| 1. |
- Karlsson, Tom, 1979
(author)
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Searching for managerial discretion: How public managers engage managerialism as a rationalization for increased latitude of action
- 2019
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In: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 21:3, s. 315-333
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Journal article (peer-reviewed)abstract
- This article focuses on the managerial discretion that public managers experience. More specifically, it discusses how managerialism is an embedded ideological stance that influences understandings of public sector governance. I argue that managers’ perceptions of discretion are affected by these understandings. The analysis draws on empirical data from a longitudinal study, demonstrating how public managers engage discourses emanating from managerialism in order to rationalize increased discretion. The findings suggest that customer perspectives functions as a rationalizing factor for engaging public managers’ transition towards increased discretion. As such, this article contributes to knowledge about managerial discretion as well as managerialism.
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| 2. |
- Hasche, Nina, 1974-, et al.
(author)
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Intra-organizational trust in public organizations - the study of interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective
- 2021
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In: Public Management Review. - : Taylor & Francis Group. - 1471-9037 .- 1471-9045. ; 23:12, s. 1768-1788
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Journal article (peer-reviewed)abstract
- The purpose of this paper is to enhance our understanding of intra-organizational trust in public organizations by studying interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective. Previous research has focused on trust at a single level of analysis, ignoring influences from other organizational levels, which has led to gaps in our understanding of trust. In addition, few studies take a bidirectional perspective where a trustor is simultaneously a trustee and vice versa. Through a case study, we contributed to filling this gap by studying the antecedents of trust - ability, benevolence and integrity.
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| 3. |
- Eriksson, Erik, 1977-, et al.
(author)
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Collaborative Public Management : Coordinated Value Propositions among Public Service Organisations
- 2020
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In: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; 22:6, s. 791-812
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Journal article (peer-reviewed)abstract
- Drawing from collaborative public management, this article seeks to contribute topublic service logic by focusing on what precedes the public service user’s realizationof value: the value proposition. A new care model for elderly people with multiplechronic diseases shows that coordinators with an inter-organizational mission, ver-tical and horizontal supporting structures, trust established through relationships,and recognition of service systems’embeddedness in social systems are pivotal forthe ability of public service organizations to develop coordinated value propositions.The contribution to policy and practice is an increased understanding of a coherent,rather than fragmented, welfare system for users/citizens.
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| 4. |
- Gyllenhammar, Daniel, 1994, et al.
(author)
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Value creation and destruction involving multiple public service organizations: a focus on frontline employees
- 2023
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In: Public Management Review. - 1471-9037 .- 1471-9045.
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Journal article (peer-reviewed)abstract
- Using six focus groups with frontline employees within the Swedish sick-leave service, this article explores the co-creation/destruction of value. The article both adheres to and questions the public service logic by utilizing an empirical case in which frontline staff represents not one, but multiple, public service organizations. Moreover, as value creation/destruction is not restricted to one beneficiary, and several beneficiaries can be tied to one single service, the research builds upon this notion and distinguishes between four levels of value creation/destruction.
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| 5. |
- Suzuki, Kohei, 1976, et al.
(author)
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Women and risk-taking behaviour in local public finance
- 2018
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In: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 20:12, s. 1741-1767
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Journal article (peer-reviewed)abstract
- This study examines how female representation in local elected (mayor and legislature) and administrative (mid-level manager) positions influences municipal financial decision-making in 764 Japanese city-level governments. Findings show that female representation in local councils is positively correlated with risk-averse behaviour in financial decisions, as female representation on the legislature is negatively associated with issuing municipal bonds and with local investment in public corporations. Female representation in executive (mayor and vice-mayor) and mid-level administrative managerial positions has no apparent effects on local financial decisions. This study tests existing explanations of relationships between female managerial representation and fiscal behaviour in an Asian developed setting characterized by considerable underrepresentation of women in politics.
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| 6. |
- Berg, Monika, 1979-, et al.
(author)
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Mechanisms of trust for different modes of welfare service provision
- 2019
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In: Public Management Review. - : Routledge. - 1471-9037 .- 1471-9045.
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Journal article (peer-reviewed)abstract
- Welfare services are an important channel for building institutional trust. But does it matter if the service is publicly or privately provided? Using SEM on individual data from public and private schools in Sweden, the authors test how the provision mode moderates the effects of positive and negative school experiences on trust in government. The results show that students' perceptions of teacher fairness are dependent on provision mode. Negative experiences are associated with decreased trust in government only in private schools. Positive experiences didn't affect trust. Thus, the use of private providers may provide greater challenges for maintaining institutional trust
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| 7. |
- Sataøen, Hogne L., 1979-, et al.
(author)
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Branding without Unique Brands : Managing similarity and difference in a public sector context
- 2015
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In: Public Management Review. - : Routledge. - 1471-9037 .- 1471-9045. ; 17:3, s. 443-461
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Journal article (peer-reviewed)abstract
- Corporate branding requires organizations to focus on uniqueness and differentiation. At the same time, public institutions must provide equal services in order to gain legitimacy. Hence, corporate branding in the public sector organizations has to handle two concerns simultaneously – securing legitimacy and building reputation. We examine this tension through interviews with communication managers in Norwegian hospitals. Despite large investments in techniques borrowed from corporate branding, the informants were reluctant to talk about branding. Instead, they were more oriented towards the universal character of their hospitals. Four explanations are put forward for why branding has an ambiguous position in Norwegian hospitals.
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| 8. |
- Turunen, Jaakko, 1978-, et al.
(author)
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Organizing service delivery on social mediaplatforms? : Loosely organized networks, co-optation, and the welfare state
- 2020
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In: Public Management Review. - : Routledge. - 1471-9037 .- 1471-9045. ; 22:6, s. 857-876
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Journal article (peer-reviewed)abstract
- Recent crisis situations have witnessed a growing number of loosely organised networks (LONs) that deliver welfare services and employ social media platforms to coordinate their actions. Focusing on the 2015 ‘refugee crisis’ in Sweden, we explore the role of LONs in Swedish resilience policy. In the absence of standardised heuristics characteristic of established organizations, the LONs refer to social media for generating a common stance on the policy problem and their relation to the state. The study indicates challenges in governing LONs, showing that although a LON may become co-opted by the state, this co-optation may lead to its demise.
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| 9. |
- Cregård, Anna, et al.
(author)
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Gendered cooperation in a post-NPM era: a comparative study of the perceptions of municipal technostructure experts and middle-line managers
- 2024
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In: Public Management Review. - : Taylor & Francis. - 1471-9037 .- 1471-9045. ; , s. 1-21
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Journal article (peer-reviewed)abstract
- By exploring the perceptions of cooperation between technostructure experts and middle line managers of different departments in three Swedish municipalities in a qualitative study, this paper contributes to an understanding of how gendered norms inscribed in type of work influence expectations on cooperation. Theories of principal-agent, stewardship, and partnership, and a gender perspective are used. The comparative analysis shows that despite changes in work roles under the influence of NPM, traditional norms about gender appear to be reproduced in the expectations of cooperation. The results illustrate how cooperation is shaped in contexts associated with feminine respective masculine work.
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| 10. |
- Eriksson, Erik, 1977
(author)
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Representative co-production: Broadening the scope of the public service logic
- 2019
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In: Public Management Review. - : Informa UK Limited. - 1471-9037 .- 1471-9045. ; 21:2, s. 291-314
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Journal article (peer-reviewed)abstract
- Although the public service logic (PSL) has been an important equipoise to the predominant goods-manufacturing logic, there is potential to broaden its scope. An explicit integration of social context may contribute to an enhanced conceptual understanding of the PSL, at the same time addressing a major challenge in healthcare: disparities among population groups. A ‘representative co-production’ approach is suggested. In such an approach, group representatives’ knowledge and skills are used in evaluating, designing, and delivering services with the purpose of supporting other group members’ value co-creation. A case is provided, demonstrating representative co-production in access to preventive health services.
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