| 1. |
- Aid Kalle Dunkel, Laura Viktorya Chrsitina Matthias Wißotzki, et al.
(författare)
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State of research in reuse of enterprise models : Systematic literature analysis of CAISE, EMMSAD, ICIS and INCOM
- 2012
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Ingår i: Proceedings of the IADIS International Conference on Information Systems. - 9789728939687 ; , s. 82-90
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Konferensbidrag (refereegranskat)abstract
- The importance of managing organizational knowledge of enterprises has been recognized for decades. The systematic development and reuse of organizational knowledge is expected to improve the competitiveness of the enterprise. While the practice of “reuse” is common in general computer science there is still a lack of surveys in regard to reuse in enterprise modeling. This document reviews four different papers presented at information systems conferences over the last seven years: CAISE, EMMSAD, ICIS, and INCOM. Our analysis indicates that the majority of research is realized by case studies, theoretical frameworks and mostly on business process modeling aspects of enterprise models.
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| 2. |
- Baer, Florian, et al.
(författare)
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DESERV IT : A method for devolving service tasks in IT services
- 2021
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Ingår i: Business & Information Systems Engineering. - : Springer. - 2363-7005 .- 1867-0202. ; 63, s. 419-439
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Tidskriftsartikel (refereegranskat)abstract
- Nowadays, IT operations devolve many tasks in IT services to internal customers (i.e., IT self-service). The rationale for this service task devolvement is often to reduce the IT personnel’s workload. However, prior research has shown that IT operations often fail to achieve this goal. Existing methods for modeling and analyzing services fall short of supporting service providers in identifying and specifying service tasks suitable to be devolved to (internal) customers. This paper presents, therefore, the first method for devolving service tasks in IT services (DESERV IT). DESERV IT is a compound of four method components encompassing a joint meta-model, a visual notation for modeling IT services, and procedural recommendations. The DESERV IT meta-model extends the meta-model of service blueprinting by means of concepts required to analyze service task devolvement. DESERV IT is evaluated in four evaluation episodes. The results of the evaluation episodes show that DESERV IT is perceived as effective, useful, complete, and generalizable by experts in the IT service management and enterprise architecture discipline. This paper contributes to enterprise modeling by demonstrating the feasibility of DESERV IT in an example case and describing DESERV IT’s evolution during the evaluation episodes. DESERV IT supports practitioners (e.g., request fulfillment managers) in modeling and analyzing IT services.
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| 3. |
- Barn, Balbir S., et al.
(författare)
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Adaptation of enterprise modeling methods for large language models
- 2024
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Ingår i: The practice of enterprise modeling. - Cham : Springer. - 9783031485824 - 9783031485831 ; , s. 3-18
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Konferensbidrag (refereegranskat)abstract
- Large language models (LLM) are considered by many researchers as promising technology for automating routine tasks. Results from applying LLM in engineering disciplines such as Enterprise Modeling also indicate potential for the support of modeling activities. LLMs are fine-tuned for specific tasks using chat based interaction through the use of prompts. This paper aims at a detailed investigation of the potential of LLMs in Enterprise Modeling (EM) by taking the perspective of EM method adaptation of selected parts of the modeling process within the context of using prompts to interrogate the LLM. The research question addressed is: What adaptations in EM methods have to be made to exploit the potential of prompt based interaction with LLMs? The main contributions are (1) a meta-model for prompt engineering that integrates the concepts of the modeling domain under consideration with the notation of the modeling language applied and the input and output of prompts, (2) an investigation into the general potential of LLM in EM methods and its application in the 4EM method, and (3) implications for enterprise modeling methods.
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| 4. |
- Berzisa, Solvita, et al.
(författare)
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Capability Driven Development : An Approach to Designing Digital Enterprises
- 2015
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Ingår i: Business & Information Systems Engineering. - : Springer Science and Business Media LLC. - 2363-7005 .- 1867-0202. ; 57:1, s. 15-25
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Tidskriftsartikel (refereegranskat)abstract
- The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution. This is referred to as Capability Driven Development (CDD). A meta-model representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, is being proposed. The use of themeta-model is validated in three industrial case studies as part of an ongoing collaboration project, whereas one case is presented in the paper. Issues related to the use of the CDD approach, namely, CDD methodology and tool support are also discussed.
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| 5. |
- Billig, Andreas, 1960-, et al.
(författare)
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Enterprise Ontology based Artefact Management
- 2008
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Ingår i: INFORMATIK 2008, Beherrschbare Systeme - dank Informatik. - 9783885792284 ; , s. 681-687
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Konferensbidrag (refereegranskat)abstract
- Structuring enterprise information and supporting knowledge management is a growing application field for enterprise ontologies. Based on an industrial case from automotive supplier industries, the paper proposes the use of an ontology for artefact management in engineering of dependable systems, illustrated by the tool ArtefactManager. Navigation and search in the ArtefactManager is performed using categorizations of artefacts by means of so-called taxonomic paths through the enterprise ontology. One of the main challenges is to permit evolution at least for those parts of the ontology which are used for categorizing artefacts. This paper introduces an approach to support the evolution process on the taxonomy level in conjunction with the level of categorizations.
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| 6. |
- Blasek, N., et al.
(författare)
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Large language models in requirements engineering for digital twins
- 2023
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Ingår i: <em>CEUR Workshop Proceedings</em>. - : CEUR-WS.
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Konferensbidrag (refereegranskat)abstract
- Can large language models (LLMs) be used for digital twin engineering (DTE)? Engineering digital twins (DTs) is a complex process consisting of several phases and involving different disciplines. We argue that an investigation of LLM use in DTE has to define what kinds of DTs are in focus and what DTE phases shall be supported. In our work, we concentrate on the early phases of DTE, with a particular focus on requirements engineering (RE), and we focus on supervisory and operational DTs. This paper investigates the quality of LLM output for defining requirements for DTs. The main contributions of our work are results from an experiment comparing requirements to a DT of an air conditioning facility of a domain expert and ChatGPT and conclusions for prompt engineering resulting from this experiment.
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| 7. |
- Bär, Florian, et al.
(författare)
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On the Maturity of Service Process Modeling and Analysis Approaches
- 2016
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Ingår i: 19th International Conference, BIS 2016, Proceedings, Leipzig, July 6-8, 2016.. - Cham : Springer. - 9783319394251 - 9783319394268 ; , s. 356-367
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Konferensbidrag (refereegranskat)abstract
- Prior research has provided a number of approaches for the specification and analysis of service processes. However, little is known about their level of maturity regarding considered dimensions and characteristics. The present study represents a first step towards filling this gap. Drawing upon recent formalizations and delineations of service, a model for assessing the maturity of service modeling and analysis tools is derived. As part of a systematic literature review, it is applied to a set of 47 service blueprinting techniques to determine their maturity. The study’s findings indicate a high level of maturity regarding control flow and resource integration for most of the identified approaches. However, there are several shortcomings with respect to the input and output dimensions of the service process. The study proposes a set of research questions to stimulate future research and address the identified shortcomings.
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| 8. |
- Bär, Florian, et al.
(författare)
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Reducing the IT Personnel’s Workload in IT Self-Services
- 2018
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Ingår i: SMR - Journal of Service Management Research. - : Nomos Verlag. - 2511-8676. ; 2:4, s. 19-32
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Tidskriftsartikel (refereegranskat)abstract
- IT operations aims to reduce the IT personnel’s workload in IT self-services, which is not self-evident. This study explores how the IT personnel’s workload can be reduced in IT self-services. A multiple-case study with five IT self-services was conducted. Data was collected from two German IT service providers and a European software company. The problem causing a non-reduction of the IT personnel’s workload in IT self-services is a lack of service production control and it is rooted in knowledge and skill gaps and a free IT self-service outcome. The two solutions to that problem comprise the adoption of five behavioral patterns: chargeback and limitation, standardization of the IT self-service, authorization of employee orders, showback, and training and support. This study is first revealing the mechanisms how IT self-services can be operated successfully from a service operations perspective.
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| 9. |
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Capability Management in Digital Enterprises
- 2018
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Samlingsverk (redaktörskap) (refereegranskat)abstract
- Putting capability management into practice requires both a solid theoretical foundation and realistic approaches. This book introduces a development methodology that integrates business and information system development and run-time adjustment based on the concept of capability by presenting the main findings of the CaaS project – the Capability-Driven Development (CDD) methodology, the architecture and components of the CDD environment, examples of real-world applications of CDD, and aspects of CDD usage for creating business value and new opportunities. Capability thinking characterizes an organizational mindset, putting capabilities at the center of the business model and information systems development. It is expected to help organizations and in particular digital enterprises to increase flexibility and agility in adapting to changes in their economic and regulatory environments. Capability management denotes the principles of how capability thinking should be implemented in an organization and the organizational means. This book is intended for anyone who wants to explore the opportunities for developing and managing context-dependent business capabilities and the supporting business services. It does not require a detailed understanding of specific development methods and tools, although some background knowledge and experience in information system development is advisable. The individual chapters have been written by leading researchers in the field of information systems development, enterprise modeling and capability management, as well as practitioners and industrial experts from these fields.
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| 10. |
- Christiner, Frank, et al.
(författare)
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Multi-dimensional Visualization in Enterprise Modeling
- 2012
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Ingår i: Business Information Systems Workshops. - Berlin, Heidelberg : Springer. - 9783642342271 - 9783642342288 ; , s. 139-152
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Konferensbidrag (refereegranskat)abstract
- Enterprise modeling (EM) is a discipline supporting business and IT alignment by providing means for capturing, visualizing and improving different perspectives of an enterprise, including processes,organization structures, products, systems, and business objectives. However, there is a lot of relevant information besides the one presented in enterprise models. Including such information into enterprise models or an integrated presentation of model and data view is supposed to ease decision making for stakeholders in organizations by providing contextual information for the decision at hand. Additional information however usually means additional complexity. This paper explores possibilities of an integrated presentation guided by the following questions: (1) What kind of complementary information should be visualized in an enterprise model? (2) How can the information be visualized? (3) How can the content of a specific visualization be adapted by the business stakeholder using it?Possibilities and benefits of enhancing the existing enterprise models with visualization of additional information are illustrated using a small case study.
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