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1.
  • Albinsson, Lars, et al. (creator_code:aut_t)
  • Towards a Co-Design Approach for Open Innovation
  • 2008
  • record:In_t: <em>Designed for Co-designers workshop</em>, Participatory Design Conference 2008 (PDC 2008). - School of Informatics, Indiana University, Bloomington, U.S.A : School of Informatics, Indiana University, Bloomington, U.S.A.
  • swepub:Mat_conferencepaper_t (swepub:level_scientificother_t)
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2.
  • Albinsson, Lars, et al. (creator_code:aut_t)
  • Turning the Internet Around : e-Me: The Students Ideal e-Service
  • 2006
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • Today students, as many other groups of citizens, are offered, indeed required to use, a rapidly increasing number of e-Services. They range from school and course sites to interactions with authorities as well as companies offering student discounts. This paper reports on a pioneering project in Sweden with a radical approach to this, namely to issue the student with a electronic assistant, an e-Me, that schools, authorities and companies are required to address when interacting with the student. A larger number of students and partners, universities, companies and authorities, have been engaged in the design of such an e-Me. It might be thought of as turning the internet around – rather than having students keep track of sites, they will have to come to the students and interact with them in the way specified by them.
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3.
  • Carlsson, Raul, et al. (creator_code:aut_t)
  • Challenges when digital services for sustainable everyday travel is innovated
  • 2010
  • swepub:Mat_conferencepaper_t (swepub:level_scientificother_t)abstract
    • In 2020 according to Traffic Authorities, if all car commuters shift from using cars one day a week to use public transport the green-house reduction goals in Western Sweden in relation to transport will be met. A shift from cars to public ways of transport means a step towards the objective eco-effectiveness (Watson et. al. 2010) as commuters actively change their behavior and consume lesser natural resources to achieve the same travel goal. It is also a step towards eco-equity. By using means of commuter transport functions and services with better environmental performance (such as bicycle or public transport systems like bus, tram or train) each commuter consumes less resources which leaves more resources for future generations, and if the systems are well-trimmed it may even be made to balance with nature’s regeneration capability of energy resources. We argue that it is the responsibility of IS researchers to investigate and evaluate how IS/IT may improve the environmental performance of the systems they work with, and in particular if IT/IS may serve as a persuasive force to stimulate shifts towards more eco-friendly alternatives of transportation. For example, we consider it our responsibility to investigate how IS/IT may increase the eco-efficiency of transportation assets when the volume of travelers of shared resources increases as a consequence of such a shift. People should be able to plan their trip in a way suitable for them as individuals while at the same time being supported to choose sustainable alternatives. In practice they should be able to base decisions regarding trips on information about the reliability of transport services and traffic, on the price, and on the environmental performance, provided to them via digital context based information services. In order to succeed in innovation of new digital services for sustainable travel a number of challenges must be prevailed. These challenges can be related to consumers, service and transport suppliers and governmental authorities in the public transport context.
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4.
  • Cronholm, Stefan, et al. (creator_code:aut_t)
  • Collaborative practice : an action research approach to efficient ITSM
  • 2011
  • record:In_t: 1 st International &amp; Inter-disciplinary Workshop on Practice Research.
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • This paper addresses collaborative research as an action research approach. Many times action research is described as embracing one research organisation and one business organisation. We are challenging this view by introducing the concept of collaborative practice. A collaborative practice can be seen as a cluster of local practices and researchers working together. In this way, a collaborative practice should enable joint learning between, and joint development efforts for, several business practices as well as contributing to general practice and the scientific body of knowledge. Based on a case study within efficient IT Service Management (ITSM), the concept of collaborative practice and its relation to other adjacent concepts (such as local practice, general practice and scientific body of knowledge) have been characterized. Our results should be viewed as preliminary since they are gathered from an ongoing project.
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5.
  • Cronholm, Stefan, et al. (creator_code:aut_t)
  • The Need for Systems Development Capability in Design Science Research : Investigating the role of an Innovation Lab as part of the academy
  • 2010
  • swepub:Mat_conferencepaper_t (swepub:level_scientificother_t)abstract
    • Information systems as an artefact-oriented discipline require a strong interaction between researches, developers and users regarding, design of, development of, and the study of the use of digital artefacts in social settings. During latter years performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours access to systems development capabilities becomes necessary. Such a unit, an InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the five years of experience from running this InnovationLab. Our findings point to an innovation lab being valuable for research in general and especially for design science research. However, in order to balance the business of an innovation lab it will be necessary to provide services for other stakeholders (such as administrative units, teachers, and students) as means for developing systems development capability aimed for supporting researchers.
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6.
  • Goldkuhl, Göran, 1949-, et al. (creator_code:aut_t)
  • A multi-grounded design research process
  • 2010
  • record:In_t: Global Perspectives on Design Science Research. - Berlin, Heidelberg : Springer Berlin/Heidelberg. - 9783642133343 - 9783642133350 ; , s. 45-60
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • There has been a growing interest in the philosophy and constituents of design research by a vast amount of IS-scholars. There are several unresolved concerns and issues in design research (DR). Some examples are the outcomes of design research, the role of theorizing in DR, how to conduct evaluation and validation, and the need for different grounding processes to generate valid knowledge from design research endeavors. This paper describes a multi-grounded approach for design research; consisting of three types of grounding processes (theoretical, empirical and internal grounding). The purpose is to investigate DR-based design knowledge and its roles during design research and design practice. A key feature in this approach is the division between the meta-design (within design research) producing abstract design knowledge and the empirical design practice producing situational knowledge and artefacts. The multi-grounding approach to design research will be illustrated by the support of two design cases.
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7.
  • Hagberg, Johan, et al. (creator_code:aut_t)
  • Energy customers in dialogue
  • 2008
  • swepub:Mat_conferencepaper_t (swepub:level_scientificother_t)
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8.
  • Hagberg, Johan, et al. (creator_code:aut_t)
  • Long Tails and Lean Chains : Supply Chain Alternatives for e-Commerce
  • 2010
  • swepub:Mat_conferencepaper_t (swepub:level_scientificother_t)abstract
    • E-commerce retail companies offer increasingly larger assortments and include products from a large number of suppliers without holding the goods in stock. Having the goods physically located at the supplier increase the need for coordination in the supply chain, implying modified roles of the actors involved and requires information systems to support the exchange processes between collaborating parties. In order for retailers to be competitive and responsive to customer needs there are increasing efforts to combine different supply chain alternatives, thus requiring additional activities of coordination. This paper seeks to identify different possible supply chain alternatives, to describe their characterizations and to perform a comparative analysis of these alternatives based on inductively generated categories. The purpose of the paper is to identify, describe and analyse different supply chain alternatives in the context of e-commerce when the retailing company is not holding stock. The study applied a multi organizational approach, involving representatives from wholesaling, retailing and distribution companies working jointly with the researchers. The empirical material was collected through workshops and complementary interviews and was modelled as action patterns depicting preconditions for, and effects of business actions, organized in patterns of initiative and response. The paper identifies and describes six different supply alternatives: purchase flow; vendor management inventory flow; direct delivery; cross docking; consolidation of packages; and consolidation of goods. Among other things, the analysis shows how the various supply chain alternatives imply divergent requirements on information systems to support these different supply chain processes. In addition to an identification and overview of the different supply chain alternatives, the results may also serve as valuable input for retailers deciding appropriate combinations of supply chain alternatives. The paper also demonstrates how a multi organizational approach can be used in collaborative projects involving business practitioners and researchers.
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9.
  • Haraldson, Sandra, et al. (creator_code:aut_t)
  • Challenging Dyadic Interaction in the Context of Multi-Organizational Business Processes
  • 2011
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • Value creation of today is often a co-production in multi-organizational settings. This requires knowledge about how to conceive multi-organizational actor roles as foundations for co-ordinating and efficiently co-produce customer value. Some contemporary business process modelling approaches builds upon modelling interaction between two business parties (i.e. dyadic interaction), but do not acknowledge interaction patterns involving several network actors in their different actor roles. In this paper value creation in multi-organizational businesses are seen as value chains in value networks. The notion of assignments is the underlying structure in a multi-organizational perspective on business processes and is used to create foundations for distinguishing interaction patterns. Modelling and improving multi-organizational business processes conceived as action and interaction arranged in assignment structures, imply that dyadic role models need to be challenged as generative instruments. In this paper four generic multi-organizational network actor roles are brought forward (end- customer, main actor, co-ordinating actor, and co-producing actor) given meaning in and further instantiated in generic assignment actor roles based on their involvement in different multi-organizational interaction patterns. Thus, patterns of interaction constituting multi-organizational business processes are distinguished creating the necessary conditions for diverse network actors by the identification of their role in the action logic.
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10.
  • Haraldson, Sandra, et al. (creator_code:aut_t)
  • Dividing Multi-Organizational Businesses into Processes : Capturing Value Creation in Assignment Structures
  • 2011
  • swepub:Mat_conferencepaper_t (swepub:level_refereed_t)abstract
    • Business transactions of today often rely on the involvement of several organizations in its preparation and realization. This means that value creation is distributed among several actors and needs to be coordinated. The division of multi-organizational businesses into business processes need to reflect the co-production of value arranged in distributed value production structures. There relies however an unresolved quest of which criteria that should govern such division of business processes. In this paper, business processes for conceiving multi- organizational businesses are identified founded in how customer assignments embed and integrate other assignments through value chains in value networks. Five core process types are identified founded in this assignment structure; development processes, planning processes, provision processes, order fulfilment processes, and evaluation processes. These processes are of both condition creating and realization characteristics to enable an efficient co-ordination of the multi-organizational business.
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