| 1. |
- Andersson, Birger, et al.
(författare)
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Aligning goals and services through goal and business modelling
- 2009
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 7:2, s. 143-169
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Tidskriftsartikel (refereegranskat)abstract
- E-services are used as the cornerstones for modelling interaction points of cooperating IT systems, within and between enterprises. So far, research and development of e-services have mainly focused on an operational perspective, such as the development of standards for message exchanges and service coordination. However, on a strategic level, the success of e-services depends on their ability to work as a medium for the exchange of business values. In this paper, we present an approach that utilizes goal and business models as the foundation for designing e-services. The approach can be used to ensure that the developed e-services support the desired goals and business values of involved actors. A case study from the Swedish health care sector is used to ground and apply the presented approach.
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| 2. |
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| 3. |
- Bider, Ilia, et al.
(författare)
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Agile business process development : why, how and when — applying Nonaka’s theory of knowledge transformation to business process development
- 2016
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 14:4, s. 693-731
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Tidskriftsartikel (refereegranskat)abstract
- The traditional way of business process development is via creating a detailed model of a business process in question, acquiring an IT-system to support it, and then implementing it in the organizational practice. Acquiring a system can be done via designing and manufacturing it by the business itself, or via commissioning it to somebody else. Alternatively, a generic system can be bought and configured according to the business process model created. The traditional approach has a number of risks that become visible only during the latest phase of introducing the system in the organizational practice, e.g., when it becomes clear that the system does not fit the business and/or people who work in it. These risks could be mitigated by using an agile approach to the development of business processes. In agile approach: (a) the phases of process modeling, IT-system design, and manufacturing are merged into one, and (b) instead of using one big cycle, a series of smaller development cycles is used. The paper discusses what is needed to implement the agile approach, and in which business situations the agile approach is the most appropriate. Examples of tools to support agile development are presented and analyzed. The results presented in the paper have been achieved based on the knowledge transformation perspective along the lines suggested by Nonaka in SECI model. The modification of this model has been used to understand the risks and requirements connected to a particular process development strategy.
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| 4. |
- Burstein, Frada, et al.
(författare)
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Support for real-time decision making in mobile financial applications
- 2008
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 6:3, s. 257-278
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Tidskriftsartikel (refereegranskat)abstract
- Mobile users making real-time decisions based on current information need confidence that their context has been taken into consideration in producing the system's recommendations. This chapter reviews current use of mobile technologies for context-aware real-time decision support. Specifically, it describes a framework for assessing the impact of mobility in decision making. The framework uses dynamic context model of data quality to represent uncertainties in the mobile decision-making environment. This framework can be used for developing visual interactive displays for communicating to the user relevant changes in data quality when working in mobile environments. As an illustration, this chapter proposes a real-time decision support procedure for on-the-spot assistance to the mobile consumer when choosing the best payment option to efficiently manage their budget. The proposed procedure is based on multi-attribute decision analysis, scenario reasoning, and a quality of data framework. The feasibility of the approach is demonstrated with a mobile decision-support system prototype implementation.
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| 5. |
- Cronholm, Stefan, et al.
(författare)
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The need for systems development capability in design science research: enabling researcher-systems developer collaboration
- 2013
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Ingår i: Information Systems and E-Business Management. - : SPRINGER HEIDELBERG, TIERGARTENSTRASSE 17, D-69121 HEIDELBERG, GERMANY. - 1617-9846 .- 1617-9854. ; 11:3, s. 335-355
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Tidskriftsartikel (refereegranskat)abstract
- Information systems as an artefact-oriented discipline require a strong interaction between researchers, developers and users regarding design of, development of, and the study of the use of digital artefacts in social settings. During recent years, performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours, access to systems development capabilities becomes necessary. Such a unit, InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the 5 years experience of running this InnovationLab. Our findings point to an innovation lab being valuable for research in general and especially for design science research. However, in order to balance the business of an innovation lab, it will be necessary to provide services for other stakeholders (such as administrative units, teachers, and students) as a means for developing systems development capability aimed at supporting researchers.
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| 6. |
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| 7. |
- Gammelgård, Magnus, et al.
(författare)
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An IT management assessment framework : Evaluating enterprise architecture scenarios
- 2007
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 5:4, s. 415-435
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Tidskriftsartikel (refereegranskat)abstract
- Enterprise architecture, EA, is an established approach for the model-based and holistic management of IT. The scope of EA is however wide and the predominant EA frameworks suggest the creation of broad and detailed models. IT management cannot control all areas spanned by the present frameworks for EA models. In order to ensure well-informed decisions, IT management has a series of questions that need to be answered. This paper proposes an assessment framework that can be used to identify relevant questions for assessments of EA and EA scenarios, within the areas of EA that IT management can control. Three top dimensions in the proposed framework are presented: IT organization, IT systems, and Business organization. The framework further includes sub dimensions for identifying questions. An application of the assessment framework, as it was applied to assess EA scenarios in a power company, is also described.
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| 8. |
- Goldkuhl, Göran, et al.
(författare)
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Multi-grounded action research
- 2020
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Ingår i: Information Systems and E-Business Management. - : SPRINGER HEIDELBERG. - 1617-9846 .- 1617-9854.
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Tidskriftsartikel (refereegranskat)abstract
- The research approach of multi-grounded action research (MGAR) is presented and analyzed. This is based on a review of issues and concerns in information systems action research. MGAR builds on the epistemological principles of multi-grounding. This combines empirical, theoretical and internal grounding. The multi-grounded approach builds on elements from grounded theory; i.e. building theory inductively from data through coding procedures, but it also comprises an abductive use of extant theory. MGAR is described through six knowledge contributions: (1) the MGAR process model, (2) the MGAR knowledge model, (3) the MGAR theory model, (4) the principle of the multi-grounded change outcome, (5) the principle of the multi-grounded theory outcome and (6) the principle of mutuality of purposes. MGAR has been applied in an IT service management (ITSM) case, which serves an illustration and a validation of MGAR. In this MGAR case, the improvement of ITSM has been conducted and studied through a multi-organizational setting. In the case, there was a special focus on the service quality of IT services and the relations between service providers and customers.
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| 9. |
- Gäre, Klas, et al.
(författare)
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Sociomaterial actors in the assimilation gap : a case study of web service, management and IT-assimilation
- 2013
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Ingår i: Information Systems and E-Business Management. - Berlin : Springer Berlin/Heidelberg. - 1617-9846 .- 1617-9854. ; 11:4, s. 481-506
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Tidskriftsartikel (refereegranskat)abstract
- This paper investigates the conditions for the assimilation of information systems (IS) and information technology (IT) in organizations and the influence of various actors in the organization and eBusiness context. To do so it draws on the literature on assimilation gap, sociomateriality and infrastructure together with a study of implementation and use of information and communication technology in and among organizations in a Swedish region. There were substantial investments in web infrastructure made on a regional level and the focus of this study is how the investments were transformed and assimilated in practices, relations and communication. Based on the empirical data from the case study, the paper extends the assimilation process into interplay among actors in organizations contexts. It describes organizations' strategies for coping with their needs for information and the actors in these processes. Two categories of actors are identified, sensemaking and sensegiving actors, as most important in assimilation of IS/IT in organizations. A sociomaterial perspective gives guidance and a better understanding of the assimilation process in terms of knowledge and interpretative frames, and how assimilation involves identity construction and negotiations among sensemaking and sensegiving actors. The contribution of this paper is a better understanding of the context of assimilation and adaptation of IT in organizations' business processes, and steps to be taken to improve readiness.
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| 10. |
- Hanafizadeh, Payam, et al.
(författare)
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Perspectives on management theory’s application in the internet of things research
- 2022
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Ingår i: Information Systems and E-Business Management. - : Springer Science and Business Media LLC. - 1617-9846 .- 1617-9854. ; 20, s. 749-787
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Tidskriftsartikel (refereegranskat)abstract
- The growing use of the internet of things (IoT) has provided businesses with a new opportunity. This study performed a systematic literature review and analyzed 179 peer-reviewed empirical studies using IoT technology to uncover prone theories in IoT implementation in business. The findings showed that Resource Dependence Theory, Game Theory, and Contingency Theory are the most extensively employed in research to understand better how businesses interact with their surrounding business environments. Furthermore, while Stakeholder Theory was employed in IoT research to understand how technology supports the improvement of the business environment, other theories such as Resource-Based View and Dynamic Capability theories have been used in prior studies to comprehend IoT capabilities. The theoretical and practical contributions are discussed.
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