| 1. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Disregarding history : Contemporary IS contexts and participatory design
- 2014
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Ingår i: Communications of the Association for Information Systems. - 1529-3181. ; 34:1, s. 1319-1332
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Tidskriftsartikel (refereegranskat)abstract
- User participation has long been seen as a core topic of study within the IS field, yet its relevance to contemporary development environments and contexts has recently been brought into question. The aim of this article is to investigate the extent to which this rich history and experience is used to inform contemporary practices. We provide a survey that evaluates the degree to which PD (participatory design) is currently represented in the IS literature, the results of which reveal a low representation. Based on these findings, a number of propositions are offered. © 2014 by the Association for Information Systems.
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| 2. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Living lab : An open and user-centric design approach
- 2010
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Ingår i: Information and communication technologies, society and human beings. - Hershey, PA : Information Science Reference. - 9781609600594 ; , s. 190-207
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Bokkapitel (refereegranskat)abstract
- In this chapter we focus on a new research area, Living Lab that introduces new ways of managing innovation processes. A Living Lab can be viewed as both an innovation milieu and an innovation approach, and the aim of this chapter is to clarify these two perspectives, as well as to illustrate how they can enrich each other. This is done by presenting one Living Lab milieu, Botnia Living Lab, and its key components; and one Living Lab approach, FormIT, and its key principles. The presentation is done on two levels, one general level and one case specific level. The case focuses on involving citizens in the design of an e-service aimed to increase their influence in a municipality and its development. Through this we learnt that the key components of a Living Lab constitutes important structures that enhance the process and as such the principles
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| 3. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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Participation in living lab : designing systems with users
- 2010
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Ingår i: Human Benefit through the Diffusion of Information Systems Design Science Research. - Berlin, Heidelberg : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642121128 ; , s. 317-326
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Konferensbidrag (refereegranskat)abstract
- Drawing on a case study of a living lab, this paper considers the process of participation during the design stages of a health care project for the elderly in Sweden. While participation has an established history, more recently it has been described as an "old, tired concept" that is in need of revitalization in order to cater for changing IS practices. In this paper, we reflect on how participation materializes in a context that is quite dissimilar from more traditional development settings and report on the kinds of practices that may be used to assist design with users
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| 4. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User expressions translated into requirements
- 2010
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Ingår i: Human Technology. - : Centre of Sociological Research, NGO. - 1795-6889. ; 6:2, s. 212-229
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Tidskriftsartikel (refereegranskat)abstract
- Grounding the development of mobile and ubiquitous services on actual needs and behaviors of users, rather than on designers intuition, is a well established tradition today. However, gathering data about users in different contexts usually result in large amounts of data that have to be analyzed and translated into requirements. This is a crucial process in the development cycle and its outcome is usually very dependent on the preconceptions of the developers or researchers. Despite this strong element of subjective influence the translation process is seldom made transparent. Nor are the user needs related to psychological discussions and existing taxonomies. The aim of this paper is, therefore, to contribute to the field by presenting a process for translating user expressions to needs and later to requirements using Reiss taxonomy of human needs as a theoretical base. Using this translation process we were able to identify two hierarchical levels of needs: needs of a service and needs in the service. The process also made it possible for us to see needs hidden in general expressions and to reformulate them accordingly. Further, it generated a clear traceability from user expressions to requirements, and finally, confirmed the importance of focusing on, and understanding, the situated needs of users.
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| 5. |
- Bergvall-Kåreborn, Birgitta, et al.
(författare)
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User toolkits for citizen-centric mobild service innovation
- 2012
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Ingår i: eChallenges e-2012 Conference Proceedings. - : IIMC International Information Management Corporation. - 9781905824359
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Konferensbidrag (refereegranskat)abstract
- Around the world, there is an ongoing shift from en economy focusing on product development to an economy with focus on digital service development. An ongoing initiative in Europe to support this shift is the Internet of Services (IoS) which strives for a situation where everything that is needed to use a software is available as a service. The aim of this paper is to present a toolkit that non-programmers can use develop their own innovative mobile services. This environment strives to put forth a situation where technologies are made available as components that easily can be composed into a mobile services by just about anyone. This has tremendous impact on the feasibility of citizen-centric services where citizens create apps based on their current needs in their contemporary situation.
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| 6. |
- Holst, Marita, et al.
(författare)
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Openness in Living Labs – Facilitating Innovation
- 2010
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Ingår i: Proceedings of the 33rd IRIS Seminar.
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Konferensbidrag (refereegranskat)abstract
- Innovation has come to replace efficiency and quality as the main source of competitive advantage for firms from the 1990s onwards. Hence, to an increasing extent, organisations need to consider in which ways they can achieve higher levels of innovative thinking and flexibility. Moreover, the creation of today's complex systems of products, services and processes requires a merging of knowledge from diverse perspectives, e.g. disciplinary or skill-based. One common way to meet these challenges is to set up boundary crossing collaborative groups. The idea is that innovative processes can be fertilised by having people with differentiated knowledge collaborating. Knowledge necessary for innovation and product/service development is, therefore, increasingly distributed both within and across organisations or other types of stakeholders, posing new challenges. To manage these challenges one new approach is evolving, called Living Labs. In this paper we present an innovative development process of a mobile service, taking a Living Lab approach. This paper focus on the effects of openness in an innovation process supported by a Living Lab approach for development of mobile services. The study shows that the innovation process was remarkably shortened in the open and multi-perspective process.
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| 7. |
- Lassinantti, Josefin, et al.
(författare)
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Shaping Local Open Data Initiatives: Politics and Implications
- 2014
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Ingår i: Journal of Theoretical and Applied Electronic Commerce Research. - 0718-1876. ; 9:2, s. 17-33
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Tidskriftsartikel (refereegranskat)abstract
- This article explores different perspectives attributed to the open data initiatives and how these perspectives shape the opening-up process. A socio-technical lens, the social construction of technology, was used to analyse a qualitative cross-case study of two Swedish municipalities. Findings revealed two ways of interpreting open data initiatives: 1) as a platform for techno-economic growth and 2) as a platform for co-created societal growth. These two approaches addressed the municipalities respective contextual challenges and interests alongside national recommendations in their aims to realize the open data initiative. In doing so, they diverged into the evolvement toward two different ends: the realization of open data and the realization of open government. To excel the understanding of actions taken to meet these ends, an additional set of differences between these municipalities is provided within a sociotechnical framework that allows us to discuss diverging evolvements of open data initiatives based on agreed and non-agreed interpretations of what is believed to be constructed.
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| 8. |
- Ståhlbröst, Anna, et al.
(författare)
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Exploring users motivation in innovation communities
- 2011
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Ingår i: International Journal of Entrepreneurship and Innovation Management. - 1368-275X .- 1741-5098. ; 14:4, s. 298-314
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Tidskriftsartikel (refereegranskat)abstract
- A rapid growth of technologies supporting user interaction on the Internet, such as social networking sites and other virtual communities, can be seen today. These virtual communities have been shown to be of great value to companies that want to involve users in their innovation processes. However, in order to guide organisations on how to utilise their innovation intermediary communities, more knowledge is needed regarding who they are and their motivational drivers for participating in a community. The aim of this paper therefore is to explore who the users are and what motivates them to contribute to innovation processes in an innovation intermediary community. The main findings of our study indicate that users' motivation to participate is influenced by community type as well as technology adoption type. This study show that in innovation intermediary communities, one important motivational factor for users is learning.
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| 9. |
- Ståhlbröst, Anna, et al.
(författare)
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Living Labs – real-world experiments to support open service innovation
- 2011
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Ingår i: eChallenges e-2011 Conference. - : IIMC International Information Management Corporation. - 9781905824274
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Konferensbidrag (refereegranskat)abstract
- In today’s competitive and dynamic market it is of vital importance for organizations to innovate their processes, products and services to survive. One emerging concept that assists these demands is the open service innovation approach that strives to open up organisational borders to support a continuous outflow and inflow of innovations. In this paper the aim is two-folded, firstly we aim to explore how a Living Lab approach with real-world tests can contribute in open innovation processes and secondly we aim to identify important aspects an organisation aiming to implement the concept needs to grapple with. In our study users tested and experimented with energy meters and energy visualisation tools in their home for 6 months with the aim to further develop the innovation. We have found that by applying real-world experimentation users contributed to the innovation in four different dimensions. We also found that an open innovation approach requires an organisation that is communicative which entails strategies and structures to support that role.
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| 10. |
- Ståhlbröst, Anna, et al.
(författare)
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Voluntary contributors in open innovation processes
- 2013
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Ingår i: Managing Open Innovation Technologies. - Berlin : Encyclopedia of Global Archaeology/Springer Verlag. - 9783642316494 ; , s. 133-149
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Bokkapitel (refereegranskat)abstract
- There is a trend among many organisations to open up their innovation processes and invite more stakeholders to contribute to it. One of these stakeholders is the voluntary contributor. Few studies have documented the motivation and value of participating in these processes from their perspective. The purpose of this chapter is thus to explore the motivation behind these contributors participation in open innovation activities and the benefits it has. This study shows that the strongest motivation for their participation is to stimulate their curiosity. The involvement also leads to increased knowledge and a pronounced eagerness to start using innovations.
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