence in supply chain integration are equally formidable. Companies are investing in systems, tweaking measures, and looking to technology and people to find the key to more effective interorganizational cooperation. To help future managers achieve success in this arena, this PhD project articulates a support measure intended to underscore the importance of supply chain integration for the focal firm in terms of better competition capability and performance. A proposed research model and seven hypotheses were developed in this PhD project. A survey was conducted among Swedish manufacturing companies, which resulted in 422 complete and usable responses, with an effective response rate of 65.8%. The hypotheses were tested using Structural Equation Modeling. Additionally, the moderating and mediating effects were also tested in this study. The results obtained for this thesis suggest that a significant relationship exists between the perceived benefits of SCM integration and the adoption of different enterprise systems. With regard to the core issues of this thesis regarding the connection between supply chain integration, competition capability, and firm performance, the findings strongly indicate a positive and direct relationship between these constructs. Furthermore, the present study also determined that the competition capability of a firm mediates the relationship between supply chain integration and the performance of the firm. Consequently, firms that strive to achieve superior performance, and thus establish a strong position in the marketplace, should consider a genuine integration level with their supply chain partners. For this reason, the adoption of different enterprise systems facilitates the achievement of a high-level integration across the supply chain. It is also important to recognize that establishment of a high integration level is essential to achieving superior performance and a strong competition capability in the market today and in the future.
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| 3. |
- Mostaghel, Rana
(författare)
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Integrated supply chain strategy, competition capabilities and firm performance : investigating adoption of enterprise systems within Swedish service firms
- 2009
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Competition among service firms has become increasingly intense since the number of service firms has grown tremendously in recent decades. Managers in search of ingredients for competition capabilities have found supply chain integration beneficial. True supply chain integration is only possible through the use of enterprise systems. However, the impact of the adoption of enterprise systems in service firms has not been examined thoroughly. Thus, there is a pronounced need for academic research in this area. Accordingly, the purpose of this dissertation is to investigate the adoption of enterprise systems, supply chain integration, competition capabilities, and firm performance in service firms. Based on the literature review, a proposed research model and six hypotheses were developed. A paper-based mail survey resulted in 233 complete and usable responses from Swedish service firms, at their major service level, which resulted in a response rate of 63%. The majority of the respondents were wholesale trades. The hypotheses were tested using structural equation modeling. In addition, the moderating and mediating effects were tested.The results revealed that an increase in anticipated benefits and access to new markets leads to the adoption of enterprise systems. Further, the technology plays a significant role in supply chain integration, and improving that integration enhances competition capabilities. Moreover, the findings demonstrated that competition capabilities relate significantly and positively to firm performance. Finally, it was found that enterprise systems do not have a direct relationship with firm performance; however, their relationship was mediated by supply chain integration and competition capabilities.Thus, it is suggested that service sectors managers who wish to achieve superior competition position in the marketplaces and trades, consider integration with their supply chain partners. In this regard, the adoption of enterprise systems facilitates supply chain integration. Finally, managers need to know that while enterprise systems do not directly improve firm performance, they impact supply chain integration and competition capabilities.
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