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Advanced Information Systems Engineering Workshops : CAiSE 2015 International Workshops, Stockholm, Sweden, June 8-9, 2015, Proceedings
- 2015
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Proceedings (redaktörskap) (refereegranskat)abstract
- This book constitutes the thoroughly refereed proceedings of seven international workshops held in Stockholm, Sweden, in conjunction with the 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015, in June 2015.The 38 full and nine short papers were carefully selected from 107 submissions.The workshops were the Second International Workshop on Advances in Services Design based on the Notion of Capability (ASDENCA), the Third International Workshop on Cognitive Aspects of Information Systems Engineering (COGNISE), the First International Workshop on Digital Business Innovation and the Future Enterprise Information Systems Engineering (DiFenSE), the First International Workshop on Enterprise Modeling (EM), the First Workshop on the Role of Real-World Objects in Business Process Management Systems (RW-BPMS), the 10th International Workshop on Trends in Enterprise Architecture Research (TEAR), and the 5th International Workshop on Information Systems Security Engineering (WISSE).
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- Aggestam, Lena, et al.
(författare)
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Critical Success Factors in Capturing Knowledge for Retention in IT-Supported Repositories
- 2014
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Ingår i: Information. - : MDPI AG. - 2078-2489. ; 5:4, s. 558-569
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, the authors demonstrate the suitability of IT-supported knowledge repositories for knowledge retention. Successful knowledge retention is dependent on whatis stored in a repository and, hence, possible to share. Accordingly, the ability to capture theright (relevant) knowledge is a key aspect. Therefore, to increase the quality in an IT-supported knowledge repository, the identification activity, which starts the capture process, must besuccessfully performed. While critical success factors (CSFs) for knowledge retention andknowledge management are frequently discussed in the literature, there is a knowledge gapconcerning CSFs for this specific knowledge capture activity. From a knowledge retention perspective, this paper proposes a model that characterizes CSFs for the identification activity and highlights the CSFs’ contribution to knowledge retention.
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- Aggestam, Lena, et al.
(författare)
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Evaluation criteria to increase information quality in electronic knowledge repositories
- 2008
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Ingår i: Proceedings of the 16th European Conference on Information Systems (ECIS). - : Association for Information Systems. - 9780955315923 ; , s. 1814-1825
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Konferensbidrag (refereegranskat)abstract
- Knowledge forms an important asset in modern organisations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKRs) in order to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase information quality in an EKR, the evaluation stage of the capture process must be successfully performed. This paper characterizes Critical Success Factors (CSF) for knowledge evaluation and presents six evaluation criteria to guide the evaluation stage in order to increase information quality in EKR:s. In particular we highlight the importance of performing evaluation addressing correctness, relevance, protection and redundancy.
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- Aggestam, Lena, et al.
(författare)
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Increasing the Quality in IT-supported Knowledge Repositories : Critical Success Factors for Identifying Knowledge
- 2010
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Ingår i: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences, 5-8 January 2010, Koloa, Kauai, Hawaii. - : IEEE Computer Society. - 9780769538693 - 9781424455096 - 9781424455102 ; , s. 3329-3337
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Konferensbidrag (refereegranskat)abstract
- IT-supported knowledge repositories are an important part in Knowledge Management (KM) work. The success of an IT-supported knowledge repository is dependent on what is stored in the repository and hence the ability to capture the right knowledge is a key aspect. Therefore, to increase the quality in an ITsupported Knowledge Repository, the identify activity, which starts the capture process, must be successfully performed. While Critical Success Factors (CSF) for KM and KMS are frequently discussed in the literature, there is a knowledge gap concerning CSF for this specific knowledge capture activity. Based on an interpretive field study and a literature review, this paper proposes and characterizes CSF for the identify activity. For example, we highlight the importance of having organizational knowledge about what knowledge to capture and where to find it, i.e. having knowledge about potential sources of knowledge.
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- Aggestam, Lena
(författare)
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IT-supported Knowledge Repositories : Increasing their Usefulness by Supporting Knowledge Capture
- 2008
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Organizations use various resources to achieve business objectives, and for financial gain. In modern business, knowledge is a critical resource, and organizations cannot afford not to manage it. Knowledge Management (KM) aims to support learning and to create value for the organization. Based on three levels of inquiry (why, what, how), work presented in this thesis includes a synthesized view of the existing body of knowledge concerning KM and hence a holistic characterization of KM. This characterization reveals a strong dependency between KM and Learning Organization (LO). Neither of them can be successful without the other. We show that a KM project resulting in an IT-supported knowledge repository is a suitable way to start when the intention is to initiate KM work. Thus, our research focuses on ITsupported knowledge repositories.Large numbers of KM projects fail, and organizations lack support for their KM undertakings. These are the main problems that our research addresses. In order for an IT-supported knowledge repository to be successful, it must be used. Thus, the content of the repository is critical for success. Our work reveals that the process of capturing new knowledge is critical if the knowledge repository is to include relevant and updated knowledge. With the purpose of supporting the capture process, this thesis provides a detailed characterization of the capture process as well as guidance aiming to facilitate the implementation of the capture process in such a way that knowledge is continuously captured, also after the KM implementation project is completed. We argue that the continuous capture of new knowledge which can potentially be stored in the knowledge repository will, in the long term perspective, have a positive influence on the usefulness of the repository. This will most likely increase the number of users of the repository and accordingly increase the number of successful KM projects.All the work presented in this thesis is the result of a qualitative research process comprising a literature review and an empirical study that were carried out in parallel. The empirical study is a case study inspired by action research, which involved participation in the project Efficient Knowledge Management and Learning in Knowledge Intensive Organizations (EKLär).
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- Aggestam, Lena, et al.
(författare)
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Seven Types of Knowledge Loss in the Knowledge Capture Process
- 2010
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Ingår i: Proceedings of the 18th European Conference on Information Systems (ECIS 2010). - : Association for Information Systems. - 9780620471725 ; , s. Paper 13-
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Konferensbidrag (refereegranskat)abstract
- Society is based on knowledge and the availability thereof. Access to knowledge empowers people, and organizations must reuse knowledge to be competitive. The right knowledge to the right person at the right time is important for success, and IT plays an important role in order to achieve this goal, for example in the form of Electronic Knowlege Repositories (EKR). The success of an EKR depends on what is stored therein, and the ability to capture the right knowledge is hence a key aspect. This, however, is a complex issue. The goal of this paper is to identify and describe different types of knowledge loss, seven of which have been identified and characterized. As an example, one knowledge loss shows that not all knowledge can be stored, and critical knowledge elements may therefore be lost when attempting to store it. Some knowledge loss may be desirable, since an organization should not want to store everything. The results contribute to capturing the right knowledge, and hence to successful EKR. The results thus contribute to elevating the competitive power of an organization.
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- Aggestam, Lena, et al.
(författare)
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Supporting Knowledge Evaluation to Increase Quality in Electronic Knowledge Repositories
- 2010
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Ingår i: International Journal of Knowledge Management. - : IGI Global. - 1548-0666 .- 1548-0658. ; 6:1, s. 23-43
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Tidskriftsartikel (refereegranskat)abstract
- Knowledge forms an important asset in modern organizations. In order to gain and sustain competitive advantage knowledge has to be managed. One aspect of this is to use Electronic Knowledge Repositories (EKR) to enhance knowledge sharing, reuse and learning. The success of an EKR is dependent on the quality of its content. For knowledge to be stored in an EKR, it has to be captured. One crucial part of the capture process is to evaluate whether the identified knowledge should be incorporated in the EKR or not. Therefore, to increase quality in an EKR, the evaluation stage of the capture process must be successfully carried out. Based on an interpretive field study and an extensive literature review, this paper identifies and characterizes Critical Success Factors (CSF) in the evaluation stage and presents guidance aiming to support implementation of the evaluation stage with the purpose to increase the quality of an EKR. In particular, the guidance supports the decision whether identified knowledge should be stored or not and it highlights the importance of performing evaluation addressing correctness, relevance, protection and redundancy. The characterization of the capture process contributes mainly to KM theory, and the guidance to KM practice.
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- Alenljung, Beatrice, et al.
(författare)
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Decision-making activities in the requirements engineering decision processes : A case study
- 2006
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Ingår i: the 14th International Conference on Information Systems Development. - : Springer. - 9780387308340 ; , s. 707-718
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Konferensbidrag (refereegranskat)abstract
- Complex decision-making is a prominent aspect of requirements engineering and the need for improved decision support for requirements engineers has been identified by a number of authors. A first step toward better decision support is to understand decision-makers’ complex decision situations. Aspects of decision situations are decision matters, decision-making activities, and decision processes. In this paper we present two requirements engineering decision processes and their decision-making activities and decision matters. These were identified in a case study conducted at Ericsson Microwave Systems. We also discuss the consequences of these for requirements engineering decision support.
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