| 1. |
- Howcroft, Debra, et al.
(författare)
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Participation : 'Bounded freedom' or hidden constraints on user involvement
- 2003
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 18:1, s. 2-19
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Tidskriftsartikel (refereegranskat)abstract
- User participation in information systems development is often surrounded by assumptions that the resultant system will be a success, will reflect user needs, and that the process results in an empowered workforce. This paper argues that underlying these foreground rational assumptions are instrumental, politically motivated justifications driving the need to involve users.
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| 2. |
- Adam, A., et al.
(författare)
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A decade of neglect : Reflecting on gender and IS
- 2004
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 19:3, s. 222-240
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Tidskriftsartikel (refereegranskat)abstract
- This paper presents the case that research on gender and information systems (IS), from both quantitative and qualitative traditions, is problematic as the concept of gender continues to remain under-theorised. This will be elaborated upon with a critique of some recent qualitative and quantitative research papers that have been published in key IS journals within a ten-year period.
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| 3. |
- Carter, B., et al.
(författare)
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'All they lack is a chain' : Lean and the new performance management in the British civil service
- 2011
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 26:2, s. 83-97
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Tidskriftsartikel (refereegranskat)abstract
- The adaptation of lean techniques in public services is viewed as an innovative managerialist response to government demands for more efficient services amidst large reductions in public spending. This paper explores workers' experiences of the impact of lean on work organisation and control and provides new insights into developments within contemporary back office clerical work
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| 4. |
- Fältholm, Ylva, et al.
(författare)
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Telephone advisory services : nursing between organisational and occupational professionalism
- 2008
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 23:1-2, s. 17-29
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we explore how telephone advisory services (TAS) and the implementation of new technology affect nurses and the nursing profession. This study shows that TAS and applied technology embodies ideas of standardisation and efficiency, and promotes an organisational professionalism such that it challenges occupational professionalism. Torn between organisational and occupational professionalism, the nurses develop strategies to deal with their contradictory demands.
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| 5. |
- Howcroft, Debra, et al.
(författare)
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Gender matters in the global outsourcing of service work
- 2008
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 23:1-2, s. 44-60
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Tidskriftsartikel (refereegranskat)abstract
- This paper provides a gendered analysis of the outsourcing of service work to developing economies taking, as illustration, call centres, shared service centres and the general ICT sector. The paper challenges the suggestion that changes in global capitalism, facilitated by ICT-enabled employment, offer new opportunities that benefit women, and suggests a degree of caution is needed before assuming a reduction of gender inequalities.
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| 6. |
- Jonvallen, Petra, et al.
(författare)
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The development of contract research organisations in Sweden : health care, privatisation and neo-liberalism
- 2011
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 26:3, s. 196-209
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Tidskriftsartikel (refereegranskat)abstract
- This paper examines the role of Contract Research Organisations (CROs) in Swedish health care and pharmaceutical development. Before the recent rise of CROs - which are centrally placed between pharmaceutical companies, public sector health care organisations and test participants in an industry noted for its high financial turnover - recruitment of participants and management of clinical trials were undertaken by academic researchers. Things have changed. In the US, this new state of affairs has been argued to be the outcome of decreasing revenue for physicians and decreasing access to treatment for patients (Fisher 2009). This paper seeks to extend our understanding of the purpose and operation of CROs by reviewing existing literature (cf Mirowski and Van Horn 2005; Fisher 2009), comparing this with data on CROs in Sweden, and placing the study within its neo-liberal context marked as it is by notions of individualism, the politics of choice, self-responsibilisation, and risk. This will enable us explore the changes that CROs have brought to the interrelated practices and processes of risk reduction, prevention and health care in Sweden.
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| 7. |
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| 8. |
- Backman, Christel, 1979, et al.
(författare)
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Online privacy in job recruitment processes? Boundary work among cybervetting recruiters
- 2019
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Ingår i: New technology, work and employment. - : Wiley. - 0268-1072 .- 1468-005X. ; 34:2, s. 157-173
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Tidskriftsartikel (refereegranskat)abstract
- This article addresses various ways that cybervetting recruiters (re)construct boundaries around the public–private division. Based on interviews with 37 recruiters in Sweden, we show how the practice of cybervetting is legitimised by the recruiters’ descriptions and accounts in relation to various notions of privacy and norms of information flow. We present this as a boundary work aided by especially two ways of framing information: the repertoire about accessible information and the repertoire of relevant information. These repertoires help define what information can be conceived of as public or private, and as legitimate versus unethical to search for and to use. Privacy is framed by employers as a responsibility, rather than a right, for social network site users. The findings also underline similarities and differences in jobseekers’ and employers’ norms of information flow, not least considering the right to online privacy.
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| 9. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Amazon Mechanical Turk and the Commodification of labour
- 2014
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Ingår i: New technology, work and employment. - : Wiley. - 0268-1072 .- 1468-005X. ; 29:3, s. 213-223
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Tidskriftsartikel (refereegranskat)abstract
- Crowd employment platforms enable firms to source labour and expertise by leveraging Internet technology. Rather than offshoring jobs to low-cost geographies, functions once performed by internal employees can be outsourced to an undefined pool of digital labour using a virtual network. This enables firms to shift costs and offload risk as they access a flexible, scalable workforce that sits outside the traditional boundaries of labour laws and regulations. The micro-tasks of 'clickwork' are tedious, repetitive and poorly paid, with remuneration often well below minimum wage. This article will present an analysis of one of the most popular crowdsourcing sites-Mechanical Turk-to illuminate how Amazon's platform enables an array of companies to access digital labour at low cost and without any of the associated social protection or moral obligation.
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| 10. |
- Cicmil, Svetlana, et al.
(författare)
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The project (management) discourse and its consequences : On vulnerability and un-sustainability in project-based work
- 2016
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Ingår i: New technology, work and employment. - : John Wiley & Sons. - 0268-1072 .- 1468-005X. ; 31:1, s. 58-76
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we examine how the discourses related to project-based work and management are drawn upon in the organising of contemporary work, and the implications they have for project workers. We are interested in how project workers and projectified organisations become vulnerable to decline, decay and exhaustion and why they continue to participate in, and so sustain, projectification processes. The critical perspective taken here, in combination with our empirical material from the ICT sector, surfaces an irreversible decline of the coping capacity of project workers and draws attention to the addictive perception of resilience imposed on and internalised by them as a condition of success and longevity. Under those circumstances, resilience is made sense of and internalised as coping with vulnerability by letting some elements of life being destroyed; thus re-emerging as existentially vulnerable rather than avoiding or resisting the structures and processes that perpetuate vulnerability.
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