| 1. |
- Achard, Paola Olimpia, et al.
(författare)
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Risk Identification in the Infrastructure Construction Industry : A Supply Chain Case Study
- 2008
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Ingår i: International Journal of Logistics Economics and Globalisation. - Olney, Bucks : InderScience Publishers. - 1741-5373 .- 1741-5381. ; 1:3–4, s. 343-356
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Tidskriftsartikel (refereegranskat)abstract
- The objective of this article is to describe the risk identification within a supply chain of an infrastructure construction project. This research is based on a case study of risk management within a supply chain in the infrastructure construction industry. Data have been collected from an international company emphasising the stage of risk identification. A particular view of risk management has been adopted. More specifically, a way to identify risk within the construction industry has been given. Technical and operational evidences have been revised and organised in order to take a first step in the direction of a systematic treatment. It has highlighted some crucial issues dealing with risk identification, while risk assessment and risk response provide an opportunity for further research. The article has underlined how risk management can be seen as the way to discover existing risks that are preventing firms from advancing their strategy. Main insights that emerged dealt with five categories: strategic objectives; critical success factors; environment and stakeholder influences; key performance indicators and principal risks; principal risk response strategies.
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| 2. |
- Aydinlik, Arzu Ulgen, et al.
(författare)
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Communicating the Ethos of Codes of Ethics within the Organization : A Comparison of the Largest Private Sector Organizations in Sweden and Turkey
- 2008
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Ingår i: Journal of Management Development. - Bingley, UK : Emerald Group Publishing Limited. - 0262-1711 .- 1758-7492. ; 27:7, s. 778-790
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of the paper is to examine the ways that the largest private sector organizations in Sweden and Turkey communicate the intent of their codes of ethics to their employees. Design/methodology/approach – Primary data were obtained via a self-administered mail questionnaire distributed to a census of the top 500 private sector organizations based on revenue in each country. Findings – The research identified some interesting findings that showed that the small group of companies in Turkey that have a code may appear to be more “advanced” in ethics artifacts usage than Sweden. Such a conclusion is counter-intuitive as one would have expected a developed nation like Sweden to be more advanced in these measures than a developing nation such as Turkey. Culture may play a large role in the implementation of ethics artifacts in corporations and could be a major reason for this difference. Research limitations/implications – As this is such a new area of investigation in Turkey, the responses amount to only 32 companies that have a code. The small sample is indicative of the formative evolution toward having codes of ethics within companies operating within Turkey. Practical implications – This study enables those organizations that comprise corporate Turkey to view the current state of codes of ethics in Turkish companies and to compare these with the responses of a developed country of the European Union. Originality and value – A review of the literature indicates that this is the first time that such an international study specifically focused upon codes of ethics and the artifacts to inculcate the ethos of the code into every day corporate affairs has included Turkey as one of the participating countries.
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| 3. |
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| 4. |
- Callaghan, Michael, et al.
(författare)
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A longitudinal study of the commitment to business ethics of corporate Australia
- 2008
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Ingår i: International Journal of Entrepreneurship and Small Business. - Geneva : InderScience Publishers. - 1476-1297 .- 1741-8054. ; 6:1, s. 173-184
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Tidskriftsartikel (refereegranskat)abstract
- This paper compares the results of a longitudinal study of ten years, conducted at five yearly intervals, from 1995 to 2005. The aim of the study was to examine the commitment to business ethics of the top 500 Australian companies. Primary data was obtained via a self-administered mail questionnaire distributed to a census of the top 500 Australian companies. This paper examines those responses that indicated that their company possessed a code of ethics. The paper finds that business ethics has continued to evolve and that, in most cases, such evolution has been positive. It would seem that codes of ethics have moved beyond a regulatory requirement and are now considered an integral component of corporate culture and commercial practice in many of Australia's top companies.
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| 5. |
- Callaghan, Michael, et al.
(författare)
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Implementation, communication and the benefits of corporate codes of ethics in Taiwan and Turkey : A comparison across contexts
- 2009
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Ingår i: European Business Review. - Bingley : Emerald Group Publishing Limited. - 0955-534X .- 1758-7107. ; 21:3, s. 278-298
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to examine the corporate codes of ethics (CCE) that are put in place by companies in Taiwan and Turkey.Design/methodology/approach – This study examines the use of CCE among the top companies in Taiwan and Turkey. It is a replication of a study performed in Australia, Canada and Sweden and a follow-up study.Findings – The empirical findings show many similarities with top companies in Australia, Canada and Sweden, but more importantly identify key differences distinctly unique to each of the two countries under investigation. Statistical analysis suggests that the implementation, communication and benefits of CCE are paramount to Turkish companies operating in a domestic environment where the aspiration to participate globally and join the European Union is high, whereas in Taiwan it is low in favor of more traditional business practices (similar to the Chinese concept of guanxi) that focus on individual relationships in favor of formalized regulatory frameworks (such as CCE).Originality/value – This study makes a complementary contribution to the accumulated knowledge in the area of CCE, particularly given the cultural and historical differences these countries possess in comparison to each other and those previously studied and documented in the literature.
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| 6. |
- Lagrosen, Stefan, 1960-, et al.
(författare)
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A seminal framework of marketing schools : revisited and updated
- 2006
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Ingår i: Journal of Management History. - Bingley, UK : Emerald Group Publishing Limited. - 1355-252X .- 1758-776X .- 1751-1348. ; 12:4, s. 369-384
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - The objective is to re-visit and up-date a seminal framework of marketing schools.Design/methodology/approach - The authors provide a conceptual description and positioning of old, modern and recent marketing schools.Findings - Recent developments in marketing - such as services marketing, industrial marketing and relationship marketing - do not fit into the seminal framework of marketing schools.Research limitations/implications - The authors have limited the discussion to the human practice of marketing and the academic discipline of marketing. In addition, the authors' focus is on marketing as part of business.Practical implications - The up-dated framework of marketing schools may assist practitioners to understand the current status of marketing by connecting to the past, and the future by revealing unexplored areas of the marketing discipline.Originality/value - The up-dated framework of marketing schools builds on and extends the seminal framework in question to incorporate the recent developments in marketing. In extension, it reveals a white spot in the research of the marketing discipline - a field of further research that may focus on a combination of economic and relational dimensions of marketing.
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| 7. |
- Lagrosen, Stefan, 1960-, et al.
(författare)
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Future directions of marketing knowledge : proposing an enriching framework including self-actualisation marketing
- 2009
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Ingår i: International Journal of Electronic Customer Relationship Management. - Geneve : Inderscience Publishers. - 1750-0664 .- 1750-0672. ; 3:4, s. 327-343
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to review schools and frameworks of marketing knowledge in order to propose future directions of marketing knowledge. The authors also provide a brief retrospective view of the marketing discipline. Reflecting over the origin, evolution and current status, the authors have come to distinguish three cornerstones of marketing knowledge namely objective, process and subjective. On this basis, five potential steps in the development of marketing knowledge are identified. The paper draws attention to the areas: the entrance of marketers, the levels of marketing knowledge, the introduction of self-actualisation marketing, the effect of time and complexity on marketing knowledge, and the need for syntheses and generalisations of marketing knowledge. A framework for enriching the field of marketing with these five interrelated paths of development is proposed. Finally, it provides a model of proposition to future marketing knowledge.
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| 8. |
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| 9. |
- Payan, Janice M., et al.
(författare)
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Co-operation, Coordination, and Specific Assets in Interorganizational Relationships
- 2007
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Ingår i: Journal of Marketing Management. - London, UK : Routledge. - 0267-257X .- 1472-1376. ; 23:7, s. 797-812
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Tidskriftsartikel (refereegranskat)abstract
- A basic premise of inter-organisational research, from a number of different theoretical perspectives, is that selected organisations should work in harmony rather than competition with each other in order to enhance business success. From this perspective, a review of the literature reveals that three related topics are co-operation, coordination, and specific assets. Yet these constructs have not been examined together in empirical research. This study examines the relationship between these focal constructs and two antecedents (trust and commitment) and one consequent (satisfaction). As predicted, commitment leads to co-operation, coordination, and specific assets. Yet, only co-operation and coordination leads to satisfaction with the relationship. Although trust leads to co-operation, trust has a negative relationship with specific assets, which in turn, leads to lower levels of satisfaction with the relationship.
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| 10. |
- Slåtten, Terje, 1969-, et al.
(författare)
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Atmospheric experiences that emotionally touch customers : A case study from a winter park
- 2009
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Ingår i: Managing Service Quality. - Bingley : Emerald. - 0960-4529 .- 1758-8030. ; 19:6, s. 721-746
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Tidskriftsartikel (refereegranskat)abstract
- This study aims to focus on what types of atmospheric experiences emotionally touch visitors at a winter park. The objective is to describe and explain the relationship between: three atmospheric constructs (ambience, interaction, and design); the construct of joy; and the construct of customer loyalty.Design/methodology/approachThe research data are based on a study of customers visiting a Norwegian winter park, in which 162 visitors participated in the survey. Confirmatory factor analysis and structural equation modeling were used to test the measurements and structural properties between atmospheric experiences, joy, and loyalty to winter parks.FindingsThe findings reveal that two out of the three constructs of atmospheric experiences are linked to customers' feelings of joy, namely, design and interaction. The atmospheric construct of design had the strongest impact on customers' emotions. Furthermore, the study finds that customers' feelings of joy are highly related to the construct of customer loyalty.Research limitations/implicationsThe study limits its focus to one type of hedonic service, namely customers visiting a winter park. Although the results from the study offer implications for other winter parks, there is a need for further research in other hedonic services to verify their validity, reliability, and generality.Practical implicationsThe study emphasizes how important it is that managers of hedonic services consider the significance of the atmospheric construct of design in such a way that it contributes positively to customers' experiences of the service setting. In particular, managers should focus on design in relation to customers' experiences in order to evoke feelings of joy.Originality/valueThe study establishes the need to manage customers' atmospheric experiences in winter parks. It also links atmospheric constructs to customers' emotions.
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