| 1. |
- Bednar, Peter, et al.
(författare)
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Bridging the gap between theory and practice : Socio-technical toolbox
- 2016
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Ingår i: Lecture Notes in Information Systems and Organisation. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783319237831 - 9783319237848 ; 11, s. 51-62
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Bokkapitel (refereegranskat)abstract
- This paper describes a teaching experience of information systems (IS) analysis and design unit. In this unit every student applies a socio-technical (ST) toolbox in a real life business. These projects give students experience of real world business practices, issues and processes and provide opportunities to create a stimulating learning environment. At the same time the projects help involved businesses to develop new insights and understandings of key features of their own work practices, in support of their business development.
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| 2. |
- Bissessur, Jason, et al.
(författare)
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The illusion of routine as an indicator for job automation with artificial intelligence
- 2020
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Ingår i: Exploring Digital Ecosystems : Organizational and Human Challenges - Organizational and Human Challenges. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783030236649 ; 33, s. 407-416
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Konferensbidrag (refereegranskat)abstract
- The resurgence of artificial intelligence (AI) has empowered organizations to concentrate their research efforts on enhancing decision-making and automation capabilities. This is being pursued with the goal of increasing productivity, whilst reducing costs. With this, it is perceived that the jobs within these organizations that are considered subject to ‘routine’, or repetitive and mundane tasks, are more likely to be automatable. However, it may be recognised that these jobs are more than a simple set of routine tasks. This study aims to address the concept of routineness from the perspective of the job occupants themselves. The findings reveal that jobs which are considered routine from an organizational perspective, realistically require a degree of human intervention. This suggests that the fear of mass unemployment at the hands of AI may be an unrealistic notion. Rather, the introduction of AI into jobs paves the way for collaborative methods of working which could augment current jobs and create new jobs. Furthermore, this paper accentuates that the acceptance of AI by stakeholders requires an alignment of the technology with their own unique contextual needs.
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| 3. |
- Cipriano, Michele, et al.
(författare)
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Interaction-context schema : A proposed model to support interaction analysis in small and medium enterprises
- 2021
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Ingår i: Digital Transformation and Human Behavior- Innovation for People and Organisations. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783030475383 ; 37, s. 235-261
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Konferensbidrag (refereegranskat)abstract
- Information Systems Interactions are a pivotal point in developing an understanding of a socio-technical system. From this perspective, Information Systems could be defined as the cooperation, coexistence and integration of a socio-technical approach with the social aspect. This research investigates how people communicate in a business and how this is likely to support knowledge sharing practices. Given this, the real-work practices that drive a business emphasise the interactions. This paper proposes an “Interaction-Context” schema, which factors in the interactions sparked by several stakeholders that occurs in different areas of interest of a business. Therefore, a multi-proposal expanded analysis of interactions which seek to attends diverse purposes in different contexts. The schema envisages three categories to classify the interaction. Similarly, there are three contexts which distinguish the orientation. Hence, the interplay between interactions, technology and ICT competencies, which support or develop a business, underpin the Proposed Model “Interaction-Context” schema.
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| 4. |
- Ivanov, Ivanin, et al.
(författare)
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Bedazzled by technology
- 2021
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Ingår i: Digital Transformation and Human Behavior- Innovation for People and Organisations. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783030475383 ; 37, s. 21-31
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Konferensbidrag (refereegranskat)abstract
- This paper is about the socio-technical findings of a project that was carried out for an organisation in the educational sector. The main aim of the project was to explore the possibilities of developing a mobile Augmented Reality authoring tool that educators would use to create AR experiences in attempt to improve their teaching methods. A novel ‘solution’ was designed and prototyped, which initially seemed to have great potential, but as the project progressed it gradually became evident that although the solution was possible, it was not necessarily a good solution. The project ended up being a prime example of the nowadays common phenomenon of designing efficacious but ineffective solutions for ill-defined problems. This paper analyses the project in retrospective from a soft systems thinking point of view, reflecting on the problems and limitations of attempting to solve problems with ill-defined boundaries and requirements using hard systems thinking.
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| 5. |
- Pascarella, Lucia, et al.
(författare)
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Sustain the Abilities of the Future SMEs’ Empirical Study
- 2022
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Ingår i: Organizing in a Digitized World - Individual, Managerial and Societal Issues. - Cham : Springer International Publishing. - 2195-4968 .- 2195-4976. - 9783030868574 ; 50 LNISO, s. 26-40
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Konferensbidrag (refereegranskat)abstract
- Sustainability of the enterprise is crucial to support long-term business survival and development. Unpredictable events such as Covid-19 highlights sustainability issues in enterprises. This empirical study aims to investigate sociotechnical sustainability in real world work practices. The focus is on employee involvement and problems in work practices concerning the economic, environmental, social, and technological area. The study draws on findings from the 2019 and 2020 analyses on sustainability development in employees’ work practices. Overall, there seems to be a lack of integration of sustainability in work practices and this does not support the employees in their efforts to co-create a sustainable future for the enterprise.
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| 6. |
- Pascarella, Lucia, et al.
(författare)
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Systemic sustainability analysis in small and medium-sized enterprises (Smes)
- 2021
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Ingår i: Digital Transformation and Human Behavior- Innovation for People and Organisations. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783030475383 ; 37, s. 263-280
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Konferensbidrag (refereegranskat)abstract
- Sustainability is rarely implemented in employee work practices in small and medium-sized enterprises (SMEs). The authors note that SMEs should implement sustainability practices as integrated part of work activities to ensure long term success. This paper describes an empirical study of SMEs sustainability on employee real work practices. A relevant perspective is offered by the triple bottom line approach (TBL) combined with sociotechnical theory. The attention to creating value for the future could lead to fewer sustainability issues. Furthermore, the analysis highlights the importance of the best use an employee knowledge and skills to ensure his satisfaction. The main issue that hinders the improvement of sustainability could be a lack of management attention to systemic integration of employee work practices. The authors argue to integrate technology and systemic perspective in TBL approach to achieve sustainability from sociotechnical perspective. The analysis aims to support enterprises to remain competitive in evolving contexts.
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| 7. |
- Pascarella, Lucia, et al.
(författare)
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Systemic Sustainability as Multiple Perspective Analysis
- 2022
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Ingår i: ItAIS 2021: Exploring Digital Resilience : Challenges for People and Organizations - Challenges for People and Organizations. - Cham : Springer International Publishing. - 2195-4968 .- 2195-4976. - 9783031109010 ; 57 LNISO, s. 69-86
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Konferensbidrag (refereegranskat)abstract
- A systemic perspective could support an enterprise to integrate multiple organizational aspects to facilitate the implementation of sustainability in work practices. The study explores sustainability in SMEs work-practices from multiple stakeholder’ perspectives following a systemic approach to developing a systemic sustainability model proposal. This model intends to investigate sustainability’ relationships to uncover the business’s level of interactions, which results in a sustainability real-practice approach. In this context, the sociotechnical approach is essential for integrating sustainability in work-practices as it aims to balance technical and human systems to improve the quality of work context. Furthermore, an empirical study supports the creation of the model, which emphasizes the possible failure of the current sustainability approach implementation in practice. Overall, the systemic sustainability model intends to explore a systemic perspective to understand and decrease systems’ complexity in enterprises’ context to develop sustainability in work-practices. The analysis’ result emphasizes the importance of interactions to achieve sustainable development goals in a work-practices context.
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| 8. |
- Steen, Odd, et al.
(författare)
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Swedish undergraduate information systems curricula : A comparative study
- 2020
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Ingår i: Advances in Information Systems Development - Information Systems Beyond 2020 : Information Systems Beyond 2020 (ISD2019 Proceedings) - Information Systems Beyond 2020 (ISD2019 Proceedings). - Cham : Springer International Publishing. - 2195-4968 .- 2195-4976. - 9783030496432 ; 39 LNISO, s. 131-145
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Konferensbidrag (refereegranskat)abstract
- The authors do a comprehensive comparison of the Swedish Information Systems undergraduate programs in order to on the one hand get a better understanding of how the Swedish curriculum compares to the Australian and US counter parts and on the other hand also get an understanding of where the IS field has changed over time. This change is debated to get a clearer view of what courses should be core in a post 2020 curriculum. The study points to some significant overlaps where Foundations of Information Systems, Data and Information Management, and Systems Analysis and Design are important for both Swedish, Australian, and US undergraduate IS programs. The study also shows differences in focus in the different countries’ curricula, where the Swedish programs have a clear focus towards enterprise architecture and application development in comparison to both the Australian and US counterparts.
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| 9. |
- Traer, Scott, et al.
(författare)
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Motives behind ddos attacks
- 2021
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Ingår i: Digital Transformation and Human Behavior- Innovation for People and Organisations. - Cham : Springer International Publishing. - 2195-4976 .- 2195-4968. - 9783030475383 ; 37, s. 135-147
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Konferensbidrag (refereegranskat)abstract
- Behind everything we do in our daily lives there is a reason for doing it. This paper looks into the motives behind DDoS attacks as a form of cyberattack along with attacker personas. This paper also investigates DDoS attacks technically and it is suggested that there is a need for a socio-technical approach to these attacks to investigate why they occur and the reasoning the attacker(s) could have for launching these attacks. This paper finds several motives behind DDoS attacks and discusses the profiles that attackers can be sorted into. Also discussed are the motives that attacker profiles can have for launching DDoS attacks. Although mitigation techniques are in place to control the damage a DDoS attack can cause to a company, if the motives can be addressed first, these attacks could be prevented. With the use of case studies, visualisations and tables, the motives behind DDoS attacks and attacker personas are presented.
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| 10. |
- Zaghloul, Fatema, et al.
(författare)
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Blended and Online Learning Environments : Motivations, Contradictions, and Influencing Factors
- 2022
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Ingår i: Exploring Digital Resilience - Challenges for People and Organizations. - Cham : Springer International Publishing. - 2195-4968 .- 2195-4976. - 9783031109010 ; 57 LNISO, s. 287-302
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Konferensbidrag (refereegranskat)abstract
- Blended and online learning environments continue to grow, transforming higher education. The motivation behind this study is to explore blended and online learning environments, from the perspective of students, through the lens of Activity Theory (AT). Based on 12 virtual semi-structured interviews with Master's (MSc) students at one University in England, the paper sheds light onto some of the findings with respect to student motivation underlying engagement, as well as tensions and contradictions in the activity system.
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