| 1. |
- Cäker, Mikael, 1972, et al.
(författare)
-
Strategic alignment in decentralized organizations — The case of Svenska Handelsbanken
- 2014
-
Ingår i: Scandinavian Journal of Management. - : Elsevier BV. - 0956-5221 .- 1873-3387. ; 30:2, s. 149-162
-
Tidskriftsartikel (refereegranskat)abstract
- Recent research emphasizes technocratic controls to support the self-management aspect of empowerment. Strategic alignment is ascribed to socio-ideological controls. However, the indirect nature of socio-ideological controls pose a question regarding monitoring of strategic alignment in organizations with empowerment-oriented controls. We adopt a holistic approach in exploring the role of and interaction between organization structure, socio-ideological control and technocratic control through a qualitative case study. Our study confirms the essential role of socio-ideological controls in ensuring strategic alignment, but highlights the role of trust in experienced-based advice-giving from superiors to subordinates. Technocratic controls contain information that provide visibility of local actions and are used in hierarchical communication. The interrelationship between socio-ideological and technocratic controls is dependent on the organization structure design through time and proximity. A high capacity to communicate is thereby established, enabling monitoring without impairing empowerment.
|
|
| 2. |
- Fellesson, Markus
(författare)
-
Enacting customers : Marketing discourse and organizational practice
- 2011
-
Ingår i: Scandinavian Journal of Management. - : Elsevier BV. - 0956-5221 .- 1873-3387. ; 27:2, s. 2331-242
-
Tidskriftsartikel (refereegranskat)abstract
- This paper seeks to (A) contribute to a theoretical understanding of the organizational enactment of the customer and (B) illustrate how customers are enacted in two public industries: public housing and public transport. Empirically three instances of enactment are attended to within the two industries: customer rhetoric, operational procedures, and the physical customer environment. The study shows how the customer emerges as an open object of managerial knowledge, influenced by contingencies present in and around the organizations. The study explicates the customer's role in organizational practice by bringing forward the dual function of reduction (of complex contingencies) and projection (of established organizational conditions) exercised when the customer of discourse is translated and enacted. It also questions the hegemonic/universal assumptions about customer orientation found in critical and managerial text, respectively.
|
|
| 3. |
- Gebauer, Heiko, et al.
(författare)
-
A capability perspective on service business development in small and medium-sized suppliers
- 2012
-
Ingår i: Scandinavian Journal of Management. - Oxon, UK : Elsevier. - 0956-5221 .- 1873-3387. ; 28:4, s. 321-339
-
Tidskriftsartikel (refereegranskat)abstract
- Existing research suggests three theoretical pathways for service business development. The first pathway involves incremental enhancement of relational value for existing supplier–buyer relationships (Alpha). The second pathway captures financial value-seeking behavior in existing and new supplier–buyer relationships (Beta). The third pathway is a radical leap toward a new value constellation downstream in the value chain (Gamma). Our main research question aims at the exploration of these three pathways with respect to small and medium-sized suppliers. The research design is based on an exploratory study and an in-depth study. The exploratory study was able to replicate these three pathways in the empirical context of small and medium-sized suppliers. The in-depth study explores and describes co-evolvement of the dynamic and operational capabilities of each pathway. The results provide testable propositions that can be used to guide future research. The paper offers a comprehensive framework that will assist researchers in the conceptualization of paths for service business development and in the operationalization of capabilities. For managers, its value lies in a description of the capabilities needed to achieve an incremental enhancement of relational value in existing supplier–buyer relationships (Alpha), financial value-seeking behavior in existing and new supplier–buyer relationships (Beta), and radical leaps into new value constellations downstream in the value chain (Gamma).
|
|
| 4. |
- Greve, Jan, 1951-, et al.
(författare)
-
The impact of society on management control systems
- 2017
-
Ingår i: Scandinavian Journal of Management. - : Elsevier. - 0956-5221 .- 1873-3387. ; 33:4, s. 253-266
-
Tidskriftsartikel (refereegranskat)abstract
- The aim of this study is to investigate whether certain configurations of management controls dominate in certain societies (socio-cultural contexts) and whether the effectiveness of a given archetype of management control systems (MCSs) varies depending on the socio-cultural setting the society in which it operates. The study focuses on three socio-cultural groups and the corresponding institutional contexts (an Anglo-Saxon group, a Central European group, and a Northern European group) and three MCS archetypes (delegated bureaucratic control, delegated output control, and programmable output control). We use unique data from a cross-national, interview-based survey encompassing 610 strategic business units from nine countries (seven European countries plus Canada and Australia). The idea that firms tend to adapt MCSs to the socio-cultural context does not gain empirical support in this study. No significant differences in the distribution of MCSs between the three socio-cultural groups are noted. However, we do find that programmable output control has a more positive impact on effectiveness in Anglo-Saxon cultures, while delegated output control has a more positive impact on effectiveness in Northern Europe. Taken together these findings indicate that distinct differences between societies make a particular MCS design more appropriate in a given society, but where such differences are not dramatic (as in the present case), multiple MCS designs can be found in the same society.
|
|
| 5. |
- Larson, Mia, et al.
(författare)
-
Relational interaction processes in project networks : The consent and negotiation perspectives
- 2007
-
Ingår i: Scandinavian Journal of Management. - : Elsevier. - 0956-5221 .- 1873-3387. ; 23:3, s. 327-352
-
Tidskriftsartikel (refereegranskat)abstract
- This article seeks to describe and understand relational interaction processes in project networks, and suggests that there is a connection between the characteristics of a project network and the type of interactions within it. We suggest that time, legitimacy and power structure determine the type of interaction processes that occur. Four case studies of service-producing project networks show that relational interaction processes tend to change over time-shifting between the dimensions of consent and negotiation. Project networks seeking to acquire legitimacy are characterised by consent-based interaction processes such as mapping by rhetoric and maintaining an element of vagueness. Legitimate project networks are, on the other hand, characterised by negotiation-based interaction processes such as meetings between the representatives of different interests. Thus, actors in different types of project network adopt different interaction strategies in managing project networks with a view to creating legitimacy or mutual commitment. (c) 2007 Elsevier Ltd. All rights reserved.
|
|
| 6. |
- Skålén, Per, 1972-, et al.
(författare)
-
Marketing-as-Practice : Introduction to the Special Issue
- 2011
-
Ingår i: Scandinavian Journal of Management. - : Pergamon Press. - 0956-5221 .- 1873-3387. ; 27:2, s. 189-195
-
Tidskriftsartikel (refereegranskat)abstract
- This paper introduces the marketing-as-practice (MAP) special issue of the Scandinavian Journal of Management. It outlines the editors’ position, suggesting that there is a need for a stronger focus on MAP in marketing which engages with critical perspectives and opens up a mutually enriching dialogue between MAP and the more established strain of practice research in the strategy literature (SAP). Drawing on practice work in social theory, and building on SAP research, the paper explores practice-orientation in a context of critical perspectives on marketing and a nascent but growing incidence of practice themes in marketing and consumer research. It reviews some published studies in marketing that engage with practice themes, either indirectly or as an explicit practice-research positioning. Finally, the paper introduces the five papers chosen for this special issue. Our aim overall is not to prescribe what MAP should look like, but to try to open up fresh, multi-disciplinary trajectories for practice research in management.
|
|
| 7. |
|
|
| 8. |
- van den Brink, Marieke, et al.
(författare)
-
Inflating and down playing strengths and weaknesses-Practicing gender in the evaluation of potential managers and partners
- 2016
-
Ingår i: Scandinavian Journal of Management. - : Elsevier. - 0956-5221 .- 1873-3387. ; 32:1, s. 20-32
-
Tidskriftsartikel (refereegranskat)abstract
- In this paper we contribute to the debate on gender in evaluation decisions and the male norm in management by examining how the skills and experience of women and men are described and interpreted in the evaluation of candidates' potential for future positions in a Swedish bank and a Dutch professional services firm. By drawing on Martin's concept of practicing gender, we show how strengths and weaknesses are discursively constructed in real time and space. We identify four different and subtle patterns of practicing gender in the evaluation of men and women in which men's strengths are inflated and their weaknesses downplayed, while women's strengths are downplayed and weaknesses inflated. Although women are included in the process and seen as competent, their potential is - in general limited to lower managerial levels. Moreover, we examine the entanglement of gender and age. We discuss how these patterns of practicing gender can help us understand how gender and other inequalities are reproduced in seemingly gender egalitarian contexts where women and men are considered for higher positions.
|
|
