| 1. |
- Bednar, Peter, et al.
(författare)
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Personalized Support with ‘Little’ Data
- 2014
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Ingår i: Creating Value for All Through IT. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. - 1868-4238. - 9783662434581 ; 429, s. 355-358
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Bokkapitel (refereegranskat)abstract
- In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Amazon Mechanical Turk and the Commodification of labour
- 2014
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Ingår i: New technology, work and employment. - : Wiley. - 0268-1072 .- 1468-005X. ; 29:3, s. 213-223
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Tidskriftsartikel (refereegranskat)abstract
- Crowd employment platforms enable firms to source labour and expertise by leveraging Internet technology. Rather than offshoring jobs to low-cost geographies, functions once performed by internal employees can be outsourced to an undefined pool of digital labour using a virtual network. This enables firms to shift costs and offload risk as they access a flexible, scalable workforce that sits outside the traditional boundaries of labour laws and regulations. The micro-tasks of 'clickwork' are tedious, repetitive and poorly paid, with remuneration often well below minimum wage. This article will present an analysis of one of the most popular crowdsourcing sites-Mechanical Turk-to illuminate how Amazon's platform enables an array of companies to access digital labour at low cost and without any of the associated social protection or moral obligation.
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| 3. |
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| 4. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Disregarding history : Contemporary IS contexts and participatory design
- 2014
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Ingår i: Communications of the Association for Information Systems. - 1529-3181 .- 1529-3181. ; 34:1, s. 1319-1332
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Tidskriftsartikel (refereegranskat)abstract
- User participation has long been seen as a core topic of study within the IS field, yet its relevance to contemporary development environments and contexts has recently been brought into question. The aim of this article is to investigate the extent to which this rich history and experience is used to inform contemporary practices. We provide a survey that evaluates the degree to which PD (participatory design) is currently represented in the IS literature, the results of which reveal a low representation. Based on these findings, a number of propositions are offered. © 2014 by the Association for Information Systems.
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| 5. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Living lab : An open and user-centric design approach
- 2010
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Ingår i: Information and communication technologies, society and human beings. - Hershey, PA : Information Science Reference. - 9781609600594 ; , s. 190-207
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Bokkapitel (refereegranskat)abstract
- In this chapter we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach, and the aim of this chapter is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab, and its key components; and one Living Lab approach, FormIT, and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles
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| 6. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Mobile applications development on Apple and Google platforms
- 2011
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Ingår i: Communications of the Association for Information Systems. - 1529-3181 .- 1529-3181. ; 29:1
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Tidskriftsartikel (refereegranskat)abstract
- The uptake of Internet-enabled multifunctional mobile devices is an emerging area within software development. This article examines the under-researched area of mobile application developers and considers some of the current challenges facing this sector within the IT workforce. We frame our study within the wider context of the evolution of the industry in order to illustrate how the emerging business model of mobile application development shapes the everyday practices of systems developers, specifically those working on iPhone and Android platforms. Drawing on qualitative research carried out in Sweden, the UK, and the U.S., we analyze developers’ experiences in order to illustrate how they respond and adapt to the turbulent environment of the IT sector.
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| 7. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Motivational profiles of toolkit users – iPhone and Android developers
- 2011
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Ingår i: International Journal of Technology Marketing. - 1741-878X .- 1741-8798. ; 6:1, s. 36-56
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Tidskriftsartikel (refereegranskat)abstract
- Toolkits for development and distribution of mobile applications can potentially influence the ecosystem for mobile services. While these toolkits began to surface in the late 1990s, it was not until 2008, when Apple launched its App Store, that their potential became more visible. For these toolkits to create value to all the different stakeholders, we need to understand these innovation milieus and their inhabitants, areas that are becoming increasingly important yet under-researched in the literature. In this paper, we address the questions of who the pioneering users of the Apple and Android owned toolkits are, what attracted them to the mobile application market, and what affected their choice of platform for mobile application development. Emerging from the analysis are four different developer profiles of early adopters of the Android and iPhone platforms.
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| 8. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Outsourcing creative work : A study of mobile application development
- 2011
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Ingår i: International Conference on Information Systems 2010 (ICIS 2010). - Red Hook : Curran Associates, Inc.. - 9780615418988
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Konferensbidrag (refereegranskat)abstract
- As the mobile phone industry converges with the IT/software industry, the emerging internetenabled multifunctional mobile devices are bringing together many diverse stakeholders. This paper examines the under-researched area of mobile application developers. We frame our study within the wider context of the mobile application industry in order to illustrate how the business models of large IT firms shape the everyday practices of systems developers, specifically those working on iPhone and Android platforms. By broadening out the study in this way we are able to situate seemingly new and distinctive technological artefacts and practices and show how they build on a number of continuing trends within the field. Drawing on qualitative data with developers working in this emerging market, we analyse their practices in order to (a) provide detail on this under-studied area and (b) show the ways in which developers adapt to the turbulent environment of the IT sector.
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| 9. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Participation in living lab : designing systems with users
- 2010
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Ingår i: Human Benefit through the Diffusion of Information Systems Design Science Research. - Berlin, Heidelberg : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642121128 ; , s. 317-326
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Konferensbidrag (refereegranskat)abstract
- Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users
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| 10. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Persistent problems and practices in information systems development : a study of mobile applications development and distribution
- 2014
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 24:5, s. 425-444
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Tidskriftsartikel (refereegranskat)abstract
- The widespread uptake of mobile technologies has witnessed a re-structuring of the mobile market with major shifts in the predominance of particular firms and the emergence of new business models. These sociotechnical trends are significant in the ways that they are influencing and shaping the working lives of software professionals. Building on prior research investigating the persistent problems and practices of systems development, this paper examines mobile applications development and distribution. A qualitative study of 60 developers based in Sweden, the UK and the USA was analysed around the interrelated problems of diversity, knowledge and structure. The analysis revealed how platform-based development in an evolving mobile market represents significant changes at the business environment level. These changes ripple through and accentuate ongoing trends and developments, intensifying the persistent problems and challenges facing software developers.
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