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| 2. |
- Cronholm, Stefan, et al.
(författare)
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Abductive Design Science Research: The Interplay between Deduction and Induction
- 2023
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Konferensbidrag (refereegranskat)abstract
- Design science research (DSR) aims to generate knowledge about innovative solutions to real-world problems. DSR studies usually involve inductive, deductive or abductive inference strategies to generate design knowledge. However, applying these strategies has often remained implicit, which means that the transparency of the research processes could be questioned (e.g. openness, honesty). This study focuses on abductive DSR, which is often regarded as a combination of inductive and deductive strategies. Based on our literature review, we can conclude that there is a lack of prescriptive support for how to conduct abductive DSR. We have also identified that the concept of abduction is omitted in well- known DSR frameworks/methods. To address this research gap, our study applies a qualitative content analysis to analyse two abductive DSR PhD theses. The analysis outcome is a conceptual model describing central relationships and an abductive DSR process model illustrating movements between the theoretical and empirical domains.
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| 3. |
- Cronholm, Stefan, et al.
(författare)
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Actable Information Systems : Quality Ideals Put Into Practice
- 2002
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Ingår i: Proceedings of the Eleventh Conference On Information Systems Development (ISD 2002).
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Konferensbidrag (refereegranskat)abstract
- The problem we are approaching in this paper is that the actions offered by information systems (IS) often seem to disharmonise with the actions performed in the work practice. Several researchers report lacks in IS use. For example, Hägerfors (1994) claims that there is a lot of IS which is not fully usable in the context wherein they exist. Henderson & Kyng (1994) claims that there is a discrepancy between creation of IS and work situations. Bannon (1994) claims that there is need for a better understanding among researchers and system designers about users and their work settings. We need to understand people as actors with a set of skills and shared practices based on work experiences (ibid.)
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| 5. |
- Cronholm, Stefan, et al.
(författare)
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Action design research : integration of method support
- 2022
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Ingår i: International Journal of Managing Projects in Business. - : Emerald Group Publishing Limited. - 1753-8378 .- 1753-8386. ; 15:8, s. 19-47
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Tidskriftsartikel (refereegranskat)abstract
- Purpose Action design research (ADR) has become widely accepted as a prominent research method within information systems when managing design-oriented research projects. One purpose of the ADR method is to provide methodological guidance for the building of IT artefacts. However, several scholars have reported a lack of guidance of method support at the micro level. This article aims to complement the macro level of the ADR method by integrating prescriptive method support at the micro level. Design/methodology/approach A qualitative approach including direct content analysis. An empirical ADR project was analysed in order to identify method support that could be integrated into the ADR method. Findings Method support at the micro level was identified for all the stages of the ADR method. The method support consists of procedural support, guiding concepts, and various techniques for the documentation of project tasks stated in the ADR method. Research limitations/implications The contribution to theory consists of aspects concerning the integration of macro and micro levels: relationships between normative and prescriptive support, continuous focus shifts, and method completeness. Practical implications The contribution to practice consists of explicit suggestions for method support that could be integrated into the ADR method. Originality/value This study extends previously provided knowledge by offering empirical evidence concerning theoretical constructions consisting of explicit relationships between ADR tasks and integrated method support, and elaboration on the integration of macro and micro levels.
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| 6. |
- Cronholm, Stefan, et al.
(författare)
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Action Design Research – Models for Researcher-Practitioner Collaboration
- 2022
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Ingår i: The Transdisciplinary Reach of Design Science Research: 17th International Conference on Design Science Research in Information Systems and Technology, Proceedings. - Cham : Springer. ; , s. 393-404
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Konferensbidrag (refereegranskat)abstract
- One essential characteristic of the Action Design Research (ADR) method is researcher-practitioner collaboration (RPC). The purpose of this paper is to present theoretical models for RPC collaboration in ADR projects. The models involve conditions, actions, and consequences concerning RPC challenges. A grounded theory approach was applied to identify the RPC challenges. The challenges were identified in a collaborative ADR project consisting of four researchers and nine organizations from the industry sector. The identified main challenges are: researcher intervention in practitioner contexts, reciprocal shaping between artifacts and design principles emerged from theory and practice, and researcher and practitioner learning. The contribution to practice, which consists of future ADR projects involving collaboration between researchers and practitioners, involves specific actions to be taken.
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| 8. |
- Cronholm, Stefan, et al.
(författare)
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Best Practice in IT Service Management : Experienced Strengths and Weaknesses of using ITIL
- 2016
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Ingår i: International Conference on Management, Leadership and Governance. - 9781910810842 ; , s. 60-67
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Konferensbidrag (refereegranskat)abstract
- This paper focuses on the management of IT services and especially on best practices in the IT sector. Successful organizations must continuously improve their business management, including their IT management, in order to retain competitive advantages, and thus they need to reflect upon and improve their ways of working. One important aspect of this is usage of best practices. Best practices are toolsets or frameworks for the management of business and IT alignment, and their purpose is to improve the quality of IT services through delivering superior results compared to other frameworks, time after time. The most cited, globally recognized and adopted best practice is Information Technology Infrastructure Library (ITIL). The problem we address is that there exist contradictory claims concerning the usefulness of best practices. Due to these contradictory claims, the purpose of this paper is to learn more about the strengths and weaknesses of ITIL. To fulfill the purpose of this paper, we have conducted a qualitative study where we have collected empirical experiences from use of ITIL. We have interviewed 15 IT managers and IT consultants about their experiences of using ITIL.We can conclude that previous findings are fragmented and thus we have presented a coherent and structured collection of empirical experiences categorized as strengths and weaknesses. The identified strengths are: high reliability, improved cost efficiency, a tool for communication and support for structured work. The identified weaknesses are: lack of concretion, adaptation difficulties, being too comprehensive and having high costs. These strengths and weaknesses have to be managed in accordance with the situation at hand. We believe that our findings can contribute in two ways: 1) they consist of a coherent and structured overview informing about both strengths and weaknesses, and 2) the weaknesses can be used as requirements for a redesign of ITIL. Our study has in a cumulative way advanced the state-of-the-art by adding new knowledge based on empirical data.
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| 10. |
- Cronholm, Stefan, et al.
(författare)
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Challenges Concerning Data-Driven Innovation
- 2017
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Konferensbidrag (refereegranskat)abstract
- Digital transformation is highly relevant to most organisations in the business and the government sectors. One important aspect of digital transformation is the capability to exploit data in order to develop new services. For a number of businesses, this capability has become an imperative to their survival in an ever more competitive market. Today, data exploitation is of vital importance for innovation and economic growth. However, there is a lack of consolidated knowledge about the challenges of managing processes for data-driven innovation. Therefore, the purpose of this study is to elaborate on challenges concerning data-driven innovation. We have used the Grounded Theory approach to identify such challenges which are: lack of a systematic process, problems with data access, distrust of data, lack of appropriate digital tools and insufficient competence. Our conclusions reveal that data is rarely used as a strategic resource in data-driven innovation and that there is a lack of data management.
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