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- Dahlström, M
(författare)
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The production of child care services in Sweden: Uneven development and local solutions
- 1997
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Ingår i: SERVICE INDUSTRIES JOURNAL. - : FRANK CASS CO LTD. - 0264-2069. ; 17:1, s. 28-50
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- This article deals with the production and regional development of child care services in Sweden. The production of social services outside the home is discussed in relation to labour market needs and equal opportunities. Staffing, organisation and extens
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- Muhr, Sara Louise, et al.
(författare)
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’Treating Threats - the Ethical Dilemmas of Treating Threatening Patients
- 2009
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Ingår i: Service Industries Journal. - : Informa UK Limited. - 0264-2069 .- 1743-9507. ; 29:1, s. 35-45
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- This paper considers the impact of threats on professional service workers, especially as these emerge in healthcare services. Based on interviews with healthcare professionals and prison guards, this paper discusses the ethical dilemmas inherent in viewing the doctor-patient relationship from a solely rule-based ethical approach when threatening behaviour is involved. It is argued that under threatening circumstances, a service worker will not be able to exclude personal moral beliefs from the decision-making process. Consequently, the tradition of relying on rule-based ethics is insufficient on its own and must be supplemented with a repersonalised ethics of 'the Other'.
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