| 1. |
- Adam, A., et al.
(författare)
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A decade of neglect : Reflecting on gender and IS
- 2004
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 19:3, s. 222-240
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Tidskriftsartikel (refereegranskat)abstract
- This paper presents the case that research on gender and information systems (IS), from both quantitative and qualitative traditions, is problematic as the concept of gender continues to remain under-theorised. This will be elaborated upon with a critique of some recent qualitative and quantitative research papers that have been published in key IS journals within a ten-year period.
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| 2. |
- Carter, B., et al.
(författare)
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'All they lack is a chain' : Lean and the new performance management in the British civil service
- 2011
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 26:2, s. 83-97
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Tidskriftsartikel (refereegranskat)abstract
- The adaptation of lean techniques in public services is viewed as an innovative managerialist response to government demands for more efficient services amidst large reductions in public spending. This paper explores workers' experiences of the impact of lean on work organisation and control and provides new insights into developments within contemporary back office clerical work
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| 3. |
- Howcroft, Debra, et al.
(författare)
-
Gender matters in the global outsourcing of service work
- 2008
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Ingår i: New technology, work and employment. - 0268-1072 .- 1468-005X. ; 23:1-2, s. 44-60
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Tidskriftsartikel (refereegranskat)abstract
- This paper provides a gendered analysis of the outsourcing of service work to developing economies taking, as illustration, call centres, shared service centres and the general ICT sector. The paper challenges the suggestion that changes in global capitalism, facilitated by ICT-enabled employment, offer new opportunities that benefit women, and suggests a degree of caution is needed before assuming a reduction of gender inequalities.
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